Mercier Consultancy MD is excited to announce a new opportunity for Czech Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about automobiles and dedicated to providing outstanding customer support. As a representative, you will engage with customers in Czech, assisting them with their inquiries related to automotive products and services.

Key Responsibilities

• Manage customer inquiries about automotive products, services, and specifications via phone, email, and chat in Czech.
• Provide detailed information on vehicle options, pricing, and financing solutions.
• Assist customers with scheduling maintenance appointments and service-related inquiries.
• Resolve customer concerns and complaints effectively, ensuring high levels of satisfaction.
• Accurately document all customer interactions in the CRM system for future reference.
• Collaborate with various internal departments to enhance service delivery and address customer needs promptly.
• Stay updated on the latest automotive trends and company offerings to offer relevant advice to customers.

Requirements

Are you driven by the challenge of building liquidity and growth optionality for a scaling global tech company?
Keycafe is seeking a Head of Capital Formation & Ventures to own our capital strategy, drive financing initiatives, and engineer shareholder liquidity and value across our global SaaS/IoT platform and new venture opportunities.

This is a front-line, deal-oriented leadership role — you’ll work directly with the CEO to ensure Keycafe always has the right capital structure, strategic relationships, and liquidity pathways to support rapid global expansion. You’ll also help shape Keycafe Labs, our innovation arm, by structuring and capitalizing new opportunities.

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about cars and dedicated to providing exceptional customer support. As a representative, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive prompt and accurate information in Norwegian.

Key Responsibilities

• Manage customer inquiries about automotive services, vehicle features, and maintenance via phone, email, and chat in Norwegian.
• Provide expert guidance on product specifications, purchasing options, and financing plans.
• Assist customers with troubleshooting issues related to their vehicles and coordinate with technical teams for resolution.
• Document all customer interactions clearly and maintain accurate records in our CRM system.
• Collaborate with sales and service teams to improve customer experiences and product knowledge.
• Stay updated on automotive trends and new product releases to effectively assist customers.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and committed to providing outstanding customer support, this role is perfect for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive exceptional assistance in Latvian.

Key Responsibilities

• Manage customer inquiries regarding automotive services, vehicle specifications, and maintenance via phone, email, and chat in Latvian.
• Assist customers with booking appointments for services, repairs, and other automotive needs.
• Provide information on product features, promotions, and financing options available.
• Resolve customer complaints and technical issues promptly and effectively.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical and sales teams to enhance the customer experience.
• Stay informed about industry trends and new automotive products to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prestigious German automobile manufacturer. This role is ideal for individuals passionate about the automotive industry and dedicated to providing outstanding support to customers. As a customer service representative, you will assist clients in Dutch, ensuring they have a positive and informative experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive services, vehicle specifications, and maintenance via phone, email, and chat in Dutch.
• Provide information about vehicle features, financing options, and promotions offered by the manufacturer.
• Assist customers with service bookings, vehicle repairs, and warranty issues.
• Resolve customer complaints efficiently and ensure high levels of customer satisfaction.
• Document all customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with dealership teams and internal departments to provide timely updates and solutions.
• Stay informed on industry trends, product launches, and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
• Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
• Resolve any complaints or issues with a focus on delivering first-class customer service.
• Document all customer interactions accurately in our CRM system to ensure continuity in service.
• Collaborate with other departments to streamline processes and improve the overall customer experience.
• Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who possess a passion for real estate and enjoy helping clients navigate their property needs. As a representative, you will provide essential support to customers, answering inquiries and assisting them with various aspects of their real estate journey while communicating in French.

Key Responsibilities

• Respond to customer inquiries related to real estate services, property listings, and market information via phone, email, and live chat in French.
• Assist clients with property viewings, scheduling, and related services.
• Provide accurate information regarding property values, market trends, and financing options.
• Resolve customer concerns in a timely and professional manner, ensuring overall satisfaction.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with agents and other teams to facilitate seamless customer service experiences.
• Stay informed about market changes and real estate regulations to assist clients effectively.

Requirements

Mercier Consultancy MD is excited to seek Dutch Speaking Customer Service Representatives for the automotive industry. This role presents an exciting opportunity for individuals who are passionate about vehicles and enjoy assisting customers. As a member of our team, you will provide exceptional support to customers navigating their automotive needs, utilizing your Dutch language skills to ensure a seamless experience.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Dutch.
• Provide information on vehicle specifications, financing options, and service schedules.
• Assist customers with troubleshooting and resolving product-related issues efficiently.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and service teams to enhance customer satisfaction and retention.
• Stay updated on automotive industry trends and company offerings to provide relevant information.

Requirements

​​Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary
As a Commercial Analytics Associate, you will work closely with the Head of Commercial Analytics and collaborate with the broader Commercial team to drive key strategic initiatives.

You will have the chance to develop and implement analytical models that influence major business decisions and projects. This role offers a hands-on experience in the fast-paced world of international shipping and maritime investments, allowing you to contribute directly to Union Maritime's continued growth and success.

Key Responsibilities

As a Commercial Analytics Associate, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by: 

Mercier Consultancy MD is excited to offer an opportunity for passionate individuals to become Dutch Speaking Customer Service Representatives in the real estate industry. In this dynamic role, you will support clients and real estate professionals by providing exceptional service and assistance in Dutch. Your strong communication skills will help guide clients through their real estate inquiries, ensuring they have the information they need to make informed decisions.

Key Responsibilities

• Handle customer inquiries regarding property listings, sales, and rentals via phone, email, and live chat in Dutch.
• Provide detailed information about properties, market trends, and financing options.
• Assist clients with scheduling viewings and coordinating appointments with agents.
• Address and resolve customer concerns and complaints in a timely and professional manner.
• Document all interactions accurately and maintain an organized record of client communications.
• Collaborate with real estate agents and teams to ensure seamless service delivery.
• Stay informed about local market conditions and new property listings to better assist clients.

Requirements