Mercier Consultancy MD is excited to announce a fantastic opportunity for Croatian Speaking Customer Service Representatives at an innovative AI & Technology Company, with the chance to live and work in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. As a representative, you will assist clients in Croatian, addressing their inquiries related to AI products and services.

Key Responsibilities

• Handle customer inquiries regarding AI and technology solutions, account management, and user assistance via phone, email, and chat in Croatian.
• Provide detailed information about technology products, features, and applications to enhance customer understanding.
• Assist customers with troubleshooting technical issues and ensure timely resolutions.
• Resolve customer complaints and issues effectively to maintain high satisfaction levels.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and user experience.
• Stay informed about the latest trends in AI and technology to provide up-to-date support and guidance.

Requirements

About us:
Forecode S.A. is a software design and implementation company, with a wide portfolio of products & services, facilitating digital transformation needs in both b2c & b2b sectors. We build reference applications, aiming for high ROI across the operations and management teams. We thrive to change the perception of how digital tools should look and function, especially in heavily regulated industries, with beefy operational processes. Our vision is to engage the b2b user base with their daily work, while raising the digital expectation bar for the management. And have fun while doing it!

Forecode is actively expanding the team and looking for highly resourceful devs and out-of-the-box thinkers, with experience in full-stack web app development, effective deployment and efficient maintenance, in both server and client sides.

Forecode is part of Navarino group, an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Singapore and UAE. We develop technology solutions for the shipping industry and are a leader in our sector.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives at a cutting-edge AI & Technology Company, located in beautiful Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will assist clients in Danish, helping them navigate the company’s innovative AI solutions and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding AI products, technology solutions, and technical support via phone, email, and chat in Danish.
• Provide clear and accurate information about product features, benefits, and troubleshooting procedures.
• Assist customers with account management, software installations, and any technical issues they may encounter.
• Resolve customer complaints effectively, ensuring high satisfaction levels and fostering positive relationships.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay updated on the latest advancements in AI and technology to provide comprehensive support.

Requirements

Azure Microsoft Full Stack Manager

Azumo, a leading software development firm, is seeking a highly motivated **Azure Microsoft Manager** to join our technical leadership team. We specialize in delivering cutting-edge technology solutions, helping organizations build resilient and modern infrastructures powered by the Microsoft ecosystem.

As part of our team, you will collaborate with engineers, developers, and security experts across SaaS, cloud, and big data environments. You will oversee the design and maintenance of solutions that ensure the availability and scalability of our services, translating business requirements into a robust, production-ready infrastructure.

At Azumo, you will thrive if you enjoy the full infrastructure lifecycle—from ideation and architectural design to deployment, security hardening, and the optimization of cloud-based solutions.

Planar Systems is seeking a dynamic and proactive Business Development (BD) Manager who has AV/IT industry experience and strong connections with Consultants and Architects. The BD Manager will showcase Planar’s cutting-edge visual display technology solutions to the design community and increase the company’s market share and revenue from projects that involve professional AV consultants and architects.

The BD Manager will report to the General Manager - CAD Group and work closely with senior-level customers and internal teams to understand the needs and preferences of AV consultants. The BD Manager will also develop and implement a strategic plan to generate more sales from projects designed by AV consultants, aligning with Planar’s overall vision and goals. The BD Manager will also identify new growth opportunities related to Planar’s product portfolio.

Responsibilities:

Planning and Execution

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives at a leading AI & Technology company, with the opportunity to work in beautiful Greece! This position is perfect for individuals passionate about technology and customer support. You will assist Polish-speaking clients in navigating our innovative technology solutions while ensuring an exceptional customer experience.

Key Responsibilities

• Respond to customer inquiries related to AI & technology products and services via phone, email, and live chat in Polish.
• Provide assistance with product usage, troubleshooting, and technical inquiries.
• Educate customers about software features, updates, and industry best practices.
• Document all interactions with customers accurately in our CRM system.
• Work closely with technical teams to resolve complex issues and provide comprehensive solutions.
• Stay updated on the latest advancements in AI & technology to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Solutions Consultant fluent in Italian to work in the stunning environment of Greece! We provide fully paid relocation to ensure a hassle-free transition for the ideal candidate. In this engaging role, you will connect with clients, assess their needs, and deliver customized solutions that elevate their business performance. If you are dedicated to client success and passionate about technology, we would love to meet you!

Key Responsibilities

• Engage with clients to understand their specific challenges and business objectives through effective consultations.
• Design and present tailored solutions that align with client needs and drive success.
• Act as a trusted advisor, offering valuable insights and recommendations to enhance client satisfaction.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions that empower clients to maximize the use of our products and services.
• Stay informed about industry trends and emerging technologies to provide relevant and timely advice.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Travel Technology Company based in Greece. This exciting role is perfect for individuals who are passionate about travel and technology and enjoy helping others have memorable experiences. You will assist customers in German, guiding them through inquiries and providing support related to travel technology solutions.

Key Responsibilities

• Respond to customer inquiries regarding travel technology services, bookings, and product features via phone, email, and chat in German.
• Assist customers with account setup, modifications, and troubleshooting issues related to travel bookings.
• Provide information on travel packages, promotions, and system functionalities.
• Resolve customer complaints effectively while ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on travel trends, technology solutions, and company offerings to provide relevant information to customers.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. 

What will you be doing?

We are looking for enthusiastic and creative software engineers to be part of our growing team.

You will be working on both existing and new web-based products, using Vue.js. You will be taking part both in design and implementation, allowing you to influence the technical and design decisions of the team.

Our philosophy is to create innovative solutions, that take advantage of the most up-to-date technological developments while leveraging the open-source ecosystem.

These projects will be part of our company's growing portfolio, which targets the shipping industry.

Join Mercier Consultancy MD as a Swedish Speaking Solutions Consultant and experience the beauty of Greece with fully paid relocation! In this exciting role, you will engage with clients, understand their unique challenges, and deliver tailored technology solutions that help drive their success. If you're a proactive professional with a passion for client satisfaction and innovative solutions, this is your opportunity!

Key Responsibilities

• Engage with clients to uncover their specific needs and business goals through in-depth consultations.
• Develop and present customized solutions that effectively address client challenges and maximize their potential.
• Serve as a trusted advisor, providing insightful recommendations to enhance client satisfaction and business outcomes.
• Collaborate closely with internal teams to ensure successful implementation and support of solutions.
• Lead training sessions for clients, empowering them to utilize our products effectively.
• Stay up-to-date on industry trends and emerging technologies to provide relevant guidance during client interactions.

Requirements