Join Mercier Consultancy MD for an exciting opportunity to work in Greece with a fully paid relocation package! We are looking for motivated individuals who speak Slovenian to become part of our team. This role invites you to experience the rich culture of Greece while applying your skills in a vibrant and supportive work environment.

Key Responsibilities

• Provide comprehensive support and assistance in Slovenian through various communication channels, including phone, email, and chat.
• Assist clients with inquiries related to services, products, and account management.
• Document and track customer interactions and resolutions in our CRM system for quality and compliance purposes.
• Address and resolve customer complaints and issues in a timely and professional manner.
• Collaborate with team members and departments to improve customer experience and streamline workflows.
• Stay informed about product offerings and company updates to provide customers with accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Slovak speakers looking to work in Greece! We offer fully paid relocation packages, allowing you to embark on a rewarding career in a vibrant location. In these roles, you will utilize your Slovak language skills while supporting our clients and ensuring they receive the highest level of service.

Key Responsibilities

• Provide exceptional customer support to Slovak-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up.
• Effectively resolve customer issues and complaints, ensuring satisfaction and loyalty.
• Collaborate with various internal teams to enhance processes and customer experience.
• Stay informed about product offerings and company initiatives to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking professionals looking to work in Greece! We offer a fully paid relocation package to help you make the move smoothly. In this role, you will engage with Czech-speaking clients, providing outstanding customer support and making their experience exceptional while living in a vibrant environment.

Key Responsibilities

• Provide high-quality customer service in Czech via various channels, including phone, email, and chat.
• Assist clients with inquiries regarding products, services, and account management.
• Document and maintain accurate records of all customer interactions within our CRM system.
• Troubleshoot and resolve customer issues, ensuring a high level of satisfaction.
• Work collaboratively with other teams to escalate and address complex customer concerns.
• Stay updated on product offerings, company policies, and industry trends to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for Croatian-speaking professionals looking to work in Greece! We provide a fully paid relocation package to ensure your transition is smooth and comfortable. In this role, you will be an integral part of our team, delivering exceptional service and support to our Croatian-speaking clients. Join us in one of the most beautiful countries in Europe while advancing your career.

Key Responsibilities

• Provide high-quality customer support in Croatian through various communication channels, including phone, email, and live chat.
• Assist clients with inquiries related to products, services, and account management.
• Efficiently process requests and document customer interactions in our CRM system.
• Resolve customer issues and complaints with professionalism and promptness.
• Work collaboratively with internal teams to improve processes and enhance customer satisfaction.
• Stay updated on our product offerings and company policies to provide accurate information to clients.

Requirements

We are looking for a Head of Product Design who will own design strategy across all products and lead the evolution of GoMining’s design language — from vision to execution and measurable product impact.

This role combines strategic leadership, hands-on design expertise, and deep understanding of fintech and Web3 UX.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you'll do:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Sports Betting Platform based in Greece. This role is perfect for individuals who are passionate about sports and customer service. As a representative, you will assist customers in navigating the sports betting platform while providing support and information in Portuguese.

Key Responsibilities

• Manage customer inquiries related to sports betting operations, account management, and platform features via phone, email, and chat in Portuguese.
• Provide detailed information on betting options, promotions, and rules of play.
• Assist customers with account registration, deposits, withdrawals, and betting transactions.
• Resolve customer issues and complaints efficiently, ensuring a positive betting experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with other departments to enhance customer satisfaction and streamline service delivery.
• Stay informed about sports events, betting trends, and platform updates to provide relevant support.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Public Utilities Company in Greece. This role is ideal for individuals who are passionate about making a difference in the community through effective and compassionate customer service. As a representative, you will assist Portuguese-speaking customers with their inquiries regarding public utilities services, ensuring clear communication and support.

Key Responsibilities

• Handle customer inquiries related to public utility services, billing, and account management via phone, email, and chat in Portuguese.
• Provide accurate information about service availability, pricing, and payment options.
• Assist customers with issues related to service interruptions, outages, and general account inquiries.
• Resolve customer complaints efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Work closely with technical and service departments to enhance overall customer experience and service delivery.
• Stay informed about changes in public utility regulations and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives for an Investment Platform based in Greece. This role is ideal for individuals with a passion for finance and investments, who also thrive in a customer-focused environment. As a member of our customer service team, you will assist clients in navigating their investment inquiries while providing exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to investment products, services, and account management via phone, email, and chat in Portuguese.
• Provide detailed information on investment options, performance reports, and platform functionality.
• Assist clients with account setup, transaction processing, and any associated queries.
• Resolve customer complaints and issues promptly, ensuring a high level of client satisfaction.
• Document all client interactions accurately in the CRM system for effective follow-up.
• Collaborate with the investment team to address client-specific needs and concerns.
• Stay informed about market trends and investment strategies to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an Energy Company based in Greece. This role is perfect for individuals who are passionate about providing exceptional customer support in the energy sector. As a representative, you will assist customers in navigating their inquiries and concerns, all while effectively communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to energy services, products, and billing via phone, email, and chat in Portuguese.
• Provide detailed information on energy plans, pricing, and usage options to customers.
• Assist customers with account management, service subscriptions, and payment inquiries.
• Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.
• Document all interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about the latest developments in the energy sector to offer relevant support to customers.

Requirements