Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a Security Control Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a Security Control Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

The Veterans Health Administration (VHA) is executing a comprehensive enterprise-wide reorganization aligned with the Secretary’s memorandum and the “Veteran First” focused approach. This effort includes structural realignment, workforce and Full-Time Equivalent (FTE) assessment, governance redesign, performance management modernization, and implementation planning.

The VHA reorganization will turn strategic intent into operational reality by establishing a unified, future‑ready structure that improves coordination, accountability, and performance across the organization. Through three structured sprints, the implementation will align people, processes, and systems, operationalize the new organizational design, and ensure seamless integration of key functions. Using a phased framework—Plan, Pre‑Assess, Assess, Implement, and Evaluate—workstreams will follow a consistent, coordinated approach that drives measurable progress toward Initial and Full Operating Capability.

This potential work will be a hybrid work schedule with work being done at the VHA Central Office and remotely.

Gritter Francona is looking for a Finance SME to support this potential project.

Duties include but are not limited to:

Before you apply, please read the following questions and ask yourself if they are describing you:

• Are you an experienced trainer, skilled in the high-art of dynamic, persuasive, and educational message delivery?
• Can you hold a classroom full of eager learners with your intelligently entertaining public speaking skills and acute active listening powers?
• Do you possess excellent PowerPoint skills and message design abilities, and are laser-focused on attention to details and subtle language nuance?
• Do you own the natural confidence to tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems and processes?
• Are you able to quickly pivot between messaging as changes happen in a fast-paced week to week dynamic?
• Do you excel at handling large virtual audiences and ensuring that learners stay engaged and have meaningful learning moments from your training methods?
  
  

If you think these questions describe you, and you are passionate about training and learning, and are intelligently entertaining, enlightening, and motivating, then we need you on our team!

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

The Application Support Specialist is responsible for maintaining, troubleshooting, and supporting business applications to ensure optimal performance and user satisfaction. This role serves as a key liaison between our users, IT team, and software vendors to resolve technical issues and improve system functionality.

About SARA Plus

SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively.  It is used to track inventory, place orders and provide analytical data.  It provides a single interface that is streamlined to manage all customer orders. 

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.