Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Positions in the vibrant city of Sofia, Bulgaria! We are offering paid relocation to those ready to embark on this adventure. This role is perfect for individuals looking to leverage their language skills in a dynamic work environment while enjoying the culture and beauty of Sofia.

Key Responsibilities

• Assist Portuguese-speaking clients with inquiries and support across various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding services, products, and local insights.
• Coordinate and process client requests efficiently, ensuring a high level of customer satisfaction.
• Maintain accurate records of interactions and follow up on client inquiries as necessary.
• Work closely with team members to continuously improve service delivery and customer experience.
• Stay informed about industry trends and company offerings to provide informed support to clients.

Requirements

Founding Marketer

Location: New York City

On-site | Full-time

Compensation: $120K - $200K

Our client is a high-growth fintech firm building the global account layer that powers the modern financial stack. As companies expand internationally, financial operations often become fragmented and fragile; our client provides the infrastructure that turns these operations into a driver for revenue and growth. With significant traction and a mission to build the financial primitives for the world’s largest global platforms, the organization is seeking its first marketing hire to shape and scale its narrative.

Based in New York City, this is a "zero-to-one" role for an execution-obsessed marketer. The successful candidate will work directly with the founders to write the marketing playbook, focusing simultaneously on the U.S. and Latin American markets. This role is responsible for driving revenue through high-impact events, a sharp social presence, and strategic content that speaks directly to CTOs, finance leads, and founders.

Key Responsibilities

Events & Conferences

There are moments in life when a job becomes more than a job.
It becomes a setting. A backdrop. A new atmosphere for your everyday routine.

We are currently looking for Portuguese-speaking professionals who are ready to relocate to Greece and join our client’s team, supporting Dyson customers from a modern office environment.

This is an on-site position in Greece. You must already live in Greece or be willing to relocate. A full relocation package is included.

Please note: You will be employed directly by our client, an international customer experience provider, and assigned to the Dyson project. You will not be directly employed by Dyson.

The Experience

Imagine working for a premium, design-driven technology brand while living in a country known for its light, sea, and welcoming culture.

Your workday takes place in a professional, well-organized office surrounded by international colleagues. After your shift, Greece is yours — whether that means evenings in lively city neighborhoods, weekend island trips, or simply enjoying a slower, sunnier rhythm of life.

This opportunity is about combining a respected global brand with a change of scenery that feels refreshing and meaningful.

Your Role

As a Customer Advisor on the Dyson project, you will support customers who value innovation and quality. Your communication will reflect the premium character of the brand.

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team. This role provides the unique chance to work in Bulgaria, with paid relocation included. You will be responsible for delivering exceptional customer support to our Portuguese-speaking clients, ensuring they receive the assistance they need with our products and services.

Responsibilities

• Assist customers who speak Portuguese through various channels, including phone, email, and chat, addressing their inquiries and providing information on our services.
• Deliver personalized and efficient service, ensuring all client needs are met with professionalism.
• Resolve customer complaints and issues swiftly, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and tracking purposes.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate and comprehensive support.

Requirements

Mercier Consultancy MD is excited to welcome a Portuguese Speaking Fitbit Products Support Specialist to our team in Sofia, Bulgaria. This role is an excellent opportunity for individuals who are passionate about fitness technology and customer service. You will assist Portuguese-speaking customers in navigating their Fitbit products, ensuring they have the best possible experience while achieving their health and wellness goals.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Assist customers with product setup, troubleshooting, and inquiries regarding features and functionalities.
• Provide knowledgeable guidance on health tracking, device synchronization, and app usage.
• Maintain accurate documentation of customer interactions and resolutions in our CRM system.
• Collaborate with technical teams to resolve complex customer issues that require further investigation.
• Stay updated on Fitbit product developments and health tracking trends to enhance customer service.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Portuguese Speaking Content Moderator to work in beautiful Greece! This position includes a fully paid relocation package, allowing you to immerse yourself in the rich culture and history of Greece while ensuring a safe online community for our users. As a Content Moderator, you will be responsible for reviewing and moderating content generated by users, making sure it aligns with our community standards.

Key Responsibilities

• Moderate and assess user-generated content in Portuguese to ensure compliance with established community guidelines.
• Classify content accurately based on moderation policies and standards.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance our moderation strategies.
• Collaborate effectively with team members to develop and refine moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.

Key Responsibilities

• Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
• Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
• Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
• Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
• Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
• Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails and tickets
• Managing troubleshooting processes, handling escalations, and backlog maintenance
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Sports Betting Platform based in Greece. This role is perfect for individuals who are passionate about sports and customer service. As a representative, you will assist customers in navigating the sports betting platform while providing support and information in Portuguese.

Key Responsibilities

• Manage customer inquiries related to sports betting operations, account management, and platform features via phone, email, and chat in Portuguese.
• Provide detailed information on betting options, promotions, and rules of play.
• Assist customers with account registration, deposits, withdrawals, and betting transactions.
• Resolve customer issues and complaints efficiently, ensuring a positive betting experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with other departments to enhance customer satisfaction and streamline service delivery.
• Stay informed about sports events, betting trends, and platform updates to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Real Estate Platform in Greece. This role is perfect for individuals who are passionate about real estate and customer engagement while providing services in Portuguese. As a member of our team, you will assist clients in navigating the real estate market, helping them with inquiries about properties and services.

Key Responsibilities

• Handle customer inquiries related to property listings, real estate services, and transactions via phone, email, and chat in Portuguese.
• Provide detailed information about available properties, pricing, and market trends to clients.
• Assist customers in scheduling viewings and understanding the buying or renting process.
• Resolve customer complaints or issues effectively to ensure a high level of client satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Work closely with real estate agents to facilitate a smooth customer experience.
• Stay informed about the Greek real estate market and regulatory changes to provide relevant assistance to clients.

Requirements