Portuguese Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Brazilian Portuguese Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Mercier Consultancy MD is excited to announce an opening for a Content Moderator proficient in Portuguese to work in beautiful Greece! This position includes a fully paid relocation package, allowing you to experience the rich culture and stunning landscapes of Greece while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content to ensure compliance with our community guidelines, specifically for our Portuguese-speaking audience.

Key Responsibilities

• Moderate and evaluate user-generated content in Portuguese to ensure it aligns with community standards.
• Classify and assess content based on established moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to support moderation strategies.
• Collaborate effectively with colleagues to enhance content moderation processes.
• Stay informed about company policies concerning content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to offer a wonderful opportunity for Portuguese Speaking Customer Service Representatives, with the chance to work in vibrant Sofia, Bulgaria. This role is ideally suited for individuals who are passionate about delivering high-quality customer service and providing assistance to clients in Portuguese. As a representative, you will engage with customers, helping them navigate their inquiries and enhancing their overall experience.

Key Responsibilities

• Handle customer inquiries related to products and services via phone, email, and chat in Portuguese.
• Provide accurate information on company offerings, policies, and troubleshooting methods.
• Assist customers with account management, order processes, and any issues they may encounter.
• Resolve customer complaints and inquiries promptly to ensure a high level of customer satisfaction.
• Document all interactions and feedback in the CRM system for proper record-keeping.
• Collaborate with internal teams to enhance customer service delivery and address client needs effectively.
• Stay informed about market trends and product updates to offer relevant and helpful solutions.

Requirements

Mercier Consultancy MD is seeking enthusiastic Portuguese Speaking Customer Care Representatives to join our team in vibrant Sofia, Bulgaria! This role offers a fantastic opportunity to engage with your native language while providing exceptional support to our customers. If you have a passion for helping people and want to work in a dynamic environment, we want you to be part of our customer care team!

Key Responsibilities

• Deliver excellent customer service in Portuguese through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, orders, accounts, and general company information.
• Resolve customer complaints efficiently while maintaining a positive experience.
• Document all customer interactions in our CRM system and follow up as needed.
• Collaborate with internal teams to improve the customer experience and service delivery.
• Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a dynamic Portuguese Speaking B2B Solutions Consultant to join our vibrant team in Sofia, Bulgaria! We offer fully paid relocation to assist the right candidate in making this exciting transition. In this role, you will connect with businesses, understand their needs, and deliver customized solutions that drive success. If you have a passion for B2B solutions and exceptional client engagement skills, we want to meet you!

Key Responsibilities

• Engage with business clients to assess their needs and identify opportunities for growth.
• Develop and present tailored B2B solutions that address client challenges and enhance their operations.
• Act as a trusted advisor, providing insights and recommendations on the best practices and product features.
• Collaborate with internal teams to ensure smooth implementation and support of solutions offered to clients.
• Conduct training sessions for clients, empowering them to fully leverage our products and services.
• Stay informed about industry trends and market developments to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives at a reputable Logistics & Courier Company, based in the beautiful setting of Greece. This role is perfect for individuals who are enthusiastic about logistics and dedicated to providing excellent customer support. As a representative, you will assist clients in Portuguese, helping them with inquiries related to shipping, delivery, and logistics solutions.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services, including tracking shipments, delivery times, and account management via phone, email, and chat in Portuguese.
• Provide clear and accurate information about shipping options, pricing, and logistics solutions available.
• Assist customers with resolving any issues related to their shipments, ensuring timely and effective solutions.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams and external partners to improve service delivery and customer satisfaction.
• Stay informed about logistics trends and regulatory changes to provide relevant advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting positions for Portuguese Speaking Customer Support Representatives in Sofia. This role is a great opportunity for individuals who are fluent in Portuguese and are eager to provide excellent customer service. As a key part of our support team, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring their issues are resolved efficiently.

Key Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Handle inquiries related to products and services, providing accurate and helpful information.
• Assist in resolving customer complaints and technical issues promptly and professionally.
• Document customer interactions and maintain thorough records for follow-up.
• Collaborate with other teams to enhance service delivery and improve the customer experience.
• Stay informed about product updates and services to effectively assist customers.

Requirements

Mercier Consultancy MD is on the lookout for enthusiastic and skilled individuals to join our team as Portuguese Speaking Customer Support Representatives in Sofia. This is an exciting opportunity for those who are fluent in Portuguese and have a passion for delivering exceptional customer service. You will be the primary point of contact for our Portuguese-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring accurate and timely responses.
• Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
• Document all interactions with customers and maintain accurate records for future reference.
• Collaborate with internal teams to address customer concerns and improve overall service delivery.
• Stay updated with product knowledge and service changes to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Portuguese Speaking Customer Support Representatives in Sofia. If you are fluent in Portuguese and are passionate about providing exceptional customer service, we invite you to join our dynamic team. In this role, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring a stellar customer experience.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients through phone, email, and live chat.
• Manage and resolve inquiries related to our products and services, ensuring clear communication.
• Address and resolve customer complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records for future reference.
• Collaborate with other departments to enhance the customer experience and streamline processes.
• Stay informed about product changes and updates to provide accurate information to customers.

Requirements