Italian Speaking Customer Support for DJI - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Customer Support Representative for DJI, offering a remote position in Greece. In this role, you will provide top-notch support to Italian-speaking customers, ensuring their inquiries regarding DJI products are handled with professionalism and efficiency. Your enthusiasm for technology and customer satisfaction will make a significant impact in enhancing the client's experience.
Key Responsibilities
- Deliver exceptional customer support via phone, email, and chat to Italian-speaking clients regarding DJI products and services.
- Assist customers with inquiries about product functionalities, troubleshooting techniques, and after-sales services.
- Ensure swift resolution of customer issues to maintain high levels of satisfaction.
- Maintain accurate documentation of customer interactions and resolutions.
- Collaborate with the technical support team to resolve complex customer issues effectively.
- Stay updated on new products and industry trends to provide knowledgeable assistance.
Requirements