service improvement

Portuguese Speaking Jobs In Greece - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.


Key Responsibilities

  • Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
  • Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
  • Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
  • Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
  • Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
  • Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Job Skills

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German Speaking Customer Support - AI Tech | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a German Speaking Customer Support Representative in the cutting-edge field of AI technology, based in the stunning environment of Greece. This position is perfect for individuals who are passionate about technology and keen to assist our German-speaking clients with their inquiries and support needs while enjoying the Mediterranean lifestyle.


Key Responsibilities

  • Provide exceptional customer support to German-speaking clients across various platforms, including phone, email, and live chat.
  • Assist customers with inquiries related to AI technology products and services, ensuring comprehensive and accurate responses.
  • Effectively resolve customer issues and complaints to enhance satisfaction and loyalty.
  • Document all customer interactions meticulously in our CRM system for ongoing service improvement.
  • Collaborate with technical teams to provide accurate solutions and escalate issues when necessary.
  • Stay informed about industry trends and product developments to provide informed recommendations to clients.

Requirements

Job Skills

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German Speaking Customer Care - Digital Payments | Work In Greece

posted by: spj_bot

Join the innovative team at Mercier Consultancy MD as a German Speaking Customer Care Specialist focusing on Digital Payments! This exciting position allows you to work in the growing field of digital financial services while enjoying the beautiful lifestyle that Greece has to offer. If you are enthusiastic about helping customers and have a knack for technology, we invite you to apply!

Key Responsibilities

  • Provide outstanding customer assistance in German for inquiries related to digital payment solutions via phone, email, and chat.
  • Guide customers through all aspects of our digital payment services, resolving issues and ensuring a smooth transaction experience.
  • Collaborate with various departments to resolve complex customer queries and enhance service delivery.
  • Document customer interactions accurately in our CRM system for effective follow-up and service improvement.
  • Monitor customer feedback and identify opportunities for product enhancement and increased satisfaction.
  • Stay updated with the latest trends and developments in digital payment technology to better assist our customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Portuguese Speaking Customer Service Agent to work in Greece, complete with a paid relocation package. This role offers a fantastic opportunity to join a vibrant team and provide exceptional support to Portuguese-speaking customers, helping them navigate their inquiries and enhance their overall experience.


Responsibilities

  • Assist Portuguese-speaking customers through various channels, including phone, email, and chat, addressing their questions and concerns promptly.
  • Provide detailed information about products and services, as well as support for order management and troubleshooting.
  • Effectively resolve customer complaints and issues to ensure high satisfaction levels.
  • Maintain accurate records of customer interactions using our CRM system for ongoing service improvement.
  • Collaborate with team members to share insights and contribute to a positive work environment.
  • Stay informed on product updates and promotions to provide the best possible information to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Energy Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Polish Speaking Customer Service Representatives at an Energy Company, with the ability to work from beautiful Greece! This position is perfect for individuals who are passionate about providing top-notch customer support while engaging with clients in Polish. As a representative, you will assist customers with inquiries related to energy services and solutions.


Key Responsibilities

  • Handle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Polish.
  • Provide detailed information about energy plans, pricing structures, and energy-saving solutions.
  • Assist customers with account setup, modifications, and issue resolutions efficiently.
  • Resolve complaints and inquiries effectively, ensuring high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for ongoing service improvement.
  • Collaborate with internal teams to address customer needs and enhance service delivery.
  • Stay updated on energy regulations, services, and company offerings to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Digital Marketing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for a Digital Marketing Platform, with the exciting option to work in Greece. This role is ideal for individuals who have a passion for digital marketing and a strong desire to provide exceptional support to clients in Polish. As part of our customer service team, you will assist clients in navigating our digital marketing services and products.


Key Responsibilities

  • Manage customer inquiries related to the digital marketing platform via phone, email, and chat in Polish.
  • Provide support and guidance on platform features, digital marketing strategies, and best practices.
  • Assist clients with account setup, troubleshooting, and technical issues.
  • Resolve customer concerns and complaints efficiently to ensure complete customer satisfaction.
  • Document all interactions accurately in our CRM system for effective follow-up and service improvement.
  • Collaborate with marketing and technical teams to enhance service delivery and customer experience.
  • Stay informed about industry trends and updates to provide relevant assistance to clients.

Requirements

Job Skills

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German Speaking Customer Service for Travel & Hospitality Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives within the Travel & Hospitality sector. This position is perfect for individuals who have a passion for travel and are committed to providing exceptional customer service. As a representative, you will assist clients with their inquiries and help them make the most of their travel experiences, all while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in German.
  • Provide detailed information on travel packages, special offers, and itineraries.
  • Assist customers with booking modifications, cancellations, and concerns regarding their travel plans.
  • Resolve customer complaints and issues promptly to ensure a positive travel experience.
  • Document all customer interactions accurately in the CRM system for efficient follow-up and service improvement.
  • Collaborate with travel suppliers and internal teams to enhance service delivery and customer satisfaction.
  • Stay informed about travel industry trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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Spanish Speaking Customer Service Agent For Electronics Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.


Responsibilities

  • Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
  • Assist customers with product information, troubleshooting issues, and order management.
  • Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
  • Accurately log customer interactions in our CRM system to maintain a high level of service quality.
  • Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
  • Stay current on product knowledge and updates to provide informed assistance to clients.

Requirements

Job Skills

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Polish-Speaking Customer Experts for Tobacco Products - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking motivated Polish-Speaking Customer Experts to join our team for a unique opportunity focusing on tobacco products in Greece. As a member of our customer service team, you will provide specialized support to our Polish-speaking clients, ensuring they receive accurate information and exceptional service related to our tobacco offerings.


Key Responsibilities

  • Assist Polish-speaking customers with inquiries regarding tobacco products via phone, email, and chat.
  • Provide accurate information about product specifications, usage guidelines, and company policies.
  • Maintain up-to-date knowledge of tobacco regulations and industry standards to ensure compliance and support.
  • Document customer interactions in our CRM system to maintain accurate records and facilitate follow-ups.
  • Work collaboratively with internal teams to resolve customer issues and enhance the overall experience.
  • Monitor customer feedback and communicate insights to management for service improvement.

Requirements

Job Skills

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French Customer Support for Jewelry company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Customer Support Representative for a prestigious jewelry company, with the flexibility of working remotely from beautiful Greece. In this role, you will be the primary contact for our French-speaking clients, providing exceptional service and assistance related to our exclusive jewelry collections.


Key Responsibilities

  • Provide high-quality customer support to French-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries regarding product details, orders, returns, and other service-related issues.
  • Resolve customer complaints and issues efficiently, ensuring a delightful customer experience.
  • Document all customer interactions thoroughly in our CRM system to support continual service improvement.
  • Collaborate with sales and logistics teams to ensure seamless order fulfillment and customer satisfaction.
  • Maintain up-to-date knowledge of jewelry products and industry trends to provide informed recommendations.

Requirements

Job Skills

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