Customer Engagement Manager
At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.
The Customer Engagement Manager is responsible for retaining existing customers, reducing account closures, and strengthening long-term customer relationships. The role involves engaging with customers who are considering leaving, identifying the reasons behind their dissatisfaction, and delivering tailored solutions that meet their needs.
Please note this position is based at our Lawnswood office in North Leeds (LS16 6QY).
Key Responsibilities