Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and Requirements

As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:

• Help the users with any issues they might have via tickets or calls
• Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
• Work with a passionate team of customer-friendly colleagues from an international background

Requirements

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.