Real Estate Portfolio Manager

Location: Athens, Greece, with flexibility to travel

Company: Abbey Real Estate - Real Estate Abbey

Company overview

Abbey Real Estate is a privately owned real estate investment and asset management company based in Athens, managing a diversified portfolio of properties on behalf of its principals. This position is employed by Abbey Real Estate (not Union Maritime) and is based full time in Athens, Greece.

Role summary

The Real Estate Portfolio Manager is responsible for maximising the income and long term value of a diversified real estate portfolio by developing and delivering asset management and leasing strategies.

The role focuses on identifying underperforming assets, driving repositioning, leasing or divestment plans, and using market insight to spot new revenue and value creation opportunities.

It also oversees end-to-end leasing activity, ensures accurate lease and rent records, and builds strong relationships with agents, brokers and other partners to support acquisitions, leasing and ongoing portfolio performance.

Requirements

Portfolio Monetization & Asset Management

·        Develop and implement strategies to optimize the income and value of the real estate portfolio

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Renewal Specialist to join our team in a role that offers fully paid relocation to the stunning country of Greece! This is a fantastic opportunity to leverage your language skills while contributing to our mission of delivering exceptional service to our clients. As a Renewal Specialist, you will focus on managing the renewal process for our Dutch-speaking clients, ensuring they continue to receive outstanding value from our services.

Key Responsibilities

• Manage and oversee the renewal process for Dutch-speaking clients, ensuring timely renewals and a seamless experience.
• Communicate with clients to understand their needs and provide tailored solutions to encourage continued engagement.
• Proactively follow up with clients prior to renewal deadlines, addressing any concerns and facilitating a smooth renewal process.
• Keep detailed records of client interactions and renewal activity in our CRM system.
• Collaborate with internal teams to resolve client issues and advocate for client needs.
• Stay informed about our products and services to effectively communicate value propositions to clients.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting into the Director of Sales, Ontario, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Eastern Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you’ll do:

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

The Event Marketing Manager plays a pivotal role within the events marketing section, responsible for ensuring the successful execution of various marketing and PR initiatives. This role combines business marketing acumen with keen attention to detail to drive engagement and enhance brand visibility across multiple channels.

Responsibilities

Digital Campaigns:

• Manage and execute digital campaigns including paid search, display and social media ads.
  
• Ensure proper briefing and alignment with the marketing plan.
  
• Approve marketing assets and understand analytics, providing weekly performance updates.
  

Event Owner:

• Oversee the entire event marketing process, from initial planning to post-event activities.
  Ensure ongoing communication and engagement with target audiences throughout the year. 
  

Media Outreach:

• Identify and liaises with suitable media outlets for press releases, social media, email and digital marketing publication considering geographical relevance and budget constraints.
  

Marketing Strategy Development:

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an esteemed automotive company, with the flexibility to work remotely from Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. You will assist customers in navigating their inquiries, offering solutions while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and repairs via phone, email, and chat in German.
• Provide expert assistance regarding vehicle features, specifications, and maintenance options.
• Help customers with scheduling service appointments and resolving service-related issues.
• Ensure customer concerns are addressed promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for reference.
• Collaborate with service and sales teams to improve the overall customer experience.
• Stay informed about automotive industry trends and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
• Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
• Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
• Resolve customer complaints and challenges efficiently, ensuring satisfaction.
• Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements