Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to join our dynamic and ambitious Regulatory Affairs team. Rooted in a long-standing tradition of excellence in pharmacovigilance, our department continues to evolve rapidly, offering a vivid, forward-thinking work environment that embraces innovation and growth

The role is part-time and involves performing as Local Regulatory Affairs Expert providing consultancy services related to marketing authorizations and supporting regulatory activities for pharmaceutical products in Malta. Furthermore they must be able and willing to legally work as a Freelancer and be based and have experience working in Malta.

Work in several aspects of regulatory affairs shall be expected, such as:

Mercier Consultancy MD is thrilled to offer a fantastic opportunity as a French Customer Care Representative for a leading FinTech Company! This position includes fully paid relocation to the stunning country of Greece, where you can combine your expertise in customer support with a passion for financial technology. If you are dedicated to providing exceptional service and have a keen understanding of financial products, we would love to have you on our team!

Key Responsibilities

• Provide outstanding customer support in French through various communication channels, including phone, email, and chat for FinTech-related inquiries.
• Assist customers with account management, financial transactions, and product information.
• Collaborate with internal teams to troubleshoot and resolve customer issues efficiently.
• Document all customer interactions and feedback accurately in our CRM system.
• Identify opportunities to enhance customer experience and suggest improvements in service delivery.
• Stay informed about the latest trends in FinTech and company products to provide accurate and timely information to customers.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the role of Dutch Speaking Customer Care Representative at a leading Tech Company! This exciting opportunity includes fully paid relocation to Greece, where you can leverage your language skills and passion for technology to assist customers in a thriving environment. If you thrive in a fast-paced, innovative setting and love helping others, this role is for you!

Key Responsibilities

• Provide exceptional customer support in Dutch through various platforms including phone, email, and chat for tech-related inquiries.
• Assist customers with product information, troubleshooting, and service inquiries, ensuring they receive timely and accurate support.
• Collaborate with technical teams to resolve complex customer issues effectively and ensure a positive user experience.
• Document customer interactions accurately in our CRM system and track resolutions for frequent issues.
• Gather feedback from customers to identify service improvement opportunities and enhance our offerings.
• Stay updated on the latest company products, services, and technological developments to support customers efficiently.

Requirements

Mercier Consultancy MD is thrilled to announce openings for Danish Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Danish and have a passion for delivering outstanding customer service. As a representative, you will be the first point of contact for our Danish-speaking clients, helping to address their inquiries and resolve any issues they may encounter.

Key Responsibilities

• Provide top-tier customer support to Danish-speaking clients through phone, email, and live chat.
• Handle inquiries related to products and services, ensuring that information is clear and accurate.
• Efficiently resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions and maintain detailed records.
• Work collaboratively with other departments to enhance service delivery.
• Stay updated with product information and policy changes to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce multiple remote job opportunities for Dutch/Flemish speakers in Greece! These positions allow you to work from anywhere in Greece while leveraging your language skills in a dynamic and engaging environment. As part of our team, you will be responsible for providing excellent service to our Dutch-speaking clients, contributing to their satisfaction and loyalty.

Key Responsibilities

• Deliver high-quality customer service in Dutch/Flemish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, support requests, and product information.
• Document and manage customer interactions accurately in our CRM system.
• Resolve customer issues and complaints promptly to ensure a positive experience.
• Collaborate with team members to share insights and improve service processes.
• Stay informed about product features, promotions, and company updates to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German-speaking professionals eager to work in Sofia, Bulgaria, with fully paid relocation! Join our dedicated team and immerse yourself in Bulgaria’s vibrant culture while utilizing your language skills in a rewarding work environment.

Key Responsibilities

• Provide exceptional customer service in German to clients via phone, email, and chat, addressing their inquiries and concerns.
• Assist clients with a variety of tasks including account management, product information, and troubleshooting issues.
• Collaborate with team members to ensure consistent customer experience across all platforms.
• Maintain accurate records of customer interactions in our CRM system to facilitate seamless communication and follow-ups.
• Conduct market research to stay updated on industry trends and enhance service offerings based on customer feedback.
• Participate in training sessions to enhance skills and knowledge related to products and services.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in the picturesque environment of Greece. This role is tailored for individuals who are enthusiastic about online shopping and committed to delivering exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Manage customer inquiries related to the e-commerce platform, including order processing, returns, and product information via phone, email, and chat in Croatian.
• Provide clear and comprehensive assistance on account management, payment options, and shipping inquiries.
• Resolve customer complaints and issues efficiently, ensuring a high standard of satisfaction.
• Document customer interactions and feedback accurately in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product offerings, promotions, and e-commerce trends to provide updated assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent at our office in Portugal. In this role, you will be a vital member of our customer service team, dedicated to providing exceptional support to our Dutch-speaking clients while enjoying the vibrant culture and lifestyle of Portugal.

Responsibilities

• Manage customer inquiries via phone, email, and chat, ensuring prompt and professional assistance for Dutch-speaking customers.
• Share product information and guide clients through their questions related to services and accounts.
• Tackle customer complaints and resolve issues effectively, aiming for complete customer satisfaction.
• Accurately document customer interactions in our CRM system for analysis and continuous improvement.
• Collaborate with team members to enhance the overall customer experience and develop best practices.
• Stay updated on product offerings and company policies to provide accurate and relevant information to customers.

Requirements

DSI Systems Inc. has an immediate opening for a Field Sales Representative. In this role you will be the face of AT&T within National Retail. You will provide the training, merchandising, coaching, and sales support within an assigned territory. You will become the subject matter expert and primary point of contact for all field needs related to AT&T Wireless, AT&T Internet, and DIRECTV.

This position will be responsible for the Inland Empire territory.

SPECIFIC RESPONSIBILITIES

Mercier Consultancy MD is excited to present an opportunity for a French Speaking Customer Service Agent to work in Bulgaria, with the added advantage of paid relocation. In this role, you will be serving as the first point of contact for our French-speaking customers, ensuring they have a seamless experience with our products and services.

Responsibilities

• Provide exceptional service to French-speaking customers via phone, email, and chat, addressing inquiries and resolving issues.
• Offer detailed product information and assist customers with their account management and transactions.
• Handle customer complaints and inquiries with professionalism, aiming for excellent customer satisfaction.
• Accurately document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with different teams to ensure quick resolution of issues and continued service improvement.
• Stay updated on product knowledge, company policies, and market trends to provide informed support.

Requirements