DSI Systems Inc. has an immediate opening for a Field Sales Representative. In this role you will be the face of AT&T within National Retail. You will provide the training, merchandising, coaching, and sales support within an assigned territory. You will become the subject matter expert and primary point of contact for all field needs related to AT&T Wireless, AT&T Internet, and DIRECTV.

This position will be responsible for the Inland Empire territory.

SPECIFIC RESPONSIBILITIES

Mercier Consultancy MD is excited to present an opportunity for a French Speaking Customer Service Agent to work in Bulgaria, with the added advantage of paid relocation. In this role, you will be serving as the first point of contact for our French-speaking customers, ensuring they have a seamless experience with our products and services.

Responsibilities

• Provide exceptional service to French-speaking customers via phone, email, and chat, addressing inquiries and resolving issues.
• Offer detailed product information and assist customers with their account management and transactions.
• Handle customer complaints and inquiries with professionalism, aiming for excellent customer satisfaction.
• Accurately document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with different teams to ensure quick resolution of issues and continued service improvement.
• Stay updated on product knowledge, company policies, and market trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Finnish Speaking Customer Service Agent to join our team, with the added perk of paid relocation to Bulgaria. In this role, you will be responsible for delivering exceptional customer service to our Finnish-speaking clients, helping them with inquiries related to our products and services in a vibrant and multicultural environment.

Responsibilities

• Provide support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding account management, product information, and service-related questions.
• Handle customer complaints effectively and professionally, ensuring issues are resolved to the satisfaction of clients.
• Maintain comprehensive records of customer interactions and feedback in the CRM system.
• Collaborate with team members to enhance the overall customer experience and promote a culture of service excellence.
• Stay updated on product offerings, promotions, and industry trends to provide informed assistance to customers.

Requirements

Ready to build your career under the Mediterranean sun?

We are hiring French-speaking Customer Care & Technical Support Specialists to join an international project supporting Dyson, a globally recognized premium technology brand.

This is your opportunity to combine professional growth with an exceptional lifestyle in Greece. With relocation support included, you can enjoy a fresh start in a country known for its climate, culture, and quality of life.

About the Project

Dyson is an innovative multinational technology company that designs and manufactures premium household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for engineering excellence and high customer standards.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and technical assistance.

You will assist customers with:

• Product information and sales inquiries
• Aftersales support
• Delivery-related questions
• Basic troubleshooting and technical guidance

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and unresolved cases will be escalated when necessary.

Mercier Consultancy MD is excited to present an opportunity for an Arabic Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This position includes relocation assistance, making it an excellent chance for those looking to work in a dynamic environment while supporting Arabic-speaking clients.

Responsibilities

• Provide customer support to Arabic-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Deliver detailed product information and assist customers with order management and troubleshooting issues.
• Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions in the CRM system to maintain quality service standards.
• Collaborate with various teams to escalate complex issues and enhance the overall customer experience.
• Stay updated on company policies, promotions, and industry trends to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for Dutch Speaking professionals in Sofia, Bulgaria! This position offers a chance to work in a vibrant multicultural environment, with all relocation costs fully covered. Join our dynamic team and enhance your career while experiencing the captivating culture and lifestyle of Bulgaria.

Key Responsibilities

• Engage with Dutch-speaking clients, providing exceptional customer support and assistance via phone, email, or chat.
• Collaborate with internal teams to resolve customer inquiries and ensure a seamless service experience.
• Process orders and handle inquiries efficiently, maintaining accurate records of interactions.
• Provide detailed product information and recommendations to clients, helping them make informed decisions.
• Stay updated on company offerings and industry trends to better assist customers.
• Contribute to ongoing improvements in service and operational efficiency.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking an Order Management Specialist to add to our team.  Order Management Specialists are the primary interface with the Planar sales team and customers during all aspects of the order fulfillment process.

What You'll Do:

The Order Management Specialist is responsible for ensuring that the customers’ needs are met, from purchase order receipt to product shipment. Order Management Specialists also build and maintain positive customer relations with both external and internal departments to ensure customer requests are managed appropriately and in a timely manner.

Are you ready to embark on a new adventure in Bulgaria? Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Jobs in Sofia, with fully paid relocation! We are seeking motivated individuals who are passionate about customer service and excited to immerse themselves in a vibrant culture while working in an engaging environment.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients through various channels including phone, email, and chat.
• Address customer inquiries and concerns with a solution-oriented approach, ensuring a high standard of service.
• Assist clients with product information, guidance on services, and instructions as needed.
• Collaborate with internal teams to ensure seamless delivery of services and maintain high customer satisfaction.
• Document customer interactions and feedback in our CRM system accurately and efficiently.
• Stay informed about company services and developments to better assist clients.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Identify customer needs and deliver solution to exceed expectations
• Assist customers with troubleshooting technical products and applications
• Providing general product information and assisting with sales queries
• Follow up with customers in a timely fashion to ensure all issues are resolved
• Identify trends in tickets and provide ideas to improve support processes

What you need to succeed in this role:

Mercier Consultancy MD is pleased to present an exciting opportunity for a Dutch Speaking Customer Service Agent to work with JTI, one of the leading companies in the global tobacco industry. This role allows you to work in Greece while providing exceptional customer support to Dutch-speaking clients.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat with questions related to JTI products and services.
• Provide detailed product information and support, helping customers navigate their inquiries and concerns.
• Handle customer complaints professionally, aiming to resolve issues promptly and satisfactorily.
• Accurately document customer interactions in the CRM system for quality assurance.
• Collaborate with team members and departments to enhance the customer experience and maintain high service standards.
• Stay updated on product knowledge and company policies to effectively address customer needs.

Requirements