The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Main areas of responsibility:

• Provide customers with accurate information about the company's products, services and payments.
• Actively seeking new sales by executing appointed strategies and instructions.
• Comply with laws, rules, company policies, and procedures as required.
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information.
• Responding to any customer queries via email, SMS and phone
• Provide an excellent customer experience.
• Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
• Support additional customer service inquiries.
• Promote a positive working environment.
• Perform other tasks as assigned.

Other responsibilities may include:

• Involvement in production of Sales reports.
• Involvement in training and mentoring of other team members.
• Assist in documentation of the team’s Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the Head of New Markets.

Quantitative Software Engineer - DeFi Economic Optimization

Location: Remote - US, Canada and would consider candidates based in Puerto Rico

Compensation: $150K - $200K

We are a Series B quantitative research and optimization company that leads the field in DeFi economics. We manage market risk, optimize growth, and ensure economic safety for protocols facilitating most spot trading, borrowing, and lending activity across all of DeFi, securing over $42 billion in customer TVL. We are seeking highly skilled and motivated Quantitative Software Engineers to drive the safe progression of future financial systems.

You will be at the intersection of quantitative finance and software engineering, driving the design and implementation of risk management and optimization strategies for major DeFi protocols. This role involves full ownership, from building robust data pipelines and core modeling platforms to deploying logic that enhances capital efficiency and risk-adjusted yields.

Key Responsibilities:

Data Scientist - DeFi Quantitative Research

Location: Remote - US, Canada and would consider candidates based in Puerto Rico

Compensation: $150K - $200K

We are a Series B quantitative research and optimization company that leads the field in DeFi economics. We manage market risk, optimize growth, and ensure economic safety for protocols facilitating most spot trading, borrowing, and lending activity across all of DeFi, protecting and optimizing the largest protocols and networks in the industry. We build institutional-grade vaults for decentralized finance and currently manage risk and incentives covering over $42 billion in customer TVL. We are seeking experienced Data Scientists to help new and established protocols better understand and optimize the systems they've built.

In this role, you will work directly with the premier and most innovative DeFi protocols, developing expert-level knowledge of the mechanisms that underpin the industry. This requires a strong ability to perform in-depth quantitative research, manage client engagements end-to-end, and translate complex data insights into clear, actionable value.

Responsibilities:

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.

About DSI