quality service

Polish Speaking Backoffice Agent - Only Emails - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is looking for a Polish Speaking Backoffice Agent to join our dynamic team in Sofia, Bulgaria. This position focuses exclusively on email correspondence, providing a vital support role for our clients. As a Backoffice Agent, you will play a key role in ensuring that customer inquiries are handled efficiently and professionally.


Responsibilities

  • Respond to Polish-speaking client emails promptly and accurately, addressing their inquiries related to services and products.
  • Collaborate with other departments to gather information and resolve issues effectively.
  • Maintain organized records of email communications to ensure seamless follow-up and quality service.
  • Identify trends in customer inquiries and report feedback to improve processes.
  • Assist in ensuring that all responses adhere to company policy and maintain high standards of quality and professionalism.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service Agent For Mercier Consultancy Lisbon - WFH

posted by: spj_bot

Mercier Consultancy MD is looking for a Dutch Speaking Customer Service Agent to join our team in Lisbon, working from home (WFH). In this role, you will be pivotal in providing exceptional support to our Dutch-speaking clients, ensuring that they receive a high level of service that reflects our commitment to excellence.


Responsibilities

  • Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries and providing solutions effectively.
  • Assist customers with product information, order placements, account inquiries, and general customer support.
  • Resolve customer complaints with professionalism and a focus on achieving customer satisfaction.
  • Document all interactions in our CRM system to track customer feedback and ensure quality service delivery.
  • Collaborate with internal teams to improve processes and enhance the overall customer experience.
  • Stay informed about our services, products, and company policies to provide accurate information to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service Agent - Remote In Greece - 1650 Euro Per Month

posted by: spj_bot

Mercier Consultancy MD is seeking a Dutch Speaking Customer Service Agent for a remote position based in Greece, offering a competitive salary of 1650 Euro per month. In this role, you will be the frontline support for Dutch-speaking customers, providing exceptional service and assistance while working from a beautiful location in Greece.


Responsibilities

  • Provide support to Dutch-speaking customers through various channels, including phone, email, and chat, addressing their inquiries and concerns.
  • Deliver accurate information regarding products and services, ensuring a seamless customer experience.
  • Troubleshoot and resolve customer issues proficiently, striving for maximum satisfaction.
  • Maintain detailed documentation of customer interactions in the CRM system to ensure high-quality service delivery.
  • Collaborate with team members to share insights and improve overall customer support processes.
  • Stay informed about the latest products, services, and industry trends to provide comprehensive assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service Agent - Remote In Greece - 1650 Euro Per Month

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a fantastic opportunity for a Dutch Speaking Customer Service Agent to work remotely from Greece. This position offers a competitive salary of 1650 Euro per month and is ideal for dynamic individuals who are passionate about customer service and want to engage with Dutch-speaking clients from the comfort of their own home.


Responsibilities

  • Provide excellent customer service to Dutch-speaking customers via phone, email, and chat, addressing their inquiries and concerns.
  • Ensure a deep understanding of the company’s products and services to assist customers effectively.
  • Handle and resolve customer complaints with professionalism, aiming for positive outcomes.
  • Maintain accurate records of customer interactions in the CRM system for quality assurance and follow-up.
  • Work collaboratively with team members to share knowledge and improve service efficiency.
  • Stay updated on product information and industry trends to enhance customer interactions.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation assistance. This role offers a unique opportunity to join a dynamic company while experiencing the rich culture and beautiful landscapes of Bulgaria. As a customer service agent, you will provide exceptional support to Dutch-speaking clients, ensuring a high-quality customer experience.


Responsibilities

  • Assist Dutch-speaking customers through various channels, including phone, email, and chat, addressing inquiries related to products and services.
  • Provide comprehensive product information and support to help customers understand their options.
  • Resolve customer complaints efficiently and effectively while maintaining a strong focus on customer satisfaction.
  • Document customer interactions in the CRM system for consistent and quality service delivery.
  • Collaborate with team members and other departments to improve service processes and customer experience.
  • Stay informed about industry trends and company offerings to provide knowledgeable assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

French Speaking Customer Service Agent In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.


Responsibilities

  • Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
  • Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
  • Document all customer interactions in our CRM system to ensure quality service and follow-up.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay informed about new products, promotions, and policies to deliver accurate information to customers.
  • Contribute to a positive team environment by sharing insights and best practices.

Requirements

Job Skills

View the job post & apply
Login/Signup

Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for those who have a passion for travel and are dedicated to providing outstanding customer service. As a part of our team, you will assist clients in Slovak, helping them navigate their travel options and ensure they have an exceptional experience.


Key Responsibilities

  • Manage customer inquiries regarding travel bookings, hospitality services, and tourism activities via phone, email, and chat in Slovak.
  • Provide detailed information on available services, rates, and travel guidelines.
  • Assist customers with reservations, changes, cancellations, and any special requests.
  • Resolve issues and complaints in a timely and courteous manner to ensure customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel and service partners to enhance customer experience.
  • Stay updated on travel destinations, company offerings, and industry trends to provide accurate information.

Requirements

Job Skills

View the job post & apply
Login/Signup

Solutions Consultant with Czech and English

posted by: spj_bot

Mercier Consultancy MD is seeking a talented Solutions Consultant who is fluent in both Czech and English. This critical role will involve working directly with our clients to understand their needs and provide them with effective solutions that elevate their business operations. We are looking for a passionate individual who thrives in a dynamic environment and is eager to contribute to our clients' success.


Key Responsibilities

  • Identify client requirements through engaging discussions to understand their specific business challenges.
  • Design and propose tailored solutions that optimally address client needs.
  • Deliver insightful consultations and recommendations to improve client processes and outcomes.
  • Coordinate with internal teams to ensure timely and successful implementation of solutions.
  • Facilitate training and support to ensure clients effectively utilize our products and services.
  • Stay updated with industry trends and continuously enhance your expertise to provide high-quality service.

Requirements

Job Skills

View the job post & apply
Login/Signup

Czech Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Nordic Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about retail and customer interaction. As a member of our customer service team, you will assist customers with inquiries related to products, orders, and services in both Czech and Nordic languages, ensuring they have an exceptional shopping experience.


Key Responsibilities

  • Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Czech and Nordic languages.
  • Provide information on product availability, pricing, and promotional offers to customers.
  • Assist customers with order processing, returns, and exchanges effectively.
  • Resolve customer complaints and issues promptly, ensuring a positive customer experience.
  • Document customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Job Skills

View the job post & apply
Login/Signup

Spanish Speaking Customer Service Agent in Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Spanish Speaking Customer Service Agent based in Greece, with fully paid relocation. This position is perfect for individuals who are passionate about customer service and looking to explore a vibrant new culture while supporting a leading company in the region. As a customer service representative, you will assist Spanish-speaking clients, ensuring they receive top-notch service and support.


Responsibilities

  • Engage with Spanish-speaking customers through phone, email, and chat to address inquiries related to products and services.
  • Provide detailed information about services, assist with order issues, and ensure overall customer satisfaction.
  • Resolve customer complaints effectively and professionally, escalating issues as necessary.
  • Document customer interactions accurately in the CRM system for quality assurance and follow-up.
  • Collaborate with other team members to ensure an integrated approach to customer service and continuous improvement.
  • Stay informed about product updates, promotions, and market trends that may impact customer experience.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to quality service

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact