DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a sharp, detail-driven Zendesk Administrator to support our Field Operations team. The Zendesk Administrator – Field Operations serves as the primary owner of the Zendesk platform used to manage Field Operations communications and support tickets, ensuring the system is organized, optimized, and operating efficiently day to day.

In this role, you will configure and maintain workflows that improve ticket routing, visibility, and responsiveness across teams. Acting as an operational “traffic controller,” you will build structure through automation, queue management, and performance tracking to ensure requests move to the right teams at the right time. You will also partner closely with Field Operations leadership, Analytics, and Knowledge teams to enhance efficiency, accountability, and communication through effective Zendesk configuration and ongoing platform oversight.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an E-Commerce Platform, with the exciting option to work in Greece. This role is perfect for individuals who are passionate about online shopping and enjoy assisting customers in their purchasing journeys. As a member of our dynamic team, you will help customers navigate the e-commerce platform, providing support in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services through phone, email, and chat in Portuguese.
• Provide comprehensive information on product details, pricing, and availability.
• Assist customers with order processing, returning items, and troubleshooting issues on the platform.
• Resolve customer complaints and concerns promptly, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and support teams to ensure seamless order fulfillment and customer satisfaction.
• Stay up-to-date on product offerings, promotions, and e-commerce trends to enhance customer support.

Requirements

DOF is expanding the team.

We are seeking an experienced and highly motivated Senior Purchaser to join the team in the Philippines. This is a permanent role and is required for an immediate start.

The DOF Group

We are a global team of skilled professionals who, combined with a fleet of state-of-the-art, purpose-built vessels, provide services to the Offshore Energy industry across the entire offshore life cycle. This is the formula for our success in delivering solutions to our customers.

About DOF

DOF is a specialist subsea service business that provides subsea construction, subsea engineering, inspection, repair and maintenance and survey services, which involve complex and challenging engineering in an international environment.

DOF owns a large fleet of modern subsea construction, intervention and survey vessels that enable it to offer differentiated positions with its clients and work in long term relationships, which enhance service delivery and reduce the overall risk.

The company’s core business is project management, engineering, vessel operations, survey, remote intervention and diving operations, primarily for the Offshore Energy, Marine Telecommunications and Renewables markets.

Mercier Consultancy MD is pleased to announce an exciting opportunity for a German Speaking Support Agent specializing in Logistics. This position is based in Greece and offers a chance to join our dynamic team, where you will provide essential support to our German-speaking clients in the logistics sector. In this role, you will ensure that our customers receive the highest level of service and assistance regarding their logistical needs.

Key Responsibilities

• Deliver outstanding customer support to German-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, delivery timelines, and tracking.
• Manage and effectively resolve customer complaints to ensure a positive customer experience.
• Document all customer interactions accurately in our CRM system for effective tracking and follow-up.
• Work closely with logistics teams to address customer issues and improve service efficiency.
• Stay up to date on company offerings, logistics processes, and industry trends to provide knowledgeable support to customers.

Requirements

Overview  

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve. 

We prioritise safety and environmental responsibility in all operations, continuously embracing digital innovation to optimise performance and reduce our ecological footprint. 

Job Overview

​​The Business Support Intern supports the Business Support team in transactional activities, conducts KYC and compliance checks, and assists with routine administrative duties. The role offers structured exposure to maritime transactions, due‑diligence procedures, and the regulatory requirements associated with vessel ownership and operations.​ 

Key responsibilities 

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Job Description and Responsibilities

First Div is seeking to hire a part-time Program Control Specialist. This individual develops, updates and reviews program funding and spending across multiple Government contracts. Responsibilities include:

We are looking for a Merchandise & Physical Products Manager who will take ownership of branded products, logistics, and partnerships — and help scale this direction into a profitable business line.

Responsibilities

• Manage end-to-end merchandise operations: production, inventory, logistics, delivery.
• Launch new merchandise formats: branded items, VIP gifts, event products, limited editions.
• Work with suppliers, warehouses, and logistics partners (including international).
• Collaborate with product, UX, and marketing teams to improve user experience.
• Own pricing, margins, and overall profitability of the merchandise direction.

Requirements

• Experience in merchandise, e-commerce, or physical product operations.
• Strong organizational and operational skills.
• Experience working with suppliers and logistics partners.
• Business mindset with focus on margins and scalability.
• Ability to take ownership and build processes from scratch.

Benefits

Η ALUMIL αναζητά πρακτικά ασκούμενο/η στο πεδίο του μηχανικού παραγωγής και διοίκησης για τη θυγατρική της BMP στη ΒΙ.ΠΕ. Σερρών.

Λίγα λόγια για τη BMP

Η BMP ιδρύθηκε το 1954 στο Legnano της Ιταλίας και είναι πιστοποιημένη κατά ISO 9001. Δραστηριοποιείται στην παραγωγή παρεμβυσμάτων από θερμοπλαστικά υλικά. Στην Ελλάδα διαθέτει δύο παραγωγικές μονάδες (Σέρρες και Κιλκίς) με συνολική δυναμικότητα πάνω από 30 τόνους ημερησίως. Μέσα από αυτή την επένδυση, η BMP Ελλάδος ολοκλήρωσε έναν κύκλο ανάπτυξης, προσφέροντας πλέον ολοκληρωμένη γκάμα προϊόντων. Βασικές αξίες της εταιρείας αποτελούν η ποιότητα, η πελατοκεντρική φιλοσοφία, η συνεχής εκπαίδευση του ανθρώπινου δυναμικού και οι ανταγωνιστικές τιμές.

Οι υπευθυνότητες της πρακτικής είναι οι παρακάτω:

• Παρακολούθηση και υποστήριξη παραγωγικών γραμμών
• Βελτιστοποίηση διαδικασιών
• Ανάλυση δεικτών απόδοσης (KPIs)
• Συνεργασία με συντήρηση, ποιοτικό έλεγχο και logistics
• Δοκιμές και προσαρμογές μηχανημάτων
• Τήρηση κανόνων ασφάλειας και ποιότητας
• Καταγραφή δεδομένων και προετοιμασία αναφορών

Το προφίλ που αναζητούμε:

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• Full-time, Monday – Friday 9am – 5pm

About DSI

Η BMP, μέλος του ομίλου Alumil, ενός από τους μεγαλύτερους και πιο προηγμένους

τεχνολογικά βιομηχανικούς ομίλους στον τομέα της έρευνας, ανάπτυξης και

παραγωγής αρχιτεκτονικών συστημάτων αλουμινίου στην Ευρώπη, επιθυμεί να

καλύψει την θέση του Buyer.

Λίγα λόγια για τη BMP

Η BMP ιδρύθηκε το 1954 στο Legnano της Ιταλίας και είναι πιστοποιημένη κατά ISO 9001. Δραστηριοποιείται στην παραγωγή παρεμβυσμάτων από θερμοπλαστικά υλικά. Στην Ελλάδα διαθέτει δύο παραγωγικές μονάδες (Σέρρες και Κιλκίς) με συνολική δυναμικότητα πάνω από 30 τόνους ημερησίως. Μέσα από αυτή την επένδυση, η BMP Ελλάδος ολοκλήρωσε έναν κύκλο ανάπτυξης, προσφέροντας πλέον ολοκληρωμένη γκάμα προϊόντων. Βασικές αξίες της εταιρείας αποτελούν η ποιότητα, η πελατοκεντρική φιλοσοφία, η συνεχής εκπαίδευση του ανθρώπινου δυναμικού και οι ανταγωνιστικές τιμές.

Ο ρόλος

Ο/Η Buyer είναι ένα on-site μέλος της ομάδας προμηθειών της BMP με έδρα τις Σέρρες. Σκοπός της θέσης είναι η αγορά αγαθών και υπηρεσιών για την εταιρεία, τηρώντας τις εκάστοτε πολιτικές και προστατεύοντας τα συμφέροντά της. Για το λόγο αυτό, ο Buyer έχει μια δυναμική καθημερινότητα στην οποία καλείται να διατηρήσει μακροχρόνιες σχέσεις με προμηθευτές που εξυπηρετούν την εταιρεία και να διαπραγματευτεί σχετικές συμφωνίες πετυχαίνοντας το μέγιστο όφελος.

Υπευθυνότητες