Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish.
• Educate customers on account features, benefits, and financial solutions tailored to their needs.
• Assist customers with transaction inquiries, account setups, and troubleshooting issues.
• Resolve customer complaints and provide effective solutions in a timely manner.
• Document all customer interactions accurately in the CRM system for thorough records.
• Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence.
• Stay informed about financial products, market trends, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is seeking a talented Logistics & Delivery Advisor who is fluent in both French and English to join our team in beautiful Greece! In this role, you will be responsible for ensuring smooth logistics operations and providing outstanding support to our French-speaking clients. This is an exciting opportunity to work in a dynamic environment while making a significant impact on customer satisfaction.

Key Responsibilities

• Deliver exceptional logistical support and customer service to French-speaking clients via phone, email, and chat.
• Coordinate with logistics teams to ensure timely delivery and accurate tracking of shipments.
• Assist customers with inquiries related to their orders, shipping options, and delivery-related issues.
• Document all customer interactions and maintain accurate records using our CRM system.
• Collaborate with various internal teams to streamline processes and improve service efficiency.
• Stay informed about industry standards and best practices in logistics to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team for a renowned credit card company. This position is based in Greece, offering a fantastic opportunity for individuals eager to provide quality customer support in the financial services sector. As an Italian Speaking Support Agent, you will assist Italian-speaking customers with inquiries related to their credit card accounts, ensuring they receive the best possible service.

Key Responsibilities

• Provide exemplary customer service to Italian-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding account details, transactions, and credit card features.
• Effectively resolve customer complaints and issues to maintain high satisfaction rates.
• Document all customer interactions and issues within our CRM system for tracking and follow-up.
• Collaborate with other departments to ensure a seamless experience for clients and address more complex inquiries.
• Stay updated on company policies, services, and industry trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an excellent opportunity for an Italian Speaking Customer Service Agent to work in Greece with fully paid relocation. In this dynamic role, you will play a pivotal role in delivering outstanding customer service to our Italian-speaking clients, ensuring they receive the best support and guidance regarding our products and services.

Responsibilities

• Provide exceptional customer support to Italian-speaking clients via various channels including phone, email, and chat.
• Assist customers with their inquiries regarding products, services, and account management.
• Handle and resolve customer complaints promptly and efficiently, striving for high levels of customer satisfaction.
• Keep accurate records of customer interactions and update our CRM system as necessary.
• Collaborate with team members to continuously improve the customer experience and service efficiency.
• Stay informed about product offerings, promotional campaigns, and industry trends to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is looking for a dynamic Italian Speaking Customer Agent to join our team in Greece, providing support for a leading FinTech company. If you are passionate about finance and technology, and love helping people, this is the perfect opportunity for you. As a Customer Agent, you will assist our Italian-speaking clients with inquiries regarding our financial products and services, ensuring they have a seamless experience.

Key Responsibilities

• Deliver exceptional customer support in Italian through various communication channels including phone, email, and chat.
• Guide customers through financial service inquiries, product features, and technical assistance.
• Maintain accurate records of customer interactions in our CRM system.
• Effectively resolve customer issues while striving for high satisfaction rates.
• Collaborate with cross-functional teams to enhance customer experience and process efficiency.
• Stay informed of industry trends and regulatory changes in the FinTech landscape.

Requirements

Mercier Consultancy MD is thrilled to offer the position of French-Speaking Telecom Customer Service Agent, with the exciting opportunity to work in Greece! This role is ideal for individuals who are passionate about the telecom industry and excel in providing exceptional customer service. You will be the point of contact for our French-speaking customers, helping them navigate their telecom inquiries and ensuring a delightful experience.

Key Responsibilities

• Assist French-speaking customers through various channels (phone, email, and chat) with inquiries related to telecom products and services.
• Provide technical support, billing assistance, and address service-related issues professionally.
• Resolve customer complaints efficiently, aiming for a high level of customer satisfaction.
• Accurately document all customer interactions in our CRM system for continuity and quality assurance.
• Collaborate closely with technical teams to troubleshoot complex issues and provide timely resolutions.
• Stay updated on new telecom products, features, and industry trends to ensure informed support to customers.

Requirements

Are you ready to embark on a new journey? Mercier Consultancy MD is seeking motivated individuals to join our team as French Contact Center Agents (inbound sales) in beautiful Greece. This is a fantastic opportunity to work in a vibrant environment while helping customers find the best solutions for their needs.

Your Responsibilities

• Manage inbound sales inquiries from French-speaking customers through various communication channels, including phone and email.
• Provide customers with detailed product information and personalized solutions to help guide their purchasing decisions.
• Collaborate with your team to ensure a seamless customer experience and meet sales objectives.
• Document and manage customer interactions accurately in our CRM system.
• Identify and capitalize on upselling opportunities to enhance sales performance.
• Stay informed about current promotions, product updates, and market trends to support effective sales techniques.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Digital Sales Specialist with Spanish, featuring fully paid relocation to the stunning landscapes of Greece. We are searching for passionate and skilled sales professionals who are fluent in Spanish and have a strong background in digital sales. This position presents a fantastic opportunity to grow your career while immersing yourself in the vibrant culture and beauty of Greece.

Key Responsibilities

• Engage potential clients in the Spanish-speaking market through various digital platforms, aiming to build and maintain strong B2B relationships.
• Identify and assess client needs to provide tailored digital sales solutions that highlight the advantages of our offerings.
• Manage the full sales cycle from prospecting to closing, ensuring high levels of customer satisfaction throughout the process.
• Collaborate with marketing teams to develop and execute effective strategies for lead generation and conversion.
• Stay updated on industry trends and competitor activities to uncover new sales opportunities.
• Collect and analyze feedback from clients to inform improvements in our digital products and services.
• Work towards achieving and exceeding sales targets while contributing positively to the team environment.

Requirements

Head of Legal & Public Affairs (DeFi)

Location: NYC (Hybrid)

Compensation: Competitive

About the Project We are a leading Decentralized Finance (DeFi) protocol that recently secured $70 million from world-class investors including Ribbit Capital, a16z crypto, Coinbase Ventures, and Pantera. We are building an open lending network designed to give anyone, anywhere, access to the best possible financial terms.

With over $10 billion in deposits, our network is experiencing explosive growth and is rapidly becoming a cornerstone of the new internet-native financial system. Our mission is to power human ambition by providing open access to capital, removing the borders and fragmentation of traditional finance.

The Role We are seeking a visionary leader to scale our adoption by building and leading a world-class Legal & Public Affairs organization. Your mission is to empower our existing teams, strengthen our credibility with top-tier institutional partners and regulators, and enable us to move faster through clear, risk-weighted decisions. This is a critical leadership role as we expand our US institutional readiness and high-value partnerships.

Key Responsibilities:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Credit Control Professional to join our offices in Elefsina.