Mercier Consultancy MD is excited to announce an opening for an Online Safety Specialist fluent in Polish and English, with the added benefit of paid relocation to Sofia, Bulgaria! In this pivotal position, you will be integral in maintaining a secure online environment for our users by monitoring and managing online content, addressing safety issues, and upholding community standards.

Key Responsibilities

• Monitor user-generated content and online interactions to identify potential violations of safety protocols and community guidelines.
• Conduct in-depth investigations into reported safety incidents, analyzing data and evidence to determine the most effective responses.
• Collaborate with various teams across the organization to develop and refine safety policies that promote digital trust.
• Prepare detailed reports on safety incidents and trends to inform stakeholders and guide improvements in safety processes.
• Stay informed about emerging digital threats and best practices in online safety to proactively enhance our protocols.
• Educate users about online safety practices and procedures to raise awareness and encourage safe behavior.

Requirements

We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

Mercier Consultancy MD is looking for a Polish Speaking Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this crucial role, you will help create and maintain a safe online environment for our users. Your expertise will be vital in monitoring content, managing safety concerns, and ensuring adherence to our community guidelines.

Key Responsibilities

• Oversee user-generated content and online interactions to detect and respond to violations of safety protocols.
• Conduct thorough investigations into reported safety incidents, applying critical thinking to assess evidence and recommend effective solutions.
• Collaborate with various teams to improve and develop policies that promote digital safety and trust.
• Generate detailed reports about safety incidents and trends to support informed decision-making within the organization.
• Stay informed of the latest digital safety developments and implement best practices to enhance our protocols.
• Communicate effectively with users to educate them on safety practices and raise awareness of potential risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist proficient in both Polish and English. In this important position, you will play a key role in fostering a secure and respectful online environment for our users by actively monitoring content, addressing safety concerns, and enforcing safety policies.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate any breaches of community guidelines.
• Conduct detailed investigations into reported safety incidents, using analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with diverse teams to formulate and enhance safety policies that support digital trust.
• Create comprehensive reports on safety incidents and patterns to guide management in decision-making.
• Stay informed on the latest trends and challenges related to digital safety to keep our protocols up-to-date.
• Communicate with users to provide education on best safety practices and promote awareness of digital threats.

Requirements

Mercier Consultancy MD is on the lookout for a proficient Digital Trust and Safety Specialist who is fluent in both Danish and English. In this essential role, you will be instrumental in safeguarding our online platforms by ensuring a respectful and secure environment for all users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing robust measures to maintain digital integrity.

Key Responsibilities

• Continuously monitor user interactions and content across our platforms to detect and mitigate any potential violations of community standards.
• Conduct comprehensive investigations into reported safety incidents, using critical thinking to analyze evidence and determine appropriate resolutions.
• Work closely with various teams to develop and refine policies that foster a culture of digital trust and safety.
• Produce and deliver detailed reports regarding safety incidents and analyses to inform strategic decisions.
• Keep abreast of the latest trends and developments in digital safety to proactively enhance the effectiveness of our safety protocols.
• Interact with users to educate them on safety practices and promote awareness of digital safety issues.

Requirements

Mercier Consultancy MD is seeking an enthusiastic and detail-oriented Digital Trust and Safety Analyst who is fluent in both Danish and English. In this crucial role, you will support our mission of creating safe and trustworthy online environments for users. Your expertise will help monitor, investigate, and ensure our platforms adhere to the highest safety standards.

Key Responsibilities

• Monitor user interactions and content for compliance with community safety guidelines and policies.
• Conduct comprehensive investigations into reported safety concerns, utilizing data analysis to determine appropriate actions.
• Collaborate with cross-functional teams to develop and refine policies that enhance online security.
• Generate detailed reports and insights based on investigations and safety data to guide stakeholders.
• Stay informed about the latest trends in digital safety and emerging threats to proactively mitigate risks.
• Educate users and stakeholders on best practices concerning digital safety and security.

Requirements

Mercier Consultancy MD is seeking a skilled Digital Trust and Safety Specialist fluent in both Czech and English. In this vital role, you will be responsible for ensuring the safety and integrity of our online platforms. You will help protect users from malpractices and maintain a trustworthy environment by monitoring content, handling incidents, and implementing safety measures.

Key Responsibilities

• Monitor user interactions and content on our platforms to identify and address potential violations of community standards.
• Conduct thorough investigations into reported issues, analyzing evidence and determining appropriate actions.
• Collaborate with cross-functional teams to develop policies and practices that enhance digital trust and safety.
• Prepare and present detailed reports on safety incidents and insights to leadership teams for strategic decision-making.
• Stay updated on digital safety trends, threats, and best practices to proactively enhance security measures.
• Engage with users to inform them about safety protocols and promote community awareness regarding digital safety.

Requirements

Join Mercier Consultancy MD as a Danish Speaking Digital Trust and Safety Analyst in Sofia! We are excited to offer a role that not only enhances our team but also comes with fully paid relocation to the vibrant city of Sofia. In this position, you will play a vital role in safeguarding our digital platforms, ensuring a secure environment for all users.

Key Responsibilities

• Monitor and assess user-generated content across our platforms to identify violations of safety policies.
• Thoroughly investigate reported incidents, leveraging your analytical skills to evaluate data and make informed decisions.
• Work closely with our technical and security teams to shape and enforce safety protocols and policies.
• Compile and present insightful reports on findings to key stakeholders, driving improvements in digital trust and safety.
• Stay abreast of the latest developments in digital threats and safety measures to proactively mitigate risks.
• Engage with users to foster awareness and understanding of digital safety best practices.

Requirements

Mercier Consultancy MD is on the lookout for a meticulous Czech Speaking Digital Trust and Safety Analyst to join our dedicated team. This role is critical for ensuring that our online platforms remain safe and trustworthy for users. As a Digital Trust and Safety Analyst, you will be responsible for monitoring, analyzing, and responding to potential safety and security issues related to our digital services.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify potential risks and violations of community guidelines.
• Conduct thorough investigations into reported incidents, analyzing data to determine the appropriate actions necessary.
• Collaborate with technical and security teams to develop and implement policies and procedures that enhance digital safety.
• Develop reports and insights based on findings to inform stakeholders and improve overall platform safety.
• Stay updated on emerging threats and digital safety trends to proactively address potential vulnerabilities.
• Engage with users and stakeholders to educate them about best practices in digital safety and security.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.

Key Responsibilities

• Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
• Assist users with account settings, privacy concerns, and content management.
• Provide timely updates on platform changes, trends, and new features.
• Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with cross-functional teams to improve user experience and address issues.
• Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements