Mercier Consultancy MD is excited to offer Swedish Speaking jobs in Greece with a fully paid relocation package! This incredible opportunity allows you to immerse yourself in a new culture while utilizing your Swedish language skills in a rewarding work environment. Join our diverse team and contribute to providing outstanding customer support and service in various sectors, tailored to Swedish-speaking clients.

Key Responsibilities

• Engage with Swedish-speaking customers via phone, email, and chat to address inquiries and provide solutions.
• Deliver high-quality customer service by understanding customer needs and guiding them through our services.
• Document customer interactions accurately and precisely in our CRM system.
• Resolve issues and complaints in a professional and empathetic manner while ensuring customer satisfaction.
• Collaborate with team members and other departments to continually enhance the customer experience.
• Stay updated on product offerings, changes, and promotional activities to offer customers the best information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives with our client in the entertainment streaming industry. This role is ideal for individuals who are passionate about streaming media and dedicated to providing top-notch customer support. As a representative, you will assist customers in Swedish, helping them navigate their streaming services and ensuring an enjoyable entertainment experience.

Key Responsibilities

• Manage customer inquiries regarding streaming services, subscription plans, and content availability via phone, email, and live chat in Swedish.
• Assist customers with account management, troubleshooting issues, and providing guidance on how to use the platform effectively.
• Resolve complaints and inquiries promptly and professionally, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with the technical support and content teams to ensure seamless service delivery.
• Stay informed about the latest updates in entertainment content and streaming technology to assist customers effectively.

Requirements

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

Mercier Consultancy MD is offering an exciting opportunity for Swedish-speaking individuals seeking to work in Greece. If you're looking for a career change or adventure, our company provides a fully paid relocation package, allowing you to immerse yourself in a new culture while putting your language skills to use. Join our dynamic team and contribute your expertise in a supportive and collaborative environment.

Key Responsibilities

• Provide customer support in Swedish via various channels, including phone, email, and chat.
• Assist customers with inquiries about products, services, and orders, ensuring a high level of satisfaction.
• Document interactions accurately in our CRM system for quality assurance and reporting.
• Address and resolve customer complaints in a professional manner, providing effective solutions.
• Engage with internal teams to streamline processes and improve the customer experience.
• Stay informed about product offerings, updates, and promotions to deliver accurate information to clients.

Requirements

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Swedish Customer Service Agent at a leading fashion website. This role provides the unique chance to work in beautiful Greece while assisting Swedish-speaking customers in navigating their online shopping experience.

Responsibilities

• Provide outstanding support to Swedish-speaking customers via phone, email, and chat regarding their inquiries about fashion products and services.
• Assist customers with order placements, returns, and exchanges while ensuring a smooth shopping experience.
• Troubleshoot and resolve customer complaints in a professional and timely manner.
• Document all customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to improve service processes and enhance overall customer satisfaction.
• Stay updated on fashion trends, product offerings, and promotions to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is looking for a dedicated Swedish Customer Support Advisor specializing in Delivery Services for a remote position based in Greece. This role offers you the chance to assist our Swedish-speaking clients, helping them navigate our delivery options while providing top-tier customer support in a flexible, remote work environment.

Key Responsibilities

• Provide exceptional customer service to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to delivery services, including order tracking, shipping options, and service policies.
• Handle and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system for effective record-keeping and future reference.
• Work collaboratively with logistics and operational teams to address customer concerns and improve service efficiency.
• Stay updated on the latest company offerings, shipments, and delivery processes to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Swedish Customer Advisor, allowing you to work from anywhere in Greece! This role is perfect for individuals who are passionate about customer service and want to provide support to our Swedish-speaking clients from the comfort of their homes. Join our diverse team and help us deliver outstanding service!

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat communications.
• Assist customers with inquiries related to products and services, ensuring their needs are met.
• Troubleshoot and resolve issues efficiently, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure proper follow-up and record-keeping.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay informed about company products and market trends to provide knowledgeable assistance.

Requirements