We are seeking on behalf of our client, a visionary and results-driven Head of Marketing to lead the marketing strategy for their Events division and drive its growth. In this role, you will be responsible for developing and executing strategic marketing plans, overseeing brand positioning and launching innovative campaigns that elevate the Company's events on a global scale. Your expertise in both traditional and digital marketing, along with your ability to leverage data-driven insights, will be key to expanding our audience reach, increasing engagement and achieving our business goals.

Responsibilities:

Marketing Strategy:

• Develop comprehensive marketing strategies aligned with the company's goals and growth objectives.
  
• Create communication strategies for events.
  
• Establish a clear brand messaging framework that resonates with our target audience and sets us apart from competitors. 
  

Digital and Social Media Marketing:

We are hiring a dynamic Marketing Manager, on behalf of our client, an independent full service boutique Law firm based in Limassol.

The Marketing Manager will be hands on and take ownership of the company’s marketing and communication activities. This is an on-site role suited to someone who can combine creativity with execution, and confidently manage marketing across digital, social media, campaigns, PR, and business development support.

Responsibilities:

Marketing and Communications

• Develop and implement the firm’s marketing and communications plan in line with business objectives
• Manage the firm’s online presence, including social media channels, content planning, copywriting, posting, and engagement
• Coordinate and create marketing content, including posts, visuals, short-form videos, presentations, and branded materials
• Maintain and update website content and ensure consistency of brand messaging across all platforms
• Support PR and communications, including announcements, rankings, publications, and press releases
• Manage online reputation, including Google reviews, LinkedIn presence, and overall brand perception

Business Development and Market Outreach

Mercier Consultancy MD is excited to present a fantastic opportunity for German Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the opportunity to work in Greece. This role is designed for individuals who have a passion for digital marketing and a commitment to providing outstanding customer support. As a representative, you will assist clients in German, helping them navigate the platform and address their inquiries.

Key Responsibilities

• Manage customer inquiries related to the digital marketing platform, including account setup, features, and troubleshooting via phone, email, and chat in German.
• Provide clear and comprehensive guidance on digital marketing strategies, tools, and best practices.
• Assist customers with technical issues and ensure effective resolutions to enhance their experience.
• Resolve customer complaints and inquiries efficiently, ensuring high satisfaction levels.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with internal teams to improve the platform and overall customer service delivery.
• Stay informed about digital marketing trends to provide relevant and updated assistance.

Requirements

Company Introduction:

Apex is a growing agency focused on Conversion Rate Optimization (CRO), aimed at boosting client sales without increasing ad budgets. We work with top e-commerce brands to enhance their websites, using data and proven strategies to drive growth.

With a solid record of delivering results, we combine technical skills with a focus on improving user experience. As we expand, we offer opportunities to work with a talented team, solving challenges and applying advanced CRO methods.

If you’re looking to make a difference and help e-commerce businesses grow, alongside a team of driven professionals, consider joining the Apex team.

About the Role 

The Conversion Rate Optimization Expert is responsible for enhancing the performance of our clients’ websites by implementing data-driven strategies that maximize their conversion rates. 

This position plays a key role in analyzing user behavior, identifying optimization opportunities, and implementing changes to improve overall site performance. You will collaborate closely with copywriters, designers, web developers, and other team members.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform in Sofia. This role is perfect for individuals who are enthusiastic about digital marketing and passionate about helping customers succeed. As a member of our customer service team, you will provide support to clients in Dutch, assisting them in utilizing the platform effectively to achieve their marketing goals.

Key Responsibilities

• Handle customer inquiries regarding the digital marketing platform via phone, email, and chat in Dutch.
• Provide guidance to clients on using the platform features and tools effectively.
• Assist with troubleshooting issues and resolving customer concerns promptly.
• Offer insights and best practices to help clients maximize their marketing campaigns.
• Document customer interactions accurately and maintain updated records in the CRM system.
• Collaborate with marketing and technical teams to enhance the service experience.
• Stay informed about the latest trends in digital marketing to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for a Digital Marketing Platform, with the exciting option to work in Greece. This role is ideal for individuals who have a passion for digital marketing and a strong desire to provide exceptional support to clients in Polish. As part of our customer service team, you will assist clients in navigating our digital marketing services and products.

Key Responsibilities

• Manage customer inquiries related to the digital marketing platform via phone, email, and chat in Polish.
• Provide support and guidance on platform features, digital marketing strategies, and best practices.
• Assist clients with account setup, troubleshooting, and technical issues.
• Resolve customer concerns and complaints efficiently to ensure complete customer satisfaction.
• Document all interactions accurately in our CRM system for effective follow-up and service improvement.
• Collaborate with marketing and technical teams to enhance service delivery and customer experience.
• Stay informed about industry trends and updates to provide relevant assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.

Key Responsibilities

• Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
• Provide guidance on platform features, tools, and best practices to maximize customer success.
• Assist customers in troubleshooting issues and resolving technical problems promptly.
• Educate clients on marketing strategies and campaign optimization to enhance their experience.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with the technical team to escalate complex issues effectively.
• Stay informed about industry trends and updates to provide relevant insights to customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for an Italian Speaking Customer Service Representative for our Digital Marketing Platform, with the chance to work in beautiful Greece. We are looking for focused and motivated individuals who are fluent in Italian and have a passion for providing exceptional customer support in the digital marketing space. This role allows you to engage with clients and help them make the most of our innovative marketing solutions.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients via various channels, including phone, email, and chat.
• Assist clients in navigating our digital marketing platform and help them troubleshoot any issues they encounter.
• Educate clients about the features and benefits of our marketing solutions to maximize their success.
• Gather client feedback and collaborate with internal teams to enhance our service offerings.
• Document client interactions and maintain accurate records in our CRM system.
• Stay up-to-date on company products and industry trends to provide informed assistance to clients.
• Contribute to a positive team culture and collaborate with colleagues to achieve team goals.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.

Key Responsibilities

• Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch.
• Provide guidance on account management, campaign setup, and effective use of digital marketing tools.
• Assist clients with troubleshooting technical issues and optimizing their marketing campaigns.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Collaborate with marketing and technical teams to ensure customers receive the best possible support.
• Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a Digital Marketing Platform with the chance to work in enchanting Greece. This role is tailored for individuals who are passionate about digital marketing and customer support. As a representative, you will assist clients in navigating the platform, addressing their inquiries, and ensuring they maximize their digital marketing efforts, all while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding the digital marketing platform, including features, pricing, and troubleshooting via phone, email, and chat in German.
• Provide comprehensive guidance to customers on optimizing their use of the platform.
• Assist in onboarding new clients and ensuring they understand platform functionalities.
• Resolve customer complaints and technical issues promptly, maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with product and technical teams to relay customer feedback and suggest improvements.
• Stay updated on digital marketing trends and platform updates to enhance customer interactions.

Requirements