Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who possess a passion for construction and enjoy supporting customers with their inquiries. As a customer service representative, you will assist clients in navigating their needs while providing exceptional service in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to construction services, project timelines, and product information via phone, email, and live chat in Nordic languages.
• Provide guidance on construction processes, service offerings, and available solutions.
• Assist customers with project-related questions, orders, and service modifications.
• Resolve customer complaints and concerns effectively to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with project managers and technical teams to provide accurate updates and solutions to clients.
• Stay informed on industry trends, construction codes, and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is seeking an Italian Speaking Customer Service Agent for a prominent French multinational telecommunications company. This role provides an opportunity to work in a dynamic and innovative environment while supporting customers with their telecommunication needs. As an integral part of our team, you will ensure that Italian-speaking clients receive exemplary service and support.

Responsibilities

• Assist Italian-speaking customers through various channels including phone, email, and chat with inquiries related to telecommunication products and services.
• Provide detailed information about service offerings, troubleshooting assistance, and billing inquiries.
• Resolve customer complaints and escalate issues when necessary to ensure timely resolution.
• Document customer interactions accurately in the CRM system to track feedback and inquiries.
• Work collaboratively with team members to enhance the overall customer experience and service delivery.
• Stay updated on promotions, new products, and industry trends to inform and assist clients effectively.

Requirements

Mercier Consultancy MD is pleased to present an opportunity for Italian Speaking Customer Service Representatives within the manufacturing industry. This role is ideal for individuals who are passionate about supporting customers and ensuring their needs are met in a timely and efficient manner. As a part of our dedicated team, you will assist clients with product inquiries, technical support, and order management, all while providing exceptional service in Italian.

Key Responsibilities

• Manage customer inquiries regarding manufacturing products and services via phone, email, and chat in Italian.
• Provide detailed information about product specifications, pricing, and availability.
• Assist customers with order placement, tracking, and any necessary changes or cancellations.
• Resolve customer complaints and issues promptly while maintaining a positive customer experience.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Coordinate with internal teams to ensure timely delivery and resolution of inquiries.
• Stay updated on product offerings and industry trends to provide informed assistance.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Engineer - EMEA in Ireland.

In this role, you will work closely with customers to help them understand and harness the value of workflow automation. You will be pivotal in driving customer success as they onboard, expand, and refine their use of the platform. Collaborating with various internal teams, you will support customer growth, deliver technical solutions, and advocate for customer needs across the organization. This role offers the opportunity to shape customer experiences and contribute to the success of a rapidly growing tech company.

Accountabilities: