Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.

Key Responsibilities

• Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
• Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
• Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
• Maintain detailed records of customer interactions and troubleshoot processes in our support system.
• Collaborate with internal teams to address complex issues and enhance customer experience.
• Stay updated on new product releases, service changes, and technical advancements to support customers effectively.

Requirements

There are moments in life when a job becomes more than a job.
It becomes a setting. A backdrop. A new atmosphere for your everyday routine.

We are currently looking for Portuguese-speaking professionals who are ready to relocate to Greece and join our client’s team, supporting Dyson customers from a modern office environment.

This is an on-site position in Greece. You must already live in Greece or be willing to relocate. A full relocation package is included.

Please note: You will be employed directly by our client, an international customer experience provider, and assigned to the Dyson project. You will not be directly employed by Dyson.

The Experience

Imagine working for a premium, design-driven technology brand while living in a country known for its light, sea, and welcoming culture.

Your workday takes place in a professional, well-organized office surrounded by international colleagues. After your shift, Greece is yours — whether that means evenings in lively city neighborhoods, weekend island trips, or simply enjoying a slower, sunnier rhythm of life.

This opportunity is about combining a respected global brand with a change of scenery that feels refreshing and meaningful.

Your Role

As a Customer Advisor on the Dyson project, you will support customers who value innovation and quality. Your communication will reflect the premium character of the brand.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Ready to trade your daily routine for sunsets over the Aegean and a life filled with sunshine?

We are hiring Spanish-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting a world-renowned premium technology brand. This is your opportunity to build an international career while living in beautiful Greece – where life moves a little slower, food tastes better, and weekends feel like mini-holidays.

Whether it’s morning coffee by the sea, island-hopping adventures, or vibrant city life in Athens or Thessaloniki, Greece offers a lifestyle most people only experience on vacation.

And yes – relocation support is included.

You will support customers of Dyson, a globally recognized premium technology brand known for innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more.

As a Customer Expert, you will handle inbound calls from retail customers in the UK and Irish market, assisting with:

Do you speak Danish fluently and enjoy helping people solve problems? We’re looking for Danish-speaking Customer Service Representatives to join the Dyson team. You’ll support customers of a global tech brand, providing solutions via chat, email, and phone, while delivering an outstanding service experience.

This is your chance to combine a rewarding career with life in Greece — whether you want the vibrant energy of Athens or the freedom to work from anywhere in this beautiful country.

What You’ll Do

• Assist customers in Danish across phone, chat, and email
• Resolve inquiries accurately and professionally
• Maintain high customer satisfaction and quality standards
• Escalate issues when needed and document interactions clearly
• Work with your team to improve processes and workflows
• Follow company guidelines and internal procedures

Requirements

Are you fluent in Danish and passionate about helping customers? Do you want to live in Greece while working in a dynamic international environment, supporting users of a major streaming platform?

We are looking for Danish-speaking Customer Care Representatives to assist customers with inquiries about subscriptions, billing, technical issues, and content availability. You will handle interactions via calls, chat, and email, providing a seamless and professional customer experience.

This role is ideal for candidates who want international experience and the chance to enjoy the Mediterranean lifestyle. Whether you prefer the vibrant energy of Athens or the flexibility to work remotely from anywhere in Greece, this opportunity combines career growth with lifestyle benefits.

Some career decisions are purely professional. Others shape the way you live, where you wake up, and what your days feel like after work.

We are currently looking for Dutch-speaking professionals who would like to relocate to Greece and join our client’s team, supporting Microsoft users in a modern, office-based environment.

Important: This position is on-site in Greece. You must already live in Greece or be willing to relocate. A relocation package is provided.

Please note: You will be employed directly by our client, a well-established international customer experience company, and assigned to the Microsoft project. You will not be directly employed by Microsoft.

About the Role

As a Customer Advisor on the Microsoft project, you will support customers who rely on Microsoft products and services in their daily lives. You will act as a knowledgeable and reliable point of contact, ensuring each interaction is handled with clarity and professionalism.

Your responsibilities will include:

There are career moves.
And then there are life moves.

Imagine starting your day with light instead of grey skies. Imagine finishing work and stepping outside into Mediterranean air. Imagine building international experience while living in a country people normally only visit on holiday.

We are looking for Dutch-speaking professionals who would like to begin a new chapter in Greece, working remotely from home while representing Mercedes-Benz, one of the world’s most respected automobile brands.

Important: This role is offered on a Work-From-Home basis in Greece. You must already live in Greece or be willing to relocate (a full relocation package is included).

About the Role

As a Customer Expert, you will be the first point of contact for customers and a trusted representative of Mercedes-Benz. Your role is not simply to answer questions — it is to create a smooth, reassuring, high-quality experience for every customer you support.

You will:

• Support customers via phone, email, and chat
• Provide guidance regarding products and services
• Offer thoughtful solutions to questions and concerns
• Handle each interaction with professionalism and care
• Represent a brand known for precision, quality, and trust

This is a position for someone who enjoys communication, values detail, and takes pride in helping others.

Requirements