service excellence

Service Manager

posted by: spj_bot

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.Image removed.We are seeking a Service Manager to join our Service Delivery team in Athens. In this role, you will engage directly with our clients to ensure we meet and exceed our contractual obligations while aligning our services with their evolving business needs.

You will act as the main point of contact between clients and internal teams, ensuring exceptional service delivery and long-term client satisfaction.

Key Responsibilities:

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Client Success Manager, PBM

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Manager, PBM in the United States.

In this role, you will be the strategic partner for Pharmacy Benefit Management (PBM) clients, ensuring seamless service delivery and client satisfaction. Acting as the primary liaison, you’ll oversee operational performance, manage client relationships, and drive continuous improvement. You’ll collaborate cross-functionally with internal teams and external vendors to maintain service excellence and solve complex issues. Your role will be both analytical and consultative—balancing day-to-day oversight with long-term strategic planning.

Accountabilities:

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