telecommunications

Start je technische carrière bij Proximus - Betaalde relocatie

posted by: spj_bot

Mercier Consultancy MD is excited to present a remarkable opportunity to kickstart your technical career with Proximus, including a paid relocation package. This position is ideal for motivated individuals looking to advance their technical skills in a dynamic and innovative environment. As part of the Proximus team, you'll be at the forefront of cutting-edge technology and customer service, helping to shape the future of telecommunications.


Key Responsibilities

  • Engage in comprehensive training programs to develop technical knowledge and skills relevant to the telecommunications sector.
  • Support and assist customers with technical inquiries and troubleshooting to enhance their experience.
  • Collaborate with experienced professionals and participate in projects that drive service improvements and operational excellence.
  • Document and report on technical issues, contributing to ongoing improvement initiatives.
  • Stay informed on the latest technologies, products, and services offered by Proximus to provide informed support.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
  • Assist customers with account management, billing questions, and service updates.
  • Provide accurate and timely information about product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
  • Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing exceptional support to customers. You will engage with clients in Czech, assisting with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Czech.
  • Assist customers with account management, billing inquiries, and service changes.
  • Provide accurate information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with internal teams to improve service delivery and customer experiences.
  • Stay informed about new products, services, and industry developments to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a customer service representative, you will assist clients in Polish, addressing their telecommunications inquiries and ensuring an excellent customer experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Polish.
  • Assist customers with account management, billing questions, and service changes.
  • Provide detailed information about product features, current promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to enhance satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and customer experience.
  • Stay updated on new products, services, and telecommunications trends to provide accurate information to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
  • Assist customers with service plans, device activations, and technical support.
  • Provide clear and accurate information about products, promotions, and available services.
  • Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system accurately for future reference.
  • Work collaboratively with internal teams to improve customer service delivery and support.
  • Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
  • Assist customers with account setup, billing inquiries, and service modifications.
  • Provide accurate and timely information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing excellent customer support. As a customer service representative, you will communicate with clients in Lithuanian, assisting them with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist customers with account setup, billing inquiries, and service changes.
  • Provide accurate and timely information regarding product features, offers, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed about new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information on product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Serbian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Serbian Speaking Customer Service Representatives in the telecommunications industry. This is a fantastic opportunity for individuals who are passionate about customer service and possess a strong understanding of telecommunications products and services. In this role, you will provide vital support to customers, answering inquiries and resolving issues while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, plans, and technical support through phone, email, and chat in Serbian.
  • Provide clear information regarding service activations, billing inquiries, and troubleshooting steps.
  • Assist with account management tasks, including the setup of new services and changes to existing plans.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with technical support teams to facilitate service resolutions and improvements.
  • Continuously update yourself on product knowledge and industry trends to enhance customer assistance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the telecommunications industry. This role is designed for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will engage with clients in Norwegian, assisting them with their telecommunications inquiries and ensuring they receive top-notch service.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, via phone, email, and chat in Norwegian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information regarding product features, promotions, and service coverage.
  • Resolve customer complaints and technical issues swiftly to ensure satisfaction.
  • Document all customer interactions thoroughly in the CRM system for follow-up and reporting.
  • Collaborate with internal departments to improve service delivery and customer experience.
  • Stay informed about new products, services, and industry developments to provide relevant assistance.

Requirements

Job Skills

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