Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives for an Investment Platform based in Greece. This role is ideal for individuals with a passion for finance and investments, who also thrive in a customer-focused environment. As a member of our customer service team, you will assist clients in navigating their investment inquiries while providing exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to investment products, services, and account management via phone, email, and chat in Portuguese.
• Provide detailed information on investment options, performance reports, and platform functionality.
• Assist clients with account setup, transaction processing, and any associated queries.
• Resolve customer complaints and issues promptly, ensuring a high level of client satisfaction.
• Document all client interactions accurately in the CRM system for effective follow-up.
• Collaborate with the investment team to address client-specific needs and concerns.
• Stay informed about market trends and investment strategies to provide relevant insights to clients.

Requirements

Signal is a group of companies offering products and services in commercial shipping. We combine our deep knowledge of shipping with our passion for applied science, technology and modern management methods.

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, enables shipping professionals to securely handle, integrate, and assess intricate collections of private and public shipping data. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. Insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About Signal Ventures: Signal Ventures is the venture and strategic investment arm of The Signal Group. The team invests in early-stage technology companies across maritime, logistics, and commodities. Our portfolio includes more than twenty investments and three incubated projects, with successful exits including OilX and DeepSea.

About the role:

Shipping remains one of the world’s most complex and under-digitized sectors - a space where data and AI can make a profound difference. In an era defined by global disruptions, from sanctions to supply chain challenges, innovation in this field directly shapes how the world moves goods and commodities. At Signal Ventures, we look for people eager to explore this vast, often overlooked domain, and to help build technologies that bring clarity, efficiency, and intelligence to maritime commerce and global trade.

We are looking for an analyst to help source, assess and execute early-stage investments across the markets we cover. The role sits in a small team and reports directly to the SVP of Technology Ventures. You will take ownership of the deal flow process, support detailed diligence work and contribute to supporting founders in our portfolio. As you grow in the role, you will have the opportunity to take on increasing responsibility within the Ventures team.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.

Key Responsibilities

• Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
• Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
• Assist customers with account management, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints efficiently while maintaining a customer-centric approach.
• Document all customer interactions accurately in the CRM system for record keeping.
• Collaborate with internal teams to enhance service delivery and resolve issues promptly.
• Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements

About the Company:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About The Role :

The Product Manager – Treasury Systems & Investor Platform will play a pivotal role in building the backbone of SOAR’s Treasury ecosystem — including the Investor Portal,Treasury System implementation, and end-to-end back-office operations. This role combines deep product ownership with strong understanding of treasury operations, investment management, and securitization, ensuring that investor capital, portfolio creation, and fund deployment are seamlessly integrated within SOAR’s digital mortgage platform.

The successful candidate will work closely with Treasury, Risk, Product, and Data teams to translate complex financial workflows into digital products — enabling investors to build and invest in mortgage portfolios, track returns, and participate in securitization structures under a Shariah-compliant and SAMA-regulated framework.

About Signal Ventures: Signal Ventures, the venture capital & strategic investment arm of The Signal Group, is a specialized venture capital firm focused on supporting early-stage technology startups and entrepreneurs in the shipping, logistics, mobility, and commodities sectors. With a track record of over 15 investments, 3 incubation projects, and successful exits for notable companies like OilX and nuTonomy, Signal Ventures is at the forefront of the industry.

About the role: We are currently seeking a highly motivated, analytical and Insightful analyst to join our team on a fixed-term six month contract. The successful candidate will play a pivotal role in managing deal flow and conducting due diligence for a portion of our portfolio. Reporting directly to the SVP of Tech Ventures and working closely with the Signal Ventures team, this role will contribute to the growth and success of Signal Ventures. 

This role is suited for recent graduates (0-2 years of experience) who are eager to get hands-on experience in the VC industry. We value open, rigorous debate and expect this person to bring fresh perspectives, question assumptions, and constructively challenge our thinking. 

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Swedish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a keen interest in financial services and a passion for helping customers. As a representative, you will be responsible for assisting clients with their inquiries and providing outstanding service in Swedish, ensuring a seamless experience in all financial matters.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including accounts, loans, and investments via phone, email, and chat in Swedish.
• Provide accurate and timely information about financial regulations, service options, and product features.
• Assist customers with the management of their accounts, transactions, and troubleshooting any issues.
• Resolve customer complaints and provide solutions to ensure satisfaction.
• Document all interactions with customers accurately in the CRM system for compliance and future reference.
• Collaborate with financial advisors and internal teams to enhance customer experience and provide comprehensive support.
• Stay updated on financial products, market trends, and company offerings to better assist clients.

Requirements

Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary

Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding team.

This role offers hands-on experience in the fast-paced world of international shipping and maritime investments, enabling you to make direct contributions to Union Maritime's continued growth and success.

A primary focus will be on the EU Emissions Trading System (EU ETS), FuelEU Maritime, and the IMO Greenhouse Gas Fuel Intensity (IMO GFI), requiring the ability to translate complex legislative text into precise, actionable analytical tools.​ 

Key Responsibilities