Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Looking for an opportunity to build international experience, strengthen your CV, and spend a year (or longer) living abroad?

We're currently looking for Italian-speaking Customer Support Specialists to join the Dyson Customer Support Team in Greece.

Whether you're taking a gap year, looking for your first international role, or simply ready for a new adventure, this is a chance to work in collaboration with one of the world's most recognized premium technology brands while gaining valuable experience in an international environment.

The best part? You'll be working remotely from anywhere in Greece.

About the role

As part of the Dyson support team, you'll help customers get the most out of their products, from innovative vacuum cleaners and air purifiers to Dyson's famous hair care technology.

You'll become a product expert, solve customer issues, and provide a high level of service that reflects the quality of the Dyson brand.

Your day-to-day responsibilities

Imagine finishing your workday and heading straight to the beach.

Or starting your morning with a coffee on your balcony overlooking the Mediterranean.

With this opportunity, you can build an international career while enjoying the lifestyle Greece is famous for.

Our client is looking for Italian-speaking Tech Support Advisors to join a global support team assisting users of one of the world's most recognised technology brands. The role is fully remote within Greece, giving you the freedom to work from home while enjoying everything this incredible country has to offer.

Whether you prefer the energy of Athens, the relaxed pace of Crete, the charm of Thessaloniki, or life on one of Greece's beautiful islands, you'll have the flexibility to create a lifestyle that works for you.

What you'll be doing

As part of the technical support team, you'll help customers get the most out of their devices and services.

Your responsibilities will include:

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces.

In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.

What You Will Do Every Day

• Act as a Customer Expert (CE) by handling user inquiries across chats and emails.
• Deep dive into technical troubleshooting, assisting users with installation, activation errors, and account connection freezes.
• Protect the integrity of the platform by reviewing reported content, identifying phishing, spam, or malware, and maintaining the highest safety standards.
• Navigate an extensive, complex, and fast-evolving knowledge base to make advanced, real-time choices for our users.
• Bring a customer-centric attitude to every interaction, turning a frustrating user lockout into a seamless experience.

Requirements

If you appreciate flawless design, innovation, and devices that have completely changed how the world communicates, this is the job for you. We are looking for young-at-heart, tech-friendly Italian speakers to relocate to Athens, Greece. You will join a premium customer care project, assisting users of a world-renowned luxury tech brand. Bring your passion for communication, and we will give you a sun-soaked international career.

What You'll Do (The Day-to-Day)

As a Customer Expert, you will manage inbound consumer requests from the Italian market across phone, email, and live chat channels.

• Scripted Sales Support: Walk customers through their options when they are trying to decide which device to buy, using structured processes to successfully seal the transaction.
• After-Sales Service: Act as the premier point of contact for order tracking, package delivery concerns, and cancellation or return requests.
• The 30-Day Evolution: You will be cross-skilled to handle both sales and service flows after completing 30 days in your initial assignment, ensuring you become an expert across the entire e-commerce lifecycle.

Requirements

We're looking for Italian speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Italian Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Mercier Consultancy MD is excited to offer an exceptional opportunity for an Italian Speaking Rent-a-Car Consultant, with fully paid relocation to Sofia, Bulgaria! This position is ideal for those who are enthusiastic about customer service and wish to enjoy a rewarding career in a vibrant and beautiful city.

As a Rent-a-Car Consultant, you will be responsible for assisting Italian-speaking customers with their car rental needs, ensuring a hassle-free experience during their travels.

Key Responsibilities:

• Provide outstanding customer service to Italian-speaking clients, handling inquiries and reservations promptly and professionally.
• Manage the rental process from vehicle pick-up to return, ensuring smooth transactions and customer satisfaction.
• Conduct vehicle inspections and effectively communicate rental terms and conditions to customers.
• Collaborate with the operations team to maintain vehicle availability and high service quality.
• Keep up-to-date with the fleet and promotions to provide customers with relevant information and support.

Requirements