About Excelya

Excelya is a fast-growing European CRO driven by the ambition to deliver the most engaging employee experience while becoming a leading player in clinical research. With more than 1,000 employees across 28 countries, we continue to expand and strengthen our organisation.

As part of this growth, we are looking for a Business Manager to contribute to the development of one of our strategic Business Units dedicated to Clinical Research and Life Sciences activities.

Your Mission

As a Business Manager, you will play a key role in the commercial development, consultant management, and client relationship management of your business perimeter, while contributing actively to Excelya’s growth strategy.

Your responsibilities will include:

Business Development & Client Management

• Identify and develop new business opportunities through active prospecting and networking activities
• Conduct client meetings, qualify needs, promote Excelya’s expertise and manage commercial negotiations
• Build long-term partnerships with clients and ensure a high level of satisfaction
• Participate in business reviews and strategic meetings with key stakeholders
• Promote Excelya’s expertise across Clinical Operations, Biometrics, Pharmacovigilance, Regulatory Affairs, Medical Writing and Medical Affairs activities

We are seeking a results-driven Client Growth Manager to own and grow revenue across assigned industries and client portfolios. This role combines responsibilities traditionally handled by Sales and Account Management into one unified position, with full accountability for new business acquisition, account expansion, renewals, and client relationship management.

The Client Growth Manager will act as the commercial owner for a designated industry vertical or geographic market, driving sustainable and profitable growth while building long-term strategic partnerships with clients.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

About us 

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.  

About the role

As Inbound Customer Service Executive, you will be part of the team who is the first point of contact for our customers. You will be responsible for engaging with our customers, providing a high level of customer service, managing customers queries and promoting the benefits of our online account management portal.

In addition to fuel cards, we offer a wide range of fleet products to discuss and cross sell to customers.

Please note this role is based at our North Leeds office - LS16 6QY.

Responsibilities:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: