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Dutch Speaking Customer Service for FinTech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an amazing opportunity for Dutch Speaking Customer Service Representatives at a prestigious FinTech Company, based in the beautiful surroundings of Greece. This role is ideal for individuals who are passionate about financial technology and dedicated to providing exceptional customer support. As a representative, you will assist clients in Dutch, addressing their inquiries and ensuring a seamless experience with the company's services.


Key Responsibilities

  • Handle customer inquiries related to FinTech services, account management, and financial transactions via phone, email, and chat in Dutch.
  • Provide accurate information about financial products, pricing, and features available to customers.
  • Assist customers with technical issues related to the FinTech platform and ensure effective resolutions.
  • Resolve customer complaints efficiently, ensuring high levels of satisfaction and loyalty.
  • Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
  • Work collaboratively with the finance and technical teams to improve service delivery.
  • Stay informed about industry trends and regulatory changes to ensure compliance and provide relevant advice.

Requirements

Job Skills

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German Speaking Customer Service for Online Bank - Work In Greece - Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for German Speaking Customer Service Representatives for an Online Bank, with the opportunity to work in Greece. This role is designed for individuals who are enthusiastic about banking services and committed to delivering exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries related to online banking products and services.


Key Responsibilities

  • Manage customer inquiries regarding online banking services, account management, and transactions via phone, email, and chat in German.
  • Provide clear and accurate information about banking products, fees, and remote banking options.
  • Assist customers with troubleshooting technical issues related to the online banking platform.
  • Resolve customer complaints and queries effectively, ensuring a high level of satisfaction.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Work closely with banking staff and departments to enhance service delivery and customer experience.
  • Stay informed about financial regulations and updates in the banking industry to provide relevant advice.

Requirements

Job Skills

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Dutch Speaking Customer Service for Ride-Sharing Platform - Work in Bulgaria

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Ride-Sharing Platform based in Bulgaria. This role is perfect for individuals who are enthusiastic about providing excellent customer support and are ready to assist users with their ride-sharing needs. As a part of our customer service team, you will communicate effectively with customers in Dutch to ensure a seamless experience.


Key Responsibilities

  • Respond to customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Dutch.
  • Assist users with trip-related issues, fare calculations, and driver-related questions.
  • Resolve customer complaints promptly, ensuring a positive experience for all users.
  • Document interactions accurately in the CRM system to maintain comprehensive records.
  • Collaborate with other departments to address customer needs and enhance service delivery.
  • Stay informed about platform updates and changes to provide accurate information to customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives for an Online Bank, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are passionate about providing excellent customer service in the financial sector. As a representative, you will assist customers in navigating their banking inquiries effectively in Danish.


Key Responsibilities

  • Manage customer inquiries regarding online banking services, account details, and transactions via phone, email, and chat in Danish.
  • Provide information about banking products, fees, and services while ensuring a smooth customer experience.
  • Assist customers with account management, technical issues, and claim processes.
  • Resolve customer complaints and queries promptly to maintain high levels of customer satisfaction.
  • Document interactions accurately in the CRM system to help track service quality and customer feedback.
  • Collaborate with other teams to improve service delivery and respond effectively to customer needs.
  • Stay informed about banking regulations and updates to assist customers with accurate information.

Requirements

Job Skills

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Finnish Speaking Customer Service for Ride-Sharing Platform - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Finnish Speaking Customer Service Representatives for a leading ride-sharing platform, with work based in beautiful Greece. This role is perfect for individuals who have a passion for customer service and enjoy the dynamic nature of the ride-sharing industry. As a customer service representative, you will engage with riders and drivers, providing support and ensuring a seamless experience communicated effectively in Finnish.


Key Responsibilities

  • Handle customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Finnish.
  • Provide assistance with account setup, payment processing, and ride bookings.
  • Resolve issues and complaints from riders and drivers in a timely and professional manner.
  • Document all customer interactions accurately in a CRM system for effective follow-up.
  • Collaborate with internal teams to improve service quality and customer satisfaction.
  • Stay informed about company policies, promotions, and local regulations affecting ride-sharing services in Greece.

Requirements

Job Skills

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French Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for French Speaking Customer Service Representatives to join our team supporting an online bank, with the exciting option to work in Greece. This position is perfect for those who are passionate about banking and enjoy helping customers navigate their financial needs. You will provide exceptional customer support in French, assisting clients with their inquiries and ensuring a smooth banking experience.


Key Responsibilities

  • Respond to customer inquiries related to online banking services, account management, and transactions via phone, email, and live chat in French.
  • Assist customers with setting up new accounts, troubleshooting issues, and addressing any concerns.
  • Provide accurate information on banking products, services, promotions, and compliance regulations.
  • Document all customer interactions in the CRM system for effective tracking and follow-up.
  • Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
  • Stay updated on banking trends and policies to offer informed guidance to customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives for an online banking platform, based in beautiful Greece. This role is perfect for individuals who are passionate about the banking industry and dedicated to delivering exceptional customer service. You will assist customers in navigating their banking inquiries and provide support in Swedish.


Key Responsibilities

  • Handle customer inquiries related to online banking services, accounts, and transactions via phone, email, and chat in Swedish.
  • Provide clear and accurate information regarding account details, banking products, and online services.
  • Assist customers with technical issues related to online banking platforms and mobile applications.
  • Troubleshoot problems and address customer complaints promptly to ensure a positive customer experience.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve service delivery and customer satisfaction.
  • Stay informed about banking regulations and product updates to provide relevant assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.


Key Responsibilities

  • Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
  • Provide accurate information on account balances, transaction details, and service features.
  • Assist customers with troubleshooting and resolving issues related to their online banking experience.
  • Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
  • Document all customer interactions comprehensively in the CRM system for record-keeping.
  • Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
  • Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about finance and technology and are dedicated to providing exceptional customer service. In this position, you will support clients with their inquiries regarding financial services and products, ensuring effective communication in Polish.


Key Responsibilities

  • Manage customer inquiries related to financial services, accounts, and transactions via phone, email, and chat in Polish.
  • Provide detailed information on products, account management, and investment options.
  • Assist customers with account setup, troubleshooting, and service-related inquiries.
  • Resolve customer complaints and issues efficiently, aiming for high customer satisfaction.
  • Document all interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to enhance customer support processes and services.
  • Stay informed about fintech trends, product offerings, and regulatory changes to provide up-to-date advice to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a remote opportunity for Italian Speaking Customer Service Representatives for an Online Bank. This role is perfect for individuals who enjoy providing exceptional customer service in the banking sector while working from the comfort of their own home in Greece. You will assist clients with their banking inquiries and assist them with various banking services in Italian.


Key Responsibilities

  • Handle customer inquiries regarding online banking services, account management, and transactions via phone, email, and live chat in Italian.
  • Provide comprehensive support for account issues, payment inquiries, and banking regulations.
  • Guide customers through online banking features and assist with technical issues.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
  • Stay updated on banking products, policies, and relevant industry changes to provide informed assistance.

Requirements

Job Skills

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