Next Job Abroad is proud to present an exciting opportunity for a German Speaking Outsourcing Manager for Collections at a prestigious German bank. In this vital role, you will be responsible for managing the outsourcing operations related to collections, ensuring that all processes are aligned with the bank's standards and regulations. You will lead a team focused on enhancing the efficiency and effectiveness of collections while maintaining strong relationships with external service providers. This position offers an excellent career path within a prominent banking institution.

Responsibilities

• Manage and oversee the outsourcing operations for collections within the bank.
• Develop and maintain relationships with external collection agencies and service providers.
• Monitor and evaluate the performance of outsourced collections to ensure compliance with service level agreements.
• Implement strategies to improve collection performance and operational efficiency.
• Collaborate with internal stakeholders to align outsourcing strategies with business objectives.
• Prepare regular reports and presentations on collections performance and outsourcing metrics.
• Stay updated with industry trends and best practices related to debt collections and outsourcing.

Requirements

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