Are you interested in technology and enjoy solving problems while delivering great customer service?

We're looking for a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, helping customers use one of Europe's leading fleet management platforms.

The platform allows transport companies to monitor their vehicles in real time, helping them track locations, improve efficiency and manage their fleets through GPS and digital technology. In this role, you'll support customers with both technical questions and general account-related enquiries via email, phone and internal systems.

If you're naturally curious, enjoy troubleshooting and like working in a structured environment, this could be an excellent next step in your career.

Do you enjoy helping people, solving problems, and working in an international environment?

We're looking for a Swedish-speaking Customer Support Advisor to join an international customer service team in Greece, supporting one of the world's leading manufacturers of commercial vehicles. Every day you'll help drivers, fleet operators, and customers get back on the road by providing professional support when they need it most.

This is an excellent opportunity for someone who enjoys customer service, has strong communication skills, and wants to build an international career while living in Greece.

What you'll be doing

• Assist customers via phone, email and chat with questions related to transportation services
• Support drivers experiencing vehicle breakdowns by gathering relevant information and creating service cases
• Coordinate with workshops, roadside assistance providers and technicians when on-site support is required
• Provide updates and follow up on ongoing cases until they are resolved
• Answer questions regarding products, services and general customer enquiries
• Handle complaints professionally and work towards the best possible solution for the customer
• Keep accurate documentation of customer interactions using internal systems

Requirements

Ready to trade routine for sunshine in Athens?

Our client in Greece is looking for Portuguese-speaking Customer Support Specialists to join their international team and support customers for some of the world's leading global brands.

If you're looking for more than just your next job, this is your chance to build an international career while enjoying life in one of Europe's most vibrant capitals. Think sunny weekends, Mediterranean cuisine, and a multicultural workplace where you'll meet people from all over the world.

About the Role

You'll be supporting Portuguese-speaking customers through phone, email, and chat, providing professional and friendly assistance while delivering an outstanding customer experience. Whether you're answering questions, resolving issues, or helping customers find the right solution, you'll make a real difference in every interaction.

No previous customer support experience? That's perfectly fine—you'll receive full training before you get started.

Your Daily Tasks Will Include:

Ready to trade routine for sunshine in Athens?

Our client in Greece is looking for Portuguese-speaking Customer Support Specialists to join their international team and support customers for some of the world's leading global brands.

If you're looking for more than just your next job, this is your chance to build an international career while enjoying life in one of Europe's most vibrant capitals. Think sunny weekends, Mediterranean cuisine, and a multicultural workplace where you'll meet people from all over the world.

About the Role

You'll be supporting Portuguese-speaking customers through phone, email, and chat, providing professional and friendly assistance while delivering an outstanding customer experience. Whether you're answering questions, resolving issues, or helping customers find the right solution, you'll make a real difference in every interaction.

No previous customer support experience? That's perfectly fine—you'll receive full training before you get started.

Your Daily Tasks Will Include:

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore and India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

This role will initially be fully remote with customer visits.

What will you be doing?

We are looking for an experienced and self-driven Account Manager to join our commercial team. The ideal candidate will be responsible for developing, managing and maintaining relationships with customers in the maritime sector.

In this role you will:

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore and India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

This role will initially be fully remote with customer visits.

What will you be doing?

We are looking for an experienced and self-driven Account Manager to join our commercial team. The ideal candidate will be responsible for developing, managing and maintaining relationships with customers in the maritime sector.

In this role you will:

Do you enjoy helping people, solving problems, and working in an international environment?

We're looking for a Swedish-speaking Customer Support Advisor to join an international customer service team in Greece, supporting one of the world's leading manufacturers of commercial vehicles. Every day you'll help drivers, fleet operators, and customers get back on the road by providing professional support when they need it most.

This is an excellent opportunity for someone who enjoys customer service, has strong communication skills, and wants to build an international career while living in Greece.

What you'll be doing

• Assist customers via phone, email and chat with questions related to transportation services
• Support drivers experiencing vehicle breakdowns by gathering relevant information and creating service cases
• Coordinate with workshops, roadside assistance providers and technicians when on-site support is required
• Provide updates and follow up on ongoing cases until they are resolved
• Answer questions regarding products, services and general customer enquiries
• Handle complaints professionally and work towards the best possible solution for the customer
• Keep accurate documentation of customer interactions using internal systems

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Provide exceptional customer support via emails;
• Assist customers with product-related inquiries;
• Support customers with job posting inquiries and other service-related requests;
• Accurately document customer interactions and update tickets in the support platform;
• Escalate complex or unresolved issues to the appropriate internal teams when necessary;
• Collaborate with internal teams to ensure timely issue resolution and continuous service improvement;
• Securely work with customers’ sensitive information.

What you need to succeed in this role:

Navarino is a global technology company serving the shipping and maritime industry through connectivity, IT, software, and digital solutions. Our work helps maritime businesses stay connected, operate more effectively, and adopt digital tools that support better performance across their operations. As we continue to grow, we are looking for people who can build trusted customer relationships and help bring the value of our portfolio to the market.

In this role, you will help strengthen Navarino's presence in the maritime sector by supporting existing customers and uncovering new opportunities for growth. You will work closely with customers to understand their goals and challenges, position solutions that match their needs, and contribute to a positive customer experience while partnering with internal teams across the business.

This role will initially be fully remote with customer visits (Bergen, Stavanger, Oslo, Aalesund)

Responsibilities

• Manage and grow relationships with existing customers.
• Identify new business opportunities within the maritime industry.
• Work closely with customers to understand their business needs.
• Promote Navarino's portfolio of connectivity, IT and digital solutions.
• Prepare commercial proposals.
• Negotiate agreements.
• Ensure high levels of customer satisfaction.
• Collaborate with internal teams.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore and India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced and self-driven Account Manager to join our commercial team. The ideal candidate will be responsible for developing, managing and maintaining relationships with customers in the maritime sector.

In this role you will: