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Lead Product Manager, New Customer Experience

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $750M in bookings. We're expanding beyond lawn care to become the one-stop shop for home services: three brands (LawnStarter, Lawn Love, Home Gnome), one shared platform.

About Product at LawnStarter

Our BHAG: 1+ job per household, every year. Getting there means winning on four fronts at once: more customers, more Pros, excellent service for both sides, and an AI-run company that moves faster than its size should allow.

About the First Service Experience at LawnStarter

Every new customer meets us the same way. They land on our home page or marketing site, then move through a signup and booking flow where they get a quote, pick a service and a schedule, and pay. That flow runs across all three brands and brings in most of the company's new customers.

We built it many years ago. It's too long, and we lose customers at too many steps. So the real question isn't how to remove a step. It's whether the experience designed still makes sense at all, or whether it should be rethought entirely as an AI-native, agentic experience.

The Role

Job Skills

View the job post & apply

Lead Product Manager, AI Agents

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $750M in bookings. We're expanding beyond lawn care to become the one-stop shop for home services: three brands (LawnStarter, Lawn Love, Home Gnome), one shared platform.

About Product at LawnStarter

Our BHAG: 1+ job per household, every year. Getting there means winning on four fronts at once: more customers, more Pros, excellent service for both sides, and an AI-run company that moves faster than its size should allow.

About AI Agents at LawnStarter

Our mission: power every AI experience. For homeowners and for Pros (the lawn care providers on our marketplace), conversational AI can do far more than answer questions. It can skip a service, reschedule a visit, or book a new one mid-conversation, even when the customer's own AI agent is the one talking. And it doesn't have to live only in a chat window: we're bringing agentic experiences into the workflows homeowners and Pros already use, so the product does the work for them wherever they are. You'll decide what that looks like for both sides, then ship it.

The Role

Job Skills

View the job post & apply

Reservations & Groups Manager | Monarto Safari Resort

posted by: spj_bot

Image removed.

About Us

With spacious and thoughtfully designed rooms and suites, and recent expansion of 20 luxurious tents and a private lodge, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. 

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Job Skills

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Reservations Manager

posted by: spj_bot

We are currently recruiting for a Reservations Manager on behalf of our client, a luxury hospitality group. The role is based in Paphos, Cyprus.

The Reservations Manager is responsible for the efficient daily operation of the Reservations Department, ensuring the highest standards of guest service, accuracy, and revenue optimization. Working closely with the Group Head of Reservations, the Reservations Manager oversees reservations activities, supports team performance, monitors booking processes, and ensures that all reservations are handled professionally in line with the standards of a 5-star luxury hotel.

The role requires strong operational leadership, excellent attention to detail, commercial awareness, and the ability to deliver exceptional service experiences while maximizing room revenue and occupancy opportunities.

Key Responsibilities

Job Skills

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Group Revenue Manager

posted by: spj_bot

We are currently recruiting for a Group Revenue Manager on behalf of our client, a luxury hospitality group. The role is based in Paphos, Cyprus.

The Group Revenue Manager is responsible for developing, implementing, and overseeing revenue management strategies across all the properties of the Group, maximizing revenue, profitability, and market share for each hotel and for the Group as a whole. The position requires a strong commercial mindset, analytical expertise, and an in-depth understanding of market dynamics, customer behavior, and distribution channels.

Key Responsibilities

Job Skills

manage relationships pricing strategy business administration hospitality property management market segmentation inventory distribution sales operator microsoft excel ul revenue manager continuous training communication management reservations market trend benchmarking brand positioning managers translate revenue forecasts analytical manager forecasting key performance indicator problem solve presentation management process revenue management finance hospitality management booking engine collaborate performance report business strategy professional development market share business intelligence scheme management system booking managing revenue demand forecasting market analysis budgets economics corrective action e power bi business intelligence tool pricing market business development manage front office
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Italian-speaking Customer Specialist in Sofia, Bulgaria

posted by: spj_bot

Love helping people and looking for a fresh start abroad? Your next career opportunity could be waiting in Sofia!

We're looking for Italian-speaking professionals to join an international team in Bulgaria, supporting customers of a well-known global car rental brand.

Whether you're starting your career or looking for a new challenge, this is a great opportunity to gain international experience, develop valuable skills and enjoy life in one of Europe's most affordable capitals.

What you'll do

  • Assist Italian-speaking customers via phone and email.
  • Help with car rental reservations, booking changes and cancellations.
  • Provide information and solutions tailored to customers' travel needs.
  • Deliver friendly, professional service and ensure a positive customer experience.

Requirements

  • Fluent Italian (C1 or higher) and good English skills.
  • Strong communication and problem-solving abilities.
  • A positive attitude and customer-focused mindset.
  • Willingness to relocate to Sofia, Bulgaria.
  • No previous experience required – full training is provided!

Benefits

Job Skills

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Frontdesk Receptionist-Coworker

posted by: spj_bot

Who we are (Company introduction)

Coworker is a dynamic and rapidly growing coworking space provider committed to fostering collaborative communities for startups and professionals under Robusta Technology Group. We are seeking a friendly and customer-oriented individual to join our team as a Frontdesk Receptionist.

Position Overview

Be the face of Coworker, RTG’s coworking space, delivering a great customer experience and smooth daily operations that drive sales, occupancy, and revenue.

Outcomes & Scorecard

  • Success in this role is measured by:
  • Customer response time within 1 hour during working hours
  • 100% booking accuracy with no double bookings
  • 100% meeting room readiness before scheduled meetings
  • Accurate and timely Virtual Office contract and renewal processing
  • Maintenance issues reported immediately and followed up until resolved
  • Timely coordination on invoices and customer payments
  • 100% submission of daily and monthly reports on time
  • Strong attendance, professionalism, ownership, and customer service
  • Contribution toward membership, meeting room, and workspace sales, occupancy, and revenue targets

Core Responsibilities (Prioritized & Outcome-Oriented)

Job Skills

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Reservations Administrator | Red Cat Adventures

posted by: spj_bot

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Red Cat Adventures and Whitsundays Jet Ski Tours are our innovative, fast paced and fun adventure tourism business that is passionate about the experiences we offer.  We are involved in a number of environmental and educational projects in the stunning Whitsundays, that showcase our local marine environment.

About Journey Beyond

Job Skills

View the job post & apply

Lead Product Manager, AI Agents

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $750M in bookings. We're expanding beyond lawn care to become the one-stop shop for home services: three brands (LawnStarter, Lawn Love, Home Gnome), one shared platform.

About Product at LawnStarter

Our BHAG: 1+ job per household, every year. Getting there means winning on four fronts at once: more customers, more Pros, excellent service for both sides, and an AI-run company that moves faster than its size should allow.

About AI Agents at LawnStarter

Our mission: power every AI experience. For homeowners and for Pros (the lawn care providers on our marketplace), conversational AI can do far more than answer questions. It can skip a service, reschedule a visit, or book a new one mid-conversation, even when the customer's own AI agent is the one talking. And it doesn't have to live only in a chat window: we're bringing agentic experiences into the workflows homeowners and Pros already use, so the product does the work for them wherever they are. You'll decide what that looks like for both sides, then ship it.

The Role

Job Skills

View the job post & apply

Lead Product Manager, New Customer Experience

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $750M in bookings. We're expanding beyond lawn care to become the one-stop shop for home services: three brands (LawnStarter, Lawn Love, Home Gnome), one shared platform.

About Product at LawnStarter

Our BHAG: 1+ job per household, every year. Getting there means winning on four fronts at once: more customers, more Pros, excellent service for both sides, and an AI-run company that moves faster than its size should allow.

About the First Service Experience at LawnStarter

Every new customer meets us the same way. They land on our home page or marketing site, then move through a signup and booking flow where they get a quote, pick a service and a schedule, and pay. That flow runs across all three brands and brings in most of the company's new customers.

We built it many years ago. It's too long, and we lose customers at too many steps. So the real question isn't how to remove a step. It's whether the experience designed still makes sense at all, or whether it should be rethought entirely as an AI-native, agentic experience.

The Role

Job Skills

View the job post & apply
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