Mercier Consultancy MD is thrilled to present a unique opportunity for Dutch Speaking Customer Service Representatives at a leading FinTech company, offering the flexibility of remote work from Greece. This role is perfect for individuals passionate about financial technology and customer care. As part of our dedicated team, you will assist customers in navigating their inquiries and ensuring a seamless experience in Dutch.

Key Responsibilities

• Manage customer inquiries related to financial products and services via phone, email, and chat in Dutch.
• Provide clear and accurate information on account management, transactions, and platform features.
• Help customers troubleshoot issues and guide them through the use of financial technology tools.
• Resolve complaints and inquiries effectively, ensuring high levels of customer satisfaction.
• Accurately document all customer interactions in the CRM system for efficient follow-up.
• Collaborate with technical and financial teams to enhance service offerings and resolve customer issues.
• Stay informed about the latest developments in FinTech and regulatory changes to assist customers effectively.

Requirements

Mercier Consultancy MD is seeking a dynamic Spanish Business Development Sales Representative to join our vibrant team in Greece. This position is tailored for driven individuals looking to expand their career in sales while targeting Spanish-speaking markets. As a vital player in our business development team, you will be instrumental in identifying growth opportunities and fostering relationships with new clients.

Key Responsibilities

• Identify and pursue new business opportunities through lead generation and proactive outreach in Spanish-speaking markets.
• Engage and consult with prospective clients to understand their needs and present our services effectively.
• Develop and maintain strong, long-lasting relationships with clients through excellent customer service.
• Conduct comprehensive market research to stay updated on industry trends and competitive landscape.
• Prepare compelling proposals and presentations to close business deals.
• Work closely with internal teams to enhance service offerings and ensure client satisfaction.
• Set and achieve personal sales targets while contributing to the broader goals of the company.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Spanish Business Development Representative in Athens! We are in search of a proactive and ambitious individual who is eager to drive growth in the Spanish-speaking market. In this role, you will be responsible for generating new business, establishing client relationships, and contributing to our overall sales strategy.

Key Responsibilities

• Strategize and execute outreach initiatives to engage potential Spanish-speaking clients.
• Conduct cold calls, send tailored emails, and leverage networking opportunities to generate leads.
• Assess client needs and present customized solutions that align with their business objectives.
• Keep accurate records of client interactions and follow-ups within our CRM system.
• Collaborate with internal teams to enhance service offerings and marketing strategies.
• Monitor competitive landscape and industry trends to inform business development strategies.
• Consistently meet and exceed individual and team sales targets.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a French Business Development Representative in Athens! We are looking for a motivated and results-driven individual who is eager to make a significant impact in the French-speaking market. This role involves identifying new business opportunities, building strong client relationships, and contributing to our overall growth strategy.

Key Responsibilities

• Develop and execute strategies to engage and acquire new French-speaking clients.
• Conduct outreach through cold calling, emailing, and networking to generate leads.
• Understand client needs through research and consultations to offer tailored business solutions.
• Maintain comprehensive records of prospects and client interactions within our CRM system.
• Collaborate closely with sales and marketing teams to optimize outreach efforts.
• Stay updated on industry trends and competitor activities to enhance service offerings.
• Meet and exceed monthly sales targets while contributing to team success.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job Overview

A Salesforce Core Developer specialized in Field Service Lightning (FSL) and Service Cloud is responsible for designing, developing, and optimizing scalable Salesforce solutions that enhance service operations and field workflows. The role involves customizing Service Cloud and FSL modules, building robust Apex- and Lightning-based features, and integrating Salesforce with external systems to ensure seamless end-to-end service delivery.

Job Responsibilities

Take on an exciting opportunity with Mercier Consultancy MD for German Speaking Jobs in Poland! We are looking for enthusiastic candidates interested in relocating to Poland with a fully paid relocation package. In this role, you will be an integral part of our team, providing exceptional service and support to our clients in the German-speaking community.

Key Responsibilities

• Provide outstanding customer service in German, responding to inquiries via phone, email, and live chat.
• Assist clients with their questions and concerns, ensuring a positive experience throughout their engagement.
• Collaborate with various departments to address client needs and manage account-related tasks efficiently.
• Document all client interactions in the CRM system to ensure accurate records and follow-ups.
• Participate in team meetings and training sessions to enhance service standards and knowledge of industry trends.
• Help promote our services and resolve escalated issues in a timely manner.

Requirements

Mercier Consultancy MD is seeking a passionate French Speaking Travel Consultant to join our dynamic team! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional travel planning support to French-speaking clients. Leverage your expertise in travel to craft amazing journeys for clients around the world.

Key Responsibilities

• Assist French-speaking clients through various communication channels, including phone, email, and chat, to address their travel inquiries.
• Provide expert advice on travel options, including destinations, packages, and accommodations tailored to individual client needs.
• Create customized travel itineraries that reflect clients’ preferences and interests to ensure a memorable experience.
• Manage customer concerns and resolve issues efficiently while ensuring high levels of satisfaction.
• Document client interactions in our CRM system to streamline communication and enhance service.
• Stay informed about travel trends and destination highlights to give clients up-to-date recommendations.

Requirements

Mercier Consultancy MD is excited to present various Croatian Speaking job opportunities in Greece, offering a fully paid relocation package. We are seeking talented individuals who possess excellent communication skills in Croatian and are eager to embark on a new professional journey in a vibrant environment. This is a fantastic chance to advance your career while enjoying the rich culture and beauty of Greece.

Key Responsibilities

• Engage with Croatian-speaking clients through various channels, providing outstanding service and support.
• Handle inquiries, troubleshoot issues, and provide solutions in a timely manner, ensuring high satisfaction.
• Document interactions and feedback accurately for continuous improvement.
• Collaborate with team members to enhance service offerings and address customer needs.
• Stay knowledgeable about products/services and industry trends to deliver relevant information to clients.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

Mercier Consultancy MD is excited to announce opportunities for Icelandic Speaking professionals to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this role, you will be an integral part of our team, providing outstanding support and services to our Icelandic-speaking clients. This position offers an exceptional chance to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Key Responsibilities

• Communicate effectively with Icelandic-speaking clients, addressing inquiries and providing top-notch assistance through various channels such as phone, email, and chat.
• Assist clients with product information, account management, and troubleshooting, ensuring a seamless customer experience.
• Document client interactions in our CRM system, maintaining accurate records for follow-up and reporting purposes.
• Collaborate with internal teams to enhance service offerings based on client feedback and market insights.
• Stay updated on product knowledge, industry trends, and best practices to offer informed and professional support to clients.
• Participate in team meetings and contribute to discussions aimed at improving overall customer satisfaction.

Requirements

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.

Key Responsibilities

• Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
• Effectively resolve customer inquiries and issues to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Gather and analyze customer feedback to enhance service offerings and improve processes.
• Work collaboratively with team members to optimize customer experiences and share best practices.
• Stay informed about company products, services, and industry trends to provide accurate information to customers.

Requirements