Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

Responsibilities

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

We are looking for a results-driven Senior Analytics Consultant with a strong background in healthcare payer data and technical expertise in SQL, Python. In this role, you’ll work closely with stakeholders to uncover insights from complex datasets, develop impactful data solutions, and support strategic decision-making across healthcare payer organizations.

Responsibilities

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds.

Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: