Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who are enthusiastic about customer service and technology, and who want to assist Danish-speaking customers in maximizing their experience with our products. As a key member of our support team, you will be the first point of contact for customers and play a crucial role in their satisfaction.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking users through phone, email, and chat channels.
• Help customers with inquiries regarding product features, functionalities, and troubleshooting.
• Guide customers through setup processes and resolutions for any product-related issues.
• Document customer interactions thoroughly in our CRM system to ensure accurate records.
• Collaborate with the technical support team for advanced troubleshooting and issue resolution.
• Stay informed about product updates and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for a Danish Speaking Fitbit Specialist in Sofia, Bulgaria! If you're passionate about health and wellness technology and are fluent in Danish, this role is perfect for you. As a Fitbit Specialist, you will be the key point of contact for Danish-speaking clients, helping them maximize their experience with Fitbit products and services.

Key Responsibilities

• Provide expert support and advice to customers regarding Fitbit products, including technical assistance and troubleshooting.
• Engage with Danish-speaking clients through various communication channels to address inquiries and resolve issues.
• Educate customers on the features and benefits of Fitbit devices, promoting user engagement and satisfaction.
• Document customer interactions and feedback within our CRM system to ensure a seamless customer experience.
• Collaborate with cross-functional teams to improve service delivery and enhance customer satisfaction.
• Stay current on the latest Fitbit products, industry trends, and customer needs to provide informed support.

Requirements

Mercier Consultancy MD is seeking a dedicated and skilled Dutch Speaking Technical Online Support Specialist to join our team in Sofia, Bulgaria. In this role, you will have the opportunity to engage with our Dutch-speaking clientele, providing them with the technical support and guidance required to navigate our services and products effectively.

Key Responsibilities

• Deliver exceptional technical support to Dutch-speaking customers through online channels.
• Identify, troubleshoot, and resolve a variety of technical issues reported by clients.
• Provide clear and concise instructions to customers, helping them understand the resolution process.
• Maintain accurate records of customer interactions and technical support queries.
• Work closely with technical teams to escalate complex issues and ensure prompt resolutions.
• Keep up-to-date with product updates, service changes, and industry trends to provide informed assistance.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Icelandic Solutions Specialist, complete with fully paid relocation to Bulgaria! In this pivotal role, you will utilize your language skills and industry expertise to help clients navigate their challenges and implement innovative solutions tailored to their specific needs. As a key member of our team, you will play an essential role in driving client success.

Key Responsibilities

• Engage with Icelandic-speaking clients to assess their needs and deliver tailored solutions.
• Provide expert advice and recommendations to optimize client satisfaction and enhance business operations.
• Conduct training sessions and workshops to educate clients on product features and best practices.
• Collaborate with cross-functional teams to ensure efficient implementation and support of solutions.
• Maintain up-to-date knowledge of industry trends and advancements to provide informed insights.
• Document and track client interactions to monitor satisfaction and identify opportunities for improvement.

Requirements

Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Exciting Opportunity: Project Engineer at ALUMIL!

ALUMIL, a pioneering leader in the manufacturing of architectural aluminum systems, is on the lookout for a skilled Project Engineer to become a vital part of our dynamic team. This role will provide a unique opportunity to collaborate with a variety of departments while ensuring the successful execution of cutting-edge projects that align with our commitment to high-quality standards and innovation.

About the Role

As a Project Engineer within our International Projects Department, you will serve as a key technical advisor on global initiatives, using advanced calculation software and AutoCAD to support our customers and subsidiaries. Your expertise will contribute significantly to our project's success, ensuring that architectural designs meet durability and aesthetic standards.

Key Responsibilities:

Mercier Consultancy MD is seeking a Dutch/Flemish Speaking Customer Support Agent to join our dynamic team, with fully paid relocation to Greece! This exciting opportunity allows you to immerse yourself in a vibrant culture while supporting our Dutch-speaking clients in the iGaming sector. You will play a vital role in ensuring that our customers receive the best service possible.

Key Responsibilities

• Provide outstanding customer support to Dutch/Flemish-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to account issues, game assistance, promotional offers, and technical support.
• Handle and resolve customer complaints effectively, ensuring high satisfaction levels.
• Keep detailed records of customer interactions and update the CRM system as needed.
• Work closely with other teams to escalate and resolve complex issues.
• Remain knowledgeable about current gaming regulations, industry trends, and company offerings.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service and Technical Support Advisor based in Greece. This role is perfect for individuals passionate about customer service and technology who thrive on helping others. As a part of our dedicated team, you will provide support to Dutch-speaking customers, assisting them with inquiries and technical issues related to our products and services.

Key Responsibilities

• Provide exceptional customer service support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve customer technical issues and inquiries promptly and efficiently.
• Guide customers through troubleshooting processes and enhance their understanding of products and services.
• Document all customer interactions accurately in the CRM system to ensure seamless follow-up and support.
• Collaborate with technical teams to address complex issues and improve overall service delivery.
• Stay updated on product knowledge, industry trends, and technical developments to provide informed assistance.

Requirements