GoMining is looking for a VIP Support Manager to take care of our most valuable clients. You’ll own a portfolio of VIP accounts and be their go-to person at GoMining. Your job is to resolve their requests quickly, build long-term, trust-based relationships with them, and make sure every client gets a truly premium experience.

Along with support, you’ll spot opportunities to offer clients additional GoMining products that fit their needs, and you’ll earn uncapped commission on every sale. If you’re client-oriented, enjoy working with people and want to grow in the fast-moving crypto industry, this role is for you.

Join Excelya, where Audacity, Care and Energy define who we are and how we work.

We are looking for a Scientific Data Manager to support biological reference data management activities within a leading pharmaceutical R&D environment. You will work at the interface between Data Management, Translational Medicine, Scientific Experts, and IT teams to ensure the quality, integrity, and consistency of biological substance data across multiple systems.

Key Responsibilities

• Manage and support biological reference data activities across interconnected scientific systems.
• Collect business requirements and challenge use cases to improve data quality and business processes.
• Define and maintain data integrity and data quality rules.
• Write functional specifications and execute validation testing activities.
• Prepare test plans, test evidence, and validation documentation using Jira/Xray.
• Support Agile teams in implementing and validating new system functionalities.
• Produce user guides, training materials, and business rule documentation in English and French.
• Review and validate data consistency scripts developed in Python or C#.
• Support project and run activities related to biological reference data management.
• Coordinate outsourced operational activities related to data management services.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join Excelya, where Audacity, Care and Energy define who we are and how we work. We believe in creating ambitious solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

As an Outsourcing Specialist, you will support the Outsourcing Management team within a dynamic and transforming Translational Medicine environment. You will play a key role in procurement processes, contract management, sourcing activities, user support, and change management initiatives related to new tools and working practices.

Who are we?

SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Provide L1 customer support through chat, email, and calls;
• Assist customers with product-related questions and “how-to” requests;
• Handle payout and transaction status inquiries;
• Provide guidance on subscription-related questions;
• Identify and escalate recurring or more complex technical issues to the appropriate team;
• Use the knowledge base to troubleshoot and resolve common customer issues.

What you need to succeed in this role:

Join Excelya, where Audacity, Care and Energy define who we are and how we work. We believe in creating ambitious solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for an experienced Regulatory Affairs Officer to provide temporary, part-time operational support for regulatory activities (BeLux).

The consultant will support the local Regulatory Affairs team with regulatory submissions, marketing authorisation lifecycle management, labelling activities, and regulatory compliance for pharmaceutical products and medical devices.

Key Responsibilities:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Order Processing Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Read and review incoming emails in the order mailbox to ensure all requests are logged efficiently;
• Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions;
• Review and validate order details to ensure data integrity and accurate record-keeping;
• Flag any missing, unclear, or problematic information across processed orders to maintain operational quality;
• Compile and submit a comprehensive weekly issues report.

What you need to succeed in this role:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Administration and Facilities. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

The Facilities, Property & Workplace Manager France is accountable for providing safe, functional, cost-effective and welcoming workplaces across Excelya’s French locations.

The role manages facilities operations, workplace services, property coordination and management where necessary, suppliers, budgets and workplace improvement projects. It defines sustainable workplace standards and coordinates internal stakeholders to deliver consistent employee and visitor experience.

Main Responsibilities

-Facilities and workplace operations:

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Funding Officer, you will be responsible for reviewing applications and providing an uncompromising level of customer service to our Partners and Borrowers. This position reports directly to the Funding Operations Manager and will work closely with the rest of the Operations team.

To be successful in this new role, you will need to be organized, detail-oriented and focused on customer service above all else. You are a team player, strong communicator and highly personable. You are comfortable multi-tasking in a high-pressure environment and holding yourself accountable for results. 

We are seeking an experienced Clinical Project Manager to oversee and coordinate clinical activities in pharmaceutical environment.
The role involves managing operational aspects of clinical trials, ensuring compliance with regulatory requirements, and acting as the primary interface between local stakeholders, investigators, vendors, and global teams.

This position requires strong autonomy, rigor, and excellent communication skills, with the ability to navigate cross‑functional environments.

Key Responsibilities :

1. Study Management

• Lead and coordinate clinical trial activities at the local level from start‑up to close‑out.
• Ensure local execution of global study plans in alignment with timelines and quality standards.
• Serve as the key point of contact for local investigational sites and regional stakeholders.

2. Regulatory & Compliance Oversight

• Ensure that clinical trial activities comply with local regulations, ICH‑GCP, and internal SOPs.
• Coordinate local submissions to competent authorities and ethics committees when required.
• Monitor adherence to regulatory timelines and manage any corrective actions.