service excellence

Service Manager

posted by: spj_bot

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We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

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We are seeking a Service Manager to join our Service Delivery team in Athens. In this role, you will engage directly with our clients to ensure we meet and exceed our contractual obligations while aligning our services with their evolving business needs.

You will act as the main point of contact between clients and internal teams, ensuring exceptional service delivery and long-term client satisfaction.

Key Responsibilities:

Job Skills

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Client Success Manager, PBM

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Manager, PBM in the United States.

In this role, you will be the strategic partner for Pharmacy Benefit Management (PBM) clients, ensuring seamless service delivery and client satisfaction. Acting as the primary liaison, you’ll oversee operational performance, manage client relationships, and drive continuous improvement. You’ll collaborate cross-functionally with internal teams and external vendors to maintain service excellence and solve complex issues. Your role will be both analytical and consultative—balancing day-to-day oversight with long-term strategic planning.

Accountabilities:

Job Skills

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