🚀 Are you passionate about customer service and fluent in Dutch? Join our amazing team at Mercier Consultancy MD as a Dutch Speaking Remote Customer Service Representative! This is an incredible opportunity to work remotely from anywhere in the world.

Your journey begins with a comprehensive 3-month training and trial program in Greece, where you will gain invaluable hands-on experience while collaborating with our supportive team. Once you complete your training, you'll transition to remote work, providing top-notch service to clients across the globe.

What You’ll Do:

• Deliver exceptional customer support to Dutch-speaking clients through various channels such as phone, email, and chat.
• Effectively resolve inquiries, ensuring a positive experience with every interaction.
• Master our client systems and processes during the training program to enhance your efficiency.
• Work flexibly from anywhere while staying connected with an enthusiastic global team.
• Seize the opportunity to grow your career within a high-performing environment.

Requirements

Join Our Team!

Are you a fluent German speaker with a passion for customer service? If you’re ready to take your career to new heights while enjoying the freedom of working remotely, Mercier Consultancy MD has the perfect opportunity for you!

Kick off your journey with us through an exciting 3-month training and trial program in sunny Greece. This immersive experience will equip you with the skills and confidence needed to excel in providing exceptional support to our clients. Imagine the stunning views and the amazing culture, all while preparing for an engaging career ahead!

What You’ll Be Doing:

• Deliver top-notch customer service to our valued German-speaking clients.
• Handle inquiries with flair via phone, email, and chat—ensuring every interaction is positive!
• Master our systems during the training phase to become a true expert in your role.
• Once trained, enjoy the flexibility to work remotely from anywhere while staying connected with our enthusiastic global team.
• Seize the opportunity for growth and career advancement within a vibrant and supportive environment.

Requirements

Mercier Consultancy is excited to offer a position for a Danish Speaking Content Reviewer with a fully paid relocation to Bulgaria! In this dynamic role, you will earn a competitive salary while enjoying the diverse culture and landscapes of Bulgaria. As a Content Reviewer, you will help maintain a welcoming and safe online community for Danish-speaking users.

Your Key Responsibilities:

• Reviewing and moderating Danish user-generated content to ensure compliance with community guidelines.
• Evaluating content against predefined standards and providing constructive feedback.
• Identifying and escalating any inappropriate content promptly.
• Collaborating with a supportive team to improve overall content quality and moderation processes.
• Staying informed about current policies and community standards to ensure consistent reviews.
• Sharing insights into user interaction trends to help shape future content strategies.

Requirements

Mercier Consultancy is excited to invite applications for the position of Czech Speaking Content Reviewer to join our vibrant team in Sofia, Bulgaria! This role comes with a fully paid relocation package, enabling you to immerse yourself in the stunning culture and history of Sofia while enjoying a competitive salary. As a Content Reviewer, you will play an essential role in ensuring a safe and engaging online environment for Czech-speaking users.

Your Key Responsibilities:

• Reviewing and moderating user-generated content in Czech, ensuring adherence to community guidelines.
• Assessing content against set standards and providing constructive feedback where necessary.
• Quickly identifying and escalating any inappropriate content to the relevant teams.
• Collaborating with team members to enhance the content moderation process.
• Analyzing user interaction trends and offering insights to improve content quality.
• Staying updated on community standards and policies to ensure consistent reviews.

Requirements

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Front Office Technical Advisor, with the exciting opportunity of paid relocation to Sofia. This role is ideal for individuals who are passionate about customer service and possess a knack for technical problem-solving. As a Front Office Technical Advisor, you will serve as the primary point of contact for our Dutch-speaking clients, helping them navigate various technical challenges and providing comprehensive support.

Key Responsibilities

• Deliver outstanding technical assistance to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify and resolve technical issues promptly, ensuring customer satisfaction at every interaction.
• Effectively document customer interactions and resolutions within our CRM system, maintaining accurate records.
• Collaborate with team members and escalate complex issues to the appropriate departments.
• Stay updated on product knowledge and technical advancements to provide knowledgeable support.
• Build rapport and foster long-term relationships with clients through excellent service and follow-up.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Back Office Administrator in a hybrid role based in Bulgaria. We are looking for a motivated and well-organized individual to assist our dynamic team in delivering outstanding support to our Dutch-speaking clients. This position combines administrative tasks with client interaction, making it a perfect opportunity for someone who thrives in a fast-paced environment.

Responsibilities

• Provide administrative support by managing documents and processing data efficiently.
• Respond to customer inquiries in Dutch, ensuring a high level of customer satisfaction.
• Assist in maintaining and updating client records and databases accurately.
• Coordinate with various departments to facilitate smooth operations and effective problem resolution.
• Contribute to continuous improvement processes by suggesting enhancements to workflows.
• Participate in team meetings and training sessions to stay updated on company policies and practices.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior IT Systems Integration, Operations & Support Specialist. The role will be responsible for the provision of technical consultancy and support services for IT Reception systems.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Cybersecurity Governance Specialist. The role will be responsible for the management of cybersecurity policy alignment.

Responsibilities:

Start your career as an Inbound Sales Advisor with Mercier Consultancy MD! We are offering an exciting opportunity for enthusiastic individuals to join our team. If you are looking to kickstart your sales career and are open to relocation, we will cover your moving expenses! As an Inbound Sales Advisor, you will be the first point of contact for our clients, assisting them in identifying their needs and providing them with the best solutions.

Key Responsibilities

• Respond to inbound inquiries from potential customers, understanding their requirements and providing tailored solutions.
• Engage with customers via phone, email, and chat, ensuring a high level of service throughout the interaction.
• Convert inquiries into sales by effectively communicating the benefits of our services.
• Maintain accurate records of customer interactions and sales in our CRM system.
• Collaborate with team members to share insights and contribute to sales strategies.
• Continuously improve product knowledge to better assist customers and support sales efforts.

Requirements