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(German & English) Customer Support Agent (Per Ticket Model, fully remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(fluent German & English) On-Demand Customer Support Consultant (Fully Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(fluent Dutch) Customer Support Consultant (Suriname, global)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via phone calls, chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent Dutch) Customer Support Consultant (Netherlands, remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via phone calls, chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent Dutch) Customer Support Consultant (France, remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via phone calls, chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent Dutch) Customer Support Consultant (Belgium, remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

  • Deliver outstanding customer support via phone calls, chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

Senior Director Systems Operations

posted by: spj_bot

DSI Systems Inc., an authorized AT&T partner and leading provider of sales enablement solutions, is seeking a Senior Director, Systems Operations to lead the strategy, governance, and optimization of the enterprise platforms that power our sales, customer support, and field organizations. This executive-level role is responsible for the performance, scalability, security, and innovation of mission-critical systems, including contact center technologies, CRM and support platforms, and AI-driven enablement tools.

Reporting to the Senior Vice President of National Sales, the Senior Director will define and execute a long-term systems strategy aligned with business growth objectives. This leader will drive cross-functional collaboration, oversee enterprise integrations, strengthen vendor partnerships, and build a high-performing Systems Operations team to ensure technology capabilities continuously advance operational excellence and customer experience.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

system architecture leadership customer experience reliability customer support single sign on information system sales service level agreement cross functional integration ul plan negotiate director systems sale management uptime data integrity continuous improvement cross functional collaboration logistics operational enhance performance enterprise systems operational excellence service level sale enablement enterprise platforms long term systems operations technology management life insurance support operations analytics operations manage vendors innovation communication skills interoperability critical systems training functions adoption system implementation mobility broadband strategy negotiate scalability performance optimization support systems operational efficiency enterprise integration sale operation communication training scale advanced certifications CRM proprietary software manage execute
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Forward Deployed Engineer

posted by: spj_bot

Forward Deployed Engineer

Location: New York or San Francisco (with frequent travel to customer sites)

On-site | Full-time

Our client is a venture-backed, high-growth organization (YC W24) that has raised over $35M to pioneer the development of autonomous "AI employees." Unlike traditional chatbots or copilots, our client builds digital workers capable of performing end-to-end professional roles, such as automated business development, lead research, and objection handling. Currently at $8M+ ARR and scaling rapidly, the organization is seeking a Forward Deployed Engineer (FDE) to serve as the critical bridge between their advanced AI technology and their most strategic enterprise customers.

The Forward Deployed Engineer operates at the intersection of engineering, consulting, and advisory. This individual will partner with Sales, Customer Success, and Product teams to ensure that the platform is seamlessly integrated into customer environments to drive measurable ROI. This is a foundational role within a new function directly overseen by the CEO, requiring a blend of deep technical proficiency and high-level strategic communication. This position is based on-site in New York City and requires frequent travel (up to 50%) to customer sites for discovery, scoping, and onboarding.

Key Responsibilities

Job Skills

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Senior Product Manager

posted by: spj_bot

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Overview

We are seeking a Senior Product Manager – Finance & Lending Systems to lead the strategy, design, and execution of Soar’s financial infrastructure. This role is responsible for the end-to-end product lifecycle of financing, payment, settlement, and reconciliation systems. The successful candidate will work at the intersection of lending, payments, regulatory compliance, and banking integrations within the Saudi market. The position requires strong expertise in regulated financial environments and the ability to translate complex financial and regulatory requirements into scalable product solutions.

Key Responsibilities

1. Product Strategy & Ownership

• Define and own the roadmap for financing and financial transaction systems.

• Align product initiatives with regulatory requirements and operational objectives.

Job Skills

regulatory compliance system architecture testing strategies risk financial customer experience reliability risk management bank cross functional system design operate product lifecycle regulatory requirement scalable product manager resiliency mitigation operations risk suspicious activity service provider risk control management strategy design accounting principles financial datum amortization schedule translate operational financing banks high availability high analytical financial transaction finance product management payment service provider product strategy arabic language reconciliation collaborate multi purpose banking workflows real estate settlement financial calculation product design literacy innovative exception handling scalability API transaction systems authorization operational efficiency infrastructure embedded product engineering real estate finance regulated financial investment system support user experience e coordinate user story audits structured settlement financing structures financial system integrations refund
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National Account Manager Neighborhood Direct Sales - Business NDSb

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Business (NDSb) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring consistent communication, strategic alignment, and effective execution of initiatives that drive business sales performance within the channel. The National Account Manager plays a key role in maximizing engagement, strengthening account relationships, and ensuring field readiness across business-focused dealer teams.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer stakeholders to execute channel initiatives, identify operational improvement opportunities, and provide structured field support. The ideal candidate combines strong relationship management skills with analytical capability, field engagement experience, and the ability to translate sales trends and program data into actionable strategies that drive measurable business growth. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Job Skills

View the job post & apply
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