Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

At Sailaway, we’re passionate about sharing the beauty and wonder of the Great Barrier Reef. Our mission is to provide guests with an unforgettable experience through expert reef interpretation and sustainable sailing adventures.

Our team brings together passionate experts who deliver engaging and informative presentations, helping guests appreciate the fragile marine environment and the incredible life beneath the surface. Complementing this knowledge are skilled professionals who ensure safety and comfort while delivering the thrill of pure sailing aboard state-of-the-art catamarans.

Based in Port Douglas, we offer daily access to spectacular reef sites, including Mackay Coral Cay and the idyllic Low Isles. These locations feature vibrant coral gardens, giant clams, and abundant marine life, making them perfect for snorkellers.

We pride ourselves on exceptional customer service, sustainability, and creating memorable experiences for every guest.

About Journey Beyond

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty.

Responsibilities

• Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat.
• Address inquiries and provide information about our products and services effectively.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Maintain comprehensive records of customer interactions and feedback.
• Collaborate with various teams to enhance customer experience and streamline processes.
• Stay informed on product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for a Dutch Speaking Customer Care professional in our Tourism Section! This role allows you to work in beautiful Greece with fully paid relocation, providing exceptional support to clients in the tourism sector. If you are passionate about travel and love helping others, this position is perfect for you.

Key Responsibilities

• Provide outstanding customer care to Dutch-speaking clients in the tourism industry through various communication channels such as phone, email, and chat.
• Assist clients with inquiries regarding travel packages, bookings, and itinerary changes while delivering accurate information.
• Resolve customer issues effectively and professionally, ensuring a smooth and enjoyable travel experience.
• Document all customer interactions and feedback accurately in our CRM system to improve service quality.
• Collaborate with other departments to address customer needs and provide comprehensive travel solutions.
• Stay informed about the latest tourism trends, destinations, and company offerings to provide the best advice to clients.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

At Sailaway, we’re passionate about sharing the beauty and wonder of the Great Barrier Reef. Our mission is to provide guests with an unforgettable experience through expert reef interpretation and sustainable sailing adventures.

Our team brings together passionate experts who deliver engaging and informative presentations, helping guests appreciate the fragile marine environment and the incredible life beneath the surface. Complementing this knowledge are skilled professionals who ensure safety and comfort while delivering the thrill of pure sailing aboard state-of-the-art catamarans.

Based in Port Douglas, we offer daily access to spectacular reef sites, including Mackay Coral Cay and the idyllic Low Isles. These locations feature vibrant coral gardens, giant clams, and abundant marine life, making them perfect for snorkellers.

We pride ourselves on exceptional customer service, sustainability, and creating memorable experiences for every guest.

About Journey Beyond

There are moments in life when a job becomes more than a job.
It becomes a setting. A backdrop. A new atmosphere for your everyday routine.

We are currently looking for Portuguese-speaking professionals who are ready to relocate to Greece and join our client’s team, supporting customers from a modern office environment.

This is an on-site position in Greece. You must already live in Greece or be willing to relocate. A full relocation package is included.

Please note: You will be employed directly by our client, an international customer experience provider.

The Experience

Imagine working for a premium, design-driven technology brand while living in a country known for its light, sea, and welcoming culture.

Your workday takes place in a professional, well-organized office surrounded by international colleagues. After your shift, Greece is yours — whether that means evenings in lively city neighborhoods, weekend island trips, or simply enjoying a slower, sunnier rhythm of life.

This opportunity is about combining a respected global brand with a change of scenery that feels refreshing and meaningful.

Your Role

As a Customer Advisor you will support customers who value innovation and quality. Your communication will reflect the premium character of the brand.

Your daily responsibilities will include:

Mercier Consultancy MD is excited to present an incredible opportunity for a Polish Speaking Customer Service Agent to work in Sofia, Bulgaria, with fully paid relocation provided. In this role, you will be instrumental in delivering exceptional service to our Polish-speaking clients, addressing their needs and ensuring their satisfaction with our products and services.

Responsibilities

• Assist Polish-speaking customers through various channels including phone, email, and chat, resolving inquiries and providing support related to our offerings.
• Deliver detailed information about products, services, and account management to enhance customer experience.
• Handle customer complaints and issues with professionalism, aiming to provide effective resolutions.
• Document customer interactions accurately in our CRM system for quality assurance.
• Collaborate with team members and other departments to ensure smooth service delivery and improve customer satisfaction.
• Stay informed about product updates, promotions, and company policies to provide comprehensive support to clients.

Requirements

Join Mercier Consultancy MD as a Croatian Speaking Service Agent for Booking.com, located in beautiful Greece! This role is perfect for individuals who are passionate about travel and customer service, as you will be handling inquiries and assisting Croatian-speaking customers with their bookings and travel-related concerns.

Responsibilities

• Provide top-notch customer service to Croatian-speaking clients via phone, email, and chat.
• Assist customers with booking modifications, cancellations, and inquiries related to their travel arrangements.
• Resolve issues and complaints efficiently, ensuring a seamless customer experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members and share feedback to enhance service quality.
• Stay informed about company policies, promotions, and travel-related updates to assist customers effectively.

Requirements