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Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Head of Payments

posted by: spj_bot

We are looking for a Head of Payments who will own and scale the company’s global payments function — from strategy and infrastructure to partnerships, optimization, and financial performance.

This role is ideal for someone with deep expertise in payment systems, strong commercial and operational thinking, and experience managing complex, international payment flows.

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Dutch-speaking Car Enthusiast for Customer Support role in Athens, Greece

posted by: spj_bot

What if your next career move came with sunshine, sea views, and the opportunity to represent some of the world's most iconic automotive brands?

We're looking for Dutch-speaking Customer Service Representatives to join an international team in Greece, supporting customers for a leading global automotive group behind brands such as Alfa Romeo, Chrysler, Citroën, Fiat, Jeep, Maserati, Opel, and Peugeot.

This is an opportunity to gain valuable international experience, build your career with a globally recognised company, and enjoy a lifestyle that many people only experience during their holidays.

Whether you're helping a customer understand a vehicle feature, assisting with connected services, or resolving a technical issue, you'll play an important role in creating a positive customer experience.

What You'll Be Doing

As part of the customer support team, you'll assist Dutch-speaking customers with a wide variety of enquiries, including:

Job Skills

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Sales Associate - Training Provided

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

  • Create and execute effective sales strategies to attract new customers
  • Engage customers and present our products and services in a busy retail setting
  • Uphold AT&T standards and keep compliance at the forefront of every interaction
  • Build rapport, trust, and loyalty with customers by providing personalized service
  • Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

posted by: spj_bot

Ready to trade your standard routine for the historic streets and sunny beaches of Athens? We are recruiting dynamic, communicative Spanish speakers to join our multicultural team in Greece.

This project is built around supporting the expansive Online Store of a global luxury technology titan renowned for its immaculate product design and user-friendliness. Our team scales from 400 FTEs up to 1,000 FTEs during peak seasons, making it the perfect ecosystem for young professionals looking to build an international network and kickstart a serious career.

What You'll Do (The Day-to-Day)

As a Customer Expert (CE), you will utilize positive language to interact with Spanish-speaking customers across three primary channels: inbound calls, chat, and email.

  • Consultative Sales: Help users navigate the online storefront. You will follow a scripted framework to uncover customer desires, compare devices, and successfully close the sale.
  • E-Commerce Service: Provide top-tier after-sales support. You will manage logistic and shipping scenarios, taking charge when packages are delayed or when a customer needs to cancel or return an order.
  • Dual Expertise: You will begin your journey focusing on either sales or service, and then transition into mandatory cross-skilling after 30 days to become a master of both tracks.

Requirements

Job Skills

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Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece

posted by: spj_bot

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces.

In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.

What You Will Do Every Day

  • Act as a Customer Expert (CE) by handling user inquiries across chats and emails.
  • Deep dive into technical troubleshooting, assisting users with installation, activation errors, and account connection freezes.
  • Protect the integrity of the platform by reviewing reported content, identifying phishing, spam, or malware, and maintaining the highest safety standards.
  • Navigate an extensive, complex, and fast-evolving knowledge base to make advanced, real-time choices for our users.
  • Bring a customer-centric attitude to every interaction, turning a frustrating user lockout into a seamless experience.

Requirements

Job Skills

View the job post & apply

Premium Support & Online Community Expert - Italian Speaker - Relocate to Greece

posted by: spj_bot

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces.

In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.

What You Will Do Every Day

  • Act as a Customer Expert (CE) by handling user inquiries across chats and emails.
  • Deep dive into technical troubleshooting, assisting users with installation, activation errors, and account connection freezes.
  • Protect the integrity of the platform by reviewing reported content, identifying phishing, spam, or malware, and maintaining the highest safety standards.
  • Navigate an extensive, complex, and fast-evolving knowledge base to make advanced, real-time choices for our users.
  • Bring a customer-centric attitude to every interaction, turning a frustrating user lockout into a seamless experience.

Requirements

Job Skills

View the job post & apply
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