DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a sharp, detail-driven Zendesk Administrator to support our Field Operations team. The Zendesk Administrator – Field Operations serves as the primary owner of the Zendesk platform used to manage Field Operations communications and support tickets, ensuring the system is organized, optimized, and operating efficiently day to day.

In this role, you will configure and maintain workflows that improve ticket routing, visibility, and responsiveness across teams. Acting as an operational “traffic controller,” you will build structure through automation, queue management, and performance tracking to ensure requests move to the right teams at the right time. You will also partner closely with Field Operations leadership, Analytics, and Knowledge teams to enhance efficiency, accountability, and communication through effective Zendesk configuration and ongoing platform oversight.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DOF is expanding the team.

We are seeking an experienced and highly motivated Senior Purchaser to join the team in the Philippines. This is a permanent role and is required for an immediate start.

The DOF Group

We are a global team of skilled professionals who, combined with a fleet of state-of-the-art, purpose-built vessels, provide services to the Offshore Energy industry across the entire offshore life cycle. This is the formula for our success in delivering solutions to our customers.

About DOF

DOF is a specialist subsea service business that provides subsea construction, subsea engineering, inspection, repair and maintenance and survey services, which involve complex and challenging engineering in an international environment.

DOF owns a large fleet of modern subsea construction, intervention and survey vessels that enable it to offer differentiated positions with its clients and work in long term relationships, which enhance service delivery and reduce the overall risk.

The company’s core business is project management, engineering, vessel operations, survey, remote intervention and diving operations, primarily for the Offshore Energy, Marine Telecommunications and Renewables markets.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs, and helps monitor the effectiveness of treatment plans.

 General Summary

We are seeking a detail-oriented and service-driven Human Resources Coordinator who thrives in HR operations and is passionate about delivering exceptional experiences for new hires. This role is integral in creating a positive and lasting first impression, ensuring new employees feel welcomed, supported, and engaged from day one. The Human Resources Coordinator will be responsible for accurate HR data entry and processing, coordinating seamless onboarding and offboarding tasks, and leading new hire orientations to provide an outstanding and cohesive employee experience. As the primary point of contact for new hires, this individual will also provide essential administrative support to the HR team, playing a crucial role in operational efficiency. The ideal candidate will have a strong commitment to confidentiality, efficiency, and being detail-oriented, while managing multiple priorities in a fast-paced environment to uphold the highest standards of HR service.

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• Full-time, Monday – Friday 9am – 5pm

About DSI

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Senior Manager – Field Inventory to own the end-to-end strategy, execution, and governance of field inventory across a large, distributed technician network. This role defines inventory standards, lifecycle processes, and controls to ensure serialized and non-serialized assets are accurately tracked, properly positioned, and aligned with operational demand. Serving as the central point of accountability for field inventory health, this leader partners closely with procurement, field operations, analytics, and other stakeholders to balance availability, cost, and efficiency.

The Senior Manager – Field Inventory drives visibility and continuous improvement through data-driven insights, standardized reporting, and disciplined execution. This role enables field offices to actively manage inventory by establishing clear targets, dashboards, and governance processes while coordinating rebalancing efforts to reduce excess, resolve shortages, and minimize shrinkage. Success requires strong cross-functional leadership, advanced analytical skills, and the ability to influence stakeholders in a fast-paced, high-volume environment.

About DSI

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content that supports Field Operations and related teams. This role focuses on translating operational processes into clear, accurate, and usable knowledge base articles, job aids, and reference materials while ensuring documentation remains current and aligned with established standards.

Working under the direction of the Operations Knowledge Manager, the Knowledge Content Specialist partners with subject matter experts to validate content, identify gaps, and recommend improvements. Success in this role requires strong writing and organizational skills, attention to detail, and the ability to manage multiple content updates while maintaining consistency, accuracy, and usability across the organization.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes.

The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs

About DSI

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth.

When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners.

National travel is required 75% of the time

About DSI