Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking professionals looking to start or advance their careers in Bulgaria with fully paid relocation. This position is perfect for individuals seeking a fresh start in a vibrant country and eager to contribute their skills in a supportive work environment. By joining our team, you can expect to engage in a rewarding role while experiencing the rich culture of Bulgaria.

Key Responsibilities

• Communicate effectively with Danish-speaking clients or customers across various channels.
• Provide exceptional service, support, and information to enhance the client experience.
• Develop and maintain strong relationships with clients to promote loyalty and satisfaction.
• Collaborate with internal teams to address client inquiries and ensure seamless service delivery.
• Assist in developing strategies to improve customer engagement and retention.
• Adhere to company policies and procedures while maintaining customer confidentiality.

Requirements

At Octopus Relocations, we specialize in providing personalized relocation and destination services for international assignees, expatriates, and corporate clients in Greece and abroad. As part of the Orphee Beinoglou Group, we combine the heritage of one of the region’s most established moving providers with the flexibility and care of a boutique relocation company.

We are currently seeking a Relocation Coordinator to join our growing team in Athens.

The ideal candidate will be highly organized, service-oriented, and capable of managing multiple relocation cases with empathy, precision, and professionalism.

Responsibilities:

Are you ready to take your sales career to the next level? Mercier Consultancy MD is excited to invite you to become a Dutch Speaking Inside Sales Advisor! This is your chance to join a vibrant team and kickstart your professional journey while enjoying paid relocation to beautiful Bulgaria. This is more than just a job; it's an opportunity to grow, learn, and make a real impact.

What Will You Do?

• Engage with potential customers by responding to incoming inquiries and fostering relationships built on trust and understanding.
• Utilize your communication skills to effectively showcase our services, turning prospects into loyal clients.
• Document customer interactions and manage leads in our CRM system to ensure nothing falls through the cracks!
• Collaborate with fellow team members to brainstorm innovative strategies to meet and exceed sales goals.
• Stay ahead of industry trends and product knowledge to empower customers with the best information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.

Key Responsibilities

• Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
• Assist customers with account management, billing questions, and service updates.
• Provide accurate and timely information about product features, promotions, and service availability.
• Effectively resolve customer complaints and technical issues to ensure satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
• Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.

Key Responsibilities

• Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
• Assist customers with account management, service details, and troubleshooting issues.
• Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
• Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Collaborate with technical teams to ensure efficient problem resolution and customer support.
• Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer interaction and retail products. As part of our customer service team, you will assist customers in Polish, addressing their inquiries and ensuring a delightful shopping experience.

Key Responsibilities

• Manage customer inquiries regarding retail products, order statuses, and services via phone, email, and live chat in Polish.
• Provide information on product availability, pricing, promotions, and return policies.
• Assist customers with the entire order process, including placement, changes, and cancellations.
• Resolve customer complaints and issues professionally and promptly to ensure satisfaction.
• Document customer interactions accurately in our CRM system for tracking and future reference.
• Collaborate with other departments to improve customer experience and streamline processes.
• Stay informed about product knowledge and retail updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.

Key Responsibilities

• Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
• Provide clear information regarding account management, transactions, and service features.
• Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
• Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
• Assist customers with service plans, device activations, and technical support.
• Provide clear and accurate information about products, promotions, and available services.
• Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system accurately for future reference.
• Work collaboratively with internal teams to improve customer service delivery and support.
• Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the automotive industry. This position is ideal for individuals who are passionate about cars and customer service. In this role, you will assist customers with various inquiries while providing outstanding service in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Nordic languages.
• Provide guidance on vehicle specifications, pricing, and availability.
• Assist customers with the booking process for services, test drives, and vehicle purchases.
• Resolve customer complaints and technical issues courteously and effectively.
• Maintain accurate records of customer interactions in the CRM system for future reference.
• Collaborate with sales and service teams to provide seamless customer experiences.
• Stay informed about industry trends and automotive developments to deliver knowledgeable support.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Polish Speaking Back Office Gaming Support Specialist, with fully paid relocation. This position is ideal for individuals who are organized and possess strong problem-solving skills within the gaming industry. As part of our dedicated team, you will provide vital back office support, assisting both customers and internal teams to ensure a seamless experience in our gaming operations.

Key Responsibilities

• Deliver back office support for gaming-related inquiries from Polish-speaking customers through various communication channels.
• Collaborate with operational and technical teams to address and resolve issues effectively.
• Document customer interactions and internal processes with accuracy to maintain comprehensive records.
• Support the implementation of improvements to optimize back office operations and enhance customer satisfaction.
• Stay updated on gaming products, trends, and regulations to provide informed support.
• Participate in training and development programs to enhance your skills and knowledge in the gaming sector.

Requirements