Mercier Consultancy MD invites you to explore an exciting opportunity for Polish Speaking Jobs in Bulgaria! Join our vibrant team in Sofia, where we offer fully paid relocation to make your transition seamless. This role is perfect for individuals who are eager to experience a new culture while utilizing their language skills to support our diverse clientele.

Key Responsibilities

• Engage with Polish-speaking clients through various communication channels, providing exceptional support and assistance.
• Address inquiries and resolve issues related to our services and offerings efficiently.
• Assist in the onboarding of new clients, ensuring they are well-informed about our processes and services.
• Collaborate with team members to improve client engagement strategies and service delivery.
• Keep accurate records of interactions and customer feedback to enhance our service offerings.
• Stay updated on industry trends and best practices to offer informed support to clients.

Requirements

Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Start Your Career in Greece

Are you a German speaker looking for an international career opportunity? Join our growing customer support team in Greece and work with some of the world’s leading brands while enjoying the Mediterranean lifestyle.

We are looking for motivated German-speaking Customer Support Agents who are passionate about helping people and delivering excellent service.

Your Responsibilities

• Provide high-quality customer support in German via phone, email, and chat
• Assist customers with product questions, account issues, and troubleshooting
• Ensure a positive and professional customer experience
• Document customer interactions accurately in the system
• Work closely with internal teams to resolve customer requests

Requirements

• Fluent German (C1–C2)
• Good English skills (B2+)
• Strong communication and problem-solving skills
• Customer-focused attitude
• Basic computer and typing skills
• Previous customer service experience is an advantage but not required

Benefits

Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

We are looking for a Senior CRM Manager who will be responsible for developing CRM streams for Mining, GoMining Academy, and Miner Wars, as well as supporting the development of onboarding.

The key goal of the role is to grow CRM channel revenue within the assigned streams. This is an independent role for a specialist with strong analytical thinking, capable of making decisions and taking ownership of results

Responsibilities

• Develop and optimize CRM scenarios within the assigned streams.
• Design omnichannel flows (email, push, in-app).
• Develop, prioritize, and launch data-driven hypotheses.
• Run A/B tests with control groups and analyze their impact on key metrics.
• Segment users based on behavioral events and attributes.
• Define requirements for events and attributes in collaboration with the product team.
• Write communication copy; perform email HTML setup when needed.
• Delegate tasks and ensure quality of execution.
• Drive CRM channel revenue growth within the assigned scope.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

Company Introduction

Digitalist is a digital agency specializing in custom web development, e-commerce solutions, and performance-driven marketing. We build websites and online stores that go beyond templates, focusing on delivering clean code, scalability, and long-term results.

Our projects typically start with web or e-commerce infrastructure and expand into ongoing marketing services. This means close collaboration between development, marketing, and clients is essential. We work with businesses that value structure, clarity, and thoughtful execution.

We are a Slovenia-based team working partly remote, with a strong focus on accountability, trust, and doing things properly rather than quickly.

About the Role

As our Web Project Manager / Technical Account Manager, you will manage and coordinate web and e-commerce projects from initial discussions through delivery.

This is not a developer role. You are not expected to code, but you do need a solid understanding of how web development works, especially within WordPress, WooCommerce, and Shopify. Your main responsibility is to keep projects structured, aligned, and moving forward while acting as the main link between clients, developers, and the marketing team.

You will work closely with the CEO and Web Development Support during onboarding and gradually take ownership of more complex projects and client relationships.

Location: Remote - European Based Candidates

Remote | Full-time

Compensation: Competitive

We are hiring on behalf of our client who is focused on building institutional-grade DeFi operations infrastructure. They are seeking a Senior Operations Engineer. This organization develops the systems, automations, and security layers required to make on-chain asset management reliable at scale. Operating across Ethereum, Arbitrum, and multiple other chains, the client manages vaults, multisigs, and treasury systems where precision is paramount.

This is not a "build-and-hand-off" role. The successful candidate will own the full lifecycle of critical automation infrastructure—from architecture and implementation to monitoring, failure handling, and continuous hardening. This individual will be responsible for the reliability, security, and observability of systems where the standard is absolute: operational errors result in real financial loss.

Key Responsibilities