Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers through phone, email, and chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure clarity and continuity of service.
• Work collaboratively with team members to drive continuous improvement in service delivery.
• Stay updated on company offerings, promotions, and industry trends to provide valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent with a leading international logistics company. This role comes with paid relocation and offers the chance to be part of a dynamic team that plays a crucial role in ensuring excellent service delivery in the logistics sector. You will provide outstanding support to our Italian-speaking clients, assisting them with their logistics queries and needs.

Responsibilities

• Respond to customer inquiries in Italian across multiple platforms including phone, email, and chat.
• Assist clients with logistics solutions, helping them navigate shipping, tracking, and delivery processes.
• Troubleshoot and resolve issues regarding shipping and logistics effectively.
• Document all interactions and customer feedback within the CRM system for quality assurance.
• Collaborate with various departments to ensure timely resolutions of client issues and maintain high service standards.
• Stay informed about industry trends and company services to provide informed advice to customers.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Assist customers with account management, order placements, and issue resolution efficiently and courteously.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with team members to enhance service delivery and contribute to a positive team environment.
• Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
• Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is looking for an Italian Speaking Customer Service Agent to join a dynamic team at a renowned American multinational company. In this role, you will provide critical support to Italian-speaking customers, ensuring their needs are met with utmost professionalism and care, while representing a brand known for its excellence and innovation.

Responsibilities

• Provide assistance to Italian-speaking customers through phone, email, and chat regarding inquiries about products and services.
• Deliver detailed product information, support order placements, and assist with account-related issues.
• Handle customer complaints with grace and empathy, striving to resolve issues effectively and ensure customer satisfaction.
• Document customer interactions in the CRM system accurately for follow-up and quality assurance.
• Collaborate with team members and other departments to improve service delivery and streamline processes.
• Keep up-to-date with product knowledge, company updates, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD invites you to explore remarkable Italian Speaking Customer Service positions nestled in the beautiful landscapes of Greece, complete with a fully paid relocation package! This is an exciting opportunity to enhance your career and experience life in a stunning new location.

Why Work With Us?

We prioritize our employees' success and satisfaction. As a part of Mercier Consultancy MD, you will join a passionate team dedicated to providing outstanding customer experiences. Your role will be instrumental in ensuring our clients receive the best service possible.

Key Responsibilities

• Handle customer inquiries in Italian via telephone, email, and chat, ensuring professionalism and friendliness in each interaction.
• Guide customers through our services and products, offering expert advice and detailed information.
• Address customer complaints and concerns promptly, turning challenges into positive outcomes.
• Maintain accurate records of customer interactions and follow up to guarantee their satisfaction.
• Work collaboratively with your team and other departments to enhance service delivery and support.
• Stay updated on company offerings and industry trends to provide knowledgeable support to customers.

Requirements

Mercier Consultancy MD is searching for passionate Italian Speaking Telecom Customer Service Experts to join our team remotely from Greece. This is a fantastic opportunity for individuals who are knowledgeable about the telecom industry and enjoy providing excellent customer support. You will play a critical role in addressing customer inquiries and ensuring a high level of satisfaction for our Italian-speaking clients.

Key Responsibilities

• Provide top-tier customer support in Italian via phone, email, and chat for telecom-related inquiries.
• Assist customers with technical questions, billing issues, and service inquiries related to telecom products.
• Resolve customer complaints effectively and ensure an overall positive experience.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with technical teams to troubleshoot more complex issues when necessary.
• Stay updated on telecom products, services, and industry trends to deliver accurate information and solutions.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian speaking professionals looking to work in Greece! This position not only offers a dynamic work environment but also includes a fully paid relocation package to support your move. If you are ready to embrace a new adventure and utilize your Italian language skills in a rewarding career, we want to hear from you!

Key Responsibilities

• Utilize your Italian language skills to communicate effectively with clients, colleagues, and stakeholders in various capacities.
• Engage and assist clients through different channels to provide exceptional service and support.
• Collaborate with teams to deliver projects and initiatives that meet organizational goals.
• Participate in training programs to enhance your skills and product knowledge.
• Foster a positive working environment while contributing to a diverse and multicultural team.
• Adapt to various roles and responsibilities based on business needs and personal skills.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for an Italian Speaking Fitbit Products Support Specialist to join our team remotely from Greece. This position is perfect for individuals who are passionate about health and fitness technology, as you will assist customers with their inquiries and support related to Fitbit products. You will provide essential support to ensure customers have the best experience with their devices.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking clients using Fitbit products through phone, email, and chat.
• Assist customers with product setup, troubleshooting, and usage queries.
• Provide clear and effective advice on product features, health tracking, and app integration.
• Document customer interactions and resolutions in the CRM system accurately.
• Collaborate with the technical support team for complex issues that require escalation.
• Stay updated on Fitbit products, features, and health tracking trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Customer Support Representative for DJI, offering a remote position in Greece. In this role, you will provide top-notch support to Italian-speaking customers, ensuring their inquiries regarding DJI products are handled with professionalism and efficiency. Your enthusiasm for technology and customer satisfaction will make a significant impact in enhancing the client's experience.

Key Responsibilities

• Deliver exceptional customer support via phone, email, and chat to Italian-speaking clients regarding DJI products and services.
• Assist customers with inquiries about product functionalities, troubleshooting techniques, and after-sales services.
• Ensure swift resolution of customer issues to maintain high levels of satisfaction.
• Maintain accurate documentation of customer interactions and resolutions.
• Collaborate with the technical support team to resolve complex customer issues effectively.
• Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for Italian Speaking Customer Service Representatives for an International Airline based in Athens. If you have a passion for travel and a strong commitment to providing high-quality customer service, this is the perfect role for you. As a member of our customer service team, you will assist passengers with their inquiries and ensure an exceptional travel experience while communicating effectively in Italian.

Key Responsibilities

• Assist customers with flight inquiries, bookings, cancellations, and changes via phone, email, and chat in Italian.
• Provide accurate information on travel regulations, baggage policies, and available services.
• Resolve customer complaints and issues promptly, aiming for satisfactory resolutions.
• Document customer interactions and inquiries accurately in the CRM system.
• Collaborate with various internal departments to ensure seamless customer experiences.
• Stay informed about airline offerings, promotions, and travel updates to assist customers effectively.

Requirements