Czech Speaking Gaming Support - Paid Relocation to Sofia
Mercier Consultancy MD is excited to announce an opportunity for a Czech Speaking Gaming Support Specialist! In this role, you will provide dedicated support to Czech-speaking gamers while enjoying the vibrant culture and lifestyle of Sofia, Bulgaria, with paid relocation included. Your passion for gaming and customer service will enhance the experience for players seeking help with their favorite games.
Key Responsibilities
- Respond to customer inquiries in Czech, providing exceptional service via email.
- Assist players with gameplay questions, account issues, and any technical difficulties they may encounter.
- Identify common issues and provide effective solutions to improve user satisfaction.
- Keep thorough records of customer interactions and relay feedback for service enhancements.
- Engage with game development teams to share player insights and contribute to product improvements.
- Stay updated on gaming trends and product changes to provide informed assistance.
Requirements