business design

Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus

posted by: spj_bot

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions.

The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes.

Job Skills

user center design service transformation business analysis user requirements cross functional products platforms information system managing ul requirement prioritization document requirements user strategic thinking communication product requirement system engineering journey mapping efficient operational blueprinting decision processes continuous improvement operational translate analytical problem solve requirements user managing product long term support product customer journey mapping service design collaborate arm workflows innovation cross functional teams innovative translating service designer document processes outsourcing digital products backlogs business design service design information workflow user experience prioritize presentation agile methodology user journeys manage
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Service Design Manager - On-site Abu Dhabi - Octopus by RTG (5 months contract)

posted by: spj_bot

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an experienced and strategic Service Design Manager to join our Experience Design team. In this leadership role, you will drive the design and transformation of end-to-end services that seamlessly connect digital, physical, and human touchpoints. You will lead service design initiatives, mentor team members, and partner with clients and stakeholders to deliver innovative, customer-centric solutions that create measurable business impact.

Job Skills

leadership customer experience brand ul business process scalable storytelling touchpoints communication designers designers design thinking customer journeys maps manage service design strategy bridge business acumen operational consultants continuous improvement experience design business transformation manager service designers process design quantitative research system think service design arabic language collaborate telecommunications centered design innovation stakeholder management prototyping figma interaction design design interaction service sector innovative empathy translating researchers ux service innovation financial service capability development validate customer insight managing teams customer journey blueprints operating presentation transformation business design service concepts offshoring track
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