Job Title: HR & Accounts Executive

About the Role

We are looking for a proactive and detail-oriented HR & Accounts Executive who can support both people operations and basic finance/accounting activities. This hybrid role is ideal for a fast-growing startup where flexibility, ownership, and multitasking are key.

Key Responsibilities

Human Resources (HR)

• Support end-to-end recruitment: sourcing, screening, coordination, and onboarding.
• Manage employee lifecycle activities: joining formalities, documentation, HRIS updates.
• Maintain employee records, attendance, and leave tracking.
• Coordinate payroll inputs with the finance team (attendance, LOP, new joiners/exits).
• Handle employee engagement activities, internal communication, and event coordination.
• Assist in performance review cycles and policy implementation.
• Support compliance activities (PF, ESI, labour law documentation) in coordination with vendors.

Accounts & Finance

Mercier Consultancy MD is excited to offer Dutch Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to advance your career while enjoying the beautiful surroundings of Greece. We are looking for enthusiastic individuals who are fluent in Dutch and eager to contribute to our customer care team or various specialized roles across our company.

Key Responsibilities

• Provide exceptional customer support and service in Dutch through various communication channels.
• Assist clients with inquiries, concerns, and product information while maintaining a high level of customer satisfaction.
• Document and manage customer interactions in our CRM system for efficient service delivery.
• Collaborate with different departments to streamline processes and resolve issues swiftly.
• Stay informed about company products, services, and industry trends to effectively assist clients.
• Participate in team meetings and contribute to continuous improvement initiatives.

Requirements

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.

Key Responsibilities

• Assist French-speaking clients with inquiries related to financial products and services.
• Provide advice and support during the application and consultation process, ensuring a seamless experience.
• Build and nurture strong relationships with clients through active communication and personalized service.
• Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
• Work collaboratively with various departments to address client needs and improve service delivery.
• Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish.
• Provide accurate information about vehicle features, pricing, availability, and financing options.
• Assist customers with order placement, service appointments, and any related issues.
• Resolve customer complaints effectively, ensuring satisfaction and loyalty.
• Maintain accurate documentation of customer interactions in the CRM system for future reference.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay informed about industry developments and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Commercial Vehicle Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and are committed to delivering outstanding customer service. As a customer service representative, you will engage with customers in Dutch, providing them with the support and information they need regarding commercial vehicles.

Key Responsibilities

• Handle customer inquiries related to commercial vehicles, including product specifications, pricing, and availability via phone, email, and chat in Dutch.
• Assist customers with order placements, service requests, and any issues they may encounter.
• Provide detailed information about financing options, warranty details, and maintenance services.
• Resolve customer complaints with a focus on customer satisfaction and retention.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with sales and technical teams to ensure seamless communication and service delivery to clients.
• Stay informed about product updates and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives for a prominent Finance Company. This remote position is perfect for individuals based in Greece who are passionate about financial services and dedicated to providing exceptional customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to financial products and services via phone, email, and chat in Spanish.
• Provide information on account management, loan processes, investment options, and financial advice.
• Assist customers with account setups, troubleshooting issues, and service-related queries.
• Document all customer interactions accurately in the CRM system for record-keeping purposes.
• Collaborate with financial advisors and other departments to effectively resolve customer issues.
• Stay updated on financial industry trends and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present various Croatian Speaking job opportunities in Greece, offering a fully paid relocation package. We are seeking talented individuals who possess excellent communication skills in Croatian and are eager to embark on a new professional journey in a vibrant environment. This is a fantastic chance to advance your career while enjoying the rich culture and beauty of Greece.

Key Responsibilities

• Engage with Croatian-speaking clients through various channels, providing outstanding service and support.
• Handle inquiries, troubleshoot issues, and provide solutions in a timely manner, ensuring high satisfaction.
• Document interactions and feedback accurately for continuous improvement.
• Collaborate with team members to enhance service offerings and address customer needs.
• Stay knowledgeable about products/services and industry trends to deliver relevant information to clients.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This position is perfect for individuals who are passionate about the automotive industry and are eager to provide outstanding customer support. In this role, you will assist customers in Italian, addressing their inquiries and ensuring they have a positive experience with our automotive products and services.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and maintenance via phone, email, and chat in Italian.
• Provide detailed information about vehicle specifications, service options, and promotional offers.
• Assist customers with order processing, scheduling service appointments, and handling issues.
• Handle customer complaints and technical queries efficiently to ensure customer satisfaction.
• Maintain accurate documentation of customer interactions and inquiries in the CRM system.
• Collaborate with internal teams to resolve customer issues and improve service delivery.
• Stay updated on automotive industry trends and product offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a dynamic Social Media Company based in Greece. This position is perfect for individuals who have a passion for online communication and social media, and enjoy helping users navigate their digital experiences. In this role, you will engage with clients in Spanish, providing assistance and support concerning their inquiries.

Key Responsibilities

• Provide outstanding customer support to users via phone, email, and live chat in Spanish.
• Assist customers with account issues, platform functionality, content guidelines, and troubleshooting.
• Resolve customer complaints effectively and ensure a positive user experience.
• Document customer inquiries and responses accurately in the CRM system for record-keeping.
• Collaborate with internal teams to address user concerns and improve service delivery.
• Stay informed about platform updates and changes within the social media landscape to provide accurate assistance.

Requirements