Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This position is ideal for individuals who are enthusiastic about technology and committed to providing excellent customer service while living in a vibrant and culturally rich environment.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, services, and support via phone, email, and chat in Polish.
• Provide detailed information on product features, specifications, and troubleshooting guidance.
• Assist customers with order processing, warranty claims, and technical support queries.
• Resolve customer complaints and ensure a positive customer experience at every interaction.
• Accurately document customer interactions in the CRM system for effective follow-up.
• Collaborate with product and technical teams to provide the best solutions to customers.
• Stay informed about the latest technology trends and brand developments to offer valuable insights to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Denver metropolitan area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Denver, CO

Key Responsibilities

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with exciting opportunities to work in Greece. This role is perfect for individuals who are passionate about electronics and dedicated to providing outstanding customer service. You will assist customers in Polish, addressing their inquiries and helping them make informed decisions about their electronic purchases.

Key Responsibilities

• Respond to customer inquiries related to consumer electronics products, services, and technical support via phone, email, and chat in Polish.
• Guide customers through product features, specifications, and usage instructions.
• Assist customers with order placements, returns, and warranty inquiries.
• Troubleshoot technical issues and resolve customer complaints in a timely manner.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical support and sales teams to ensure customer satisfaction.
• Stay updated on the latest product releases and trends in the consumer electronics sector.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Brand based in Greece. This role is perfect for individuals who are passionate about technology and delivering exceptional customer service. As part of our team, you will assist customers in Danish, providing support and guidance related to their electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and chat in Danish.
• Provide detailed product information, usage instructions, and technical support to customers.
• Assist with order processing, returns, and exchanges while ensuring a seamless experience.
• Resolve customer complaints and technical issues efficiently and professionally.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance product knowledge and improve customer service delivery.
• Stay updated on the latest consumer electronics trends and product releases to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the unique chance to work in Greece while helping customers navigate the innovative world of smart home products. As part of our dynamic team, you will assist clients in Italian, ensuring they receive exceptional support and guidance on their smart home solutions.

Key Responsibilities

• Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive information about product features, usage, and benefits of smart home solutions.
• Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading consumer electronics brand, with the unique chance to work in Greece! This position is perfect for individuals who have a passion for technology and exceptional customer service skills. In this role, you will assist customers in Dutch, addressing their inquiries and ensuring a great experience with our prestigious electronics brand.

Key Responsibilities

• Handle customer inquiries about consumer electronics products, services, and promotions via phone, email, and live chat in Dutch.
• Provide expert guidance on product features, troubleshooting, and usage instructions to customers.
• Assist with order processing, modifications, and resolving billing or service issues.
• Document customer interactions thoroughly in our CRM system for effective follow-up.
• Work closely with technical support and sales teams to ensure accurate information and high standards of service.
• Stay up to date with the latest product launches and technology trends in consumer electronics.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for German Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are technology enthusiasts and enjoy providing exceptional customer service. As part of our team, you will assist customers with their inquiries regarding the latest electronics while communicating in German.

Key Responsibilities

• Manage customer inquiries related to consumer electronics products, services, and support via phone, email, and chat in German.
• Provide detailed information about product features, specifications, and troubleshooting steps.
• Assist customers with order processing, returns, and warranty claims effectively.
• Resolve customer issues and complaints in a timely manner to ensure a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to offer precise solutions and enhance customer satisfaction.
• Stay updated on product launches and advancements in consumer electronics to provide relevant advice.

Requirements

Mercier Consultancy MD is pleased to present an opening for a German Speaking Support Agent to join our team dedicated to a leading electronics company. This position is located in Greece and is a fantastic opportunity for individuals passionate about electronics and customer service. As a German Speaking Support Agent, you will be responsible for assisting our German-speaking clients, ensuring they receive superior support related to our range of electronic products.

Key Responsibilities

• Provide top-tier customer support to German-speaking clients through phone, email, and live chat interactions.
• Assist customers with inquiries regarding product features, troubleshooting, and technical support.
• Resolve customer complaints effectively to ensure a high level of satisfaction.
• Accurately document customer interactions and issues in our CRM system for adequate tracking and follow-up.
• Collaborate with technical teams to provide customers with timely and effective solutions.
• Stay updated on product knowledge, company policies, and market trends to provide reliable information to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Denver metropolitan area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Denver, CO

Key Responsibilities

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.

Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
• Assist customers with product information, troubleshooting issues, and order management.
• Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
• Accurately log customer interactions in our CRM system to maintain a high level of service quality.
• Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
• Stay current on product knowledge and updates to provide informed assistance to clients.

Requirements