AI Innovation Specialist - Intelligent Automation

Location: Remote (Must work US Central Timezone)

Employment Type: Full-time

Compensation: $150K - $200K

We are a rapidly growing, tech-enabled global company in the Hospitality and Real Estate space, seeking an AI Innovation Specialist to drive operational excellence through intelligent automation and process improvement.

This role sits at the critical intersection of Engineering and Business Intelligence, where you will leverage cutting-edge AI and modern automation technologies to transform how we work. Your mission is to identify, design, and implement scalable, automated solutions that reduce manual workload and enhance productivity across all departments—from Operations and Guest Services to Finance and HR.

What You'll Do:

Mercier Consultancy MD is thrilled to announce an opening for Greek Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This position is perfect for individuals who are passionate about finance and are dedicated to providing excellent customer support. In this role, you will assist clients with various inquiries related to financial products and services while ensuring clear and effective communication in Greek.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including account information, loans, and investment options via phone, email, and chat in Greek.
• Provide accurate information about financial regulations, policies, and procedures to clients.
• Assist customers with account management, including transactions, disputes, and service requests.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for future reference and follow-up.
• Collaborate with financial advisors and support teams to deliver exceptional service to clients.
• Stay updated on financial products, market trends, and regulations to provide informed assistance.

Requirements

Move to Improve and bring the company forward

An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer an exciting opportunity to be at very heart of developing efficient and modern finance, HR and business processes functions in a fast changing, dynamic industry - and plenty of opportunity to grow, apply your knowledge, skills and experience in DOF’s core activities.

Join us as our new Senior Project Engineer

We are looking for another member to join our Engineering Team: a working environment consisting of highly educated, skilled, positive, innovative, and enthusiastic employees.

Senior iOS Engineer (Mobile Lead, Web3 Focus)

Location: Remote - NY or CA preference - will consider US remote

Compensation: $250K - $375K

We are seeking a highly motivated and experienced Senior iOS Engineer to take the mobile lead role in shaping the user experience for an innovative, new asset layer and decentralized platform. This is a unique opportunity to drive the architecture, development, and evolution of our native iOS applications, focusing on delivering a simple, elegant, and trustworthy mobile experience for complex on-chain asset interactions.

You will act as both a hands-on technical contributor and a mentor, shaping the mobile engineering culture alongside product, design, and Web3 teams.

As the Senior iOS Engineer, you will be the mobile expert responsible for defining how users engage with our platform's next-generation asset layer. Your primary focus will be on delivering exceptional UI/UX for consumers, creators, and communities on iOS.

Developer Relations Engineer (Algorithmic Trading Infrastructure)

Location: Singapore (Hybrid)

Compensation: $80K - $140K

We are a specialized prime brokerage focused on building robust, institutional-grade infrastructure for large-scale algorithmic trading on a leading platform (Hyperliquid). We are seeking a highly technical Developer Relations Engineer to fully own the integration experience for advanced API-driven traders.

You will work directly with systematic funds, proprietary trading firms, and sophisticated builders, ensuring fast, reliable, and low-friction adoption of our prime brokerage services.

As the Developer Relations Engineer, you will be the technical interface between our core engineering team and our highest-value users—quantitative trading desks and systematic funds. Your primary goal is to ensure seamless integration and maximum performance when users connect to our APIs and trading infrastructure.

Key Responsibilities

Infrastructure Engineer – Node Operations (Stablecoin / DeFi Focus)

Location: Remote - Based in EST or CST

Compensation: $175K - $225K

We are a technology company on a mission to transform how money moves. We believe stablecoins are the foundation of a new financial fabric—one that is faster, more global, and more efficient. We are building a full-service platform for issuing, managing, and integrating programmable, composable stablecoins into the global financial ecosystem.

Backed by world-class investors, we are a small, mission-driven team of builders with a high bar for excellence. We value clear thinking, extreme ownership, and high-velocity decision-making. We are seeking an Infrastructure Engineer – Node Operations to maintain the critical resilience and performance of our blockchain systems.

The Infrastructure Engineer – Node Operations will be directly responsible for managing and maintaining our core blockchain infrastructure. This includes critical components like RPC nodes, data indexers, and the internal telemetry pipeline. This role is essential for ensuring the high availability, reliability, and performance of systems that underpin our stablecoin platform. You will proactively strengthen our monitoring, automation, and operational resilience in a rapidly evolving blockchain environment.

Key Responsibilities

Lifecycle / Retention Manager (Braze Focus)

Location: Remote - Open to remote US/Canada but MUST be available for in person sprints in NYC - Preference for full time in NYC

Compensation: $130K - $150K

We are a high-growth consumer technology company defining the next generation of finance. Our iOS and Android application is often described as the "Robinhood for DeFi," allowing anyone to trade cryptocurrencies on-chain through a simple, user-friendly interface. Since our launch in July 2024, we have attracted over 2 million users. Our mission is ambitious yet straightforward: to onboard the world to decentralized finance, making finance open and accessible to everyone.

We are a lean team of passionate self-starters who relish autonomy and are united by a sense of urgency. We are seeking a Lifecycle / Retention Manager to take end-to-end ownership of our CRM strategy, primarily utilizing Braze.

As the Lifecycle / Retention Manager, you will be the core owner of the entire user messaging lifecycle. You will leverage Braze end-to-end to drive user activation, retention, and reactivation across all messaging channels. This role requires a hands-on operator who is driven by metric movement and a deep understanding of user psychology.

Key Responsibilities

Junior Data Analyst (Product Focus)

Location: London, New York City (Office)

Compensation: $175K - $225K + Tokens/Equity

We are seeking a motivated Junior Data Analyst who is eager to learn, grow, and make a significant impact in a fast-paced environment at the intersection of consumer technology and next-generation finance. In this role, you will play a crucial part in supporting data initiatives across our product, helping various teams make informed decisions through clear analysis, reporting, and insight generation.

You will work closely with senior data staff while gradually taking on more ownership as you develop your skills in a supportive, high-autonomy environment.

As a Junior Data Analyst, you will support critical data initiatives, translating raw data into actionable insights that directly influence product strategy and user experience. You will be instrumental in tracking key performance indicators (KPIs) and uncovering opportunities for growth and optimization.

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.

Key Responsibilities

• Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
• Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
• Assist customers with account setup, transactions, and troubleshooting related issues.
• Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
• Accurately document all customer interactions in the CRM system for future reference.
• Work closely with internal teams to address customer concerns and improve service delivery.
• Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.

Key Responsibilities

• Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
• Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
• Assist customers with account management, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints efficiently while maintaining a customer-centric approach.
• Document all customer interactions accurately in the CRM system for record keeping.
• Collaborate with internal teams to enhance service delivery and resolve issues promptly.
• Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements