service transformation

Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus

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Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions.

The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes.

Job Skills

user center design service transformation business analysis user requirements cross functional products platforms information system managing ul requirement prioritization document requirements user strategic thinking communication product requirement system engineering journey mapping efficient operational blueprinting decision processes continuous improvement operational translate analytical problem solve requirements user managing product long term support product customer journey mapping service design collaborate arm workflows innovation cross functional teams innovative translating service designer document processes outsourcing digital products backlogs business design service design information workflow user experience prioritize presentation agile methodology user journeys manage
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Senior Manager Continuous Improvement

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Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

 

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Senior Public Sector Business Development Manager

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HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences.

Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide.

We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth.

At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt.

Job Skills

professional power platform service transformation sales budget cycle communication professional service manage bids manager consultancy finance collaborate operations real time financial service data governance resilient e c negotiate personal development reading reach dos cloud service relationship building account planning pre sales services enhance go to market strategy account management government innovate transformation microsoft business energetic processes frameworks track drawing leadership automation ul microsoft team virtual team bids sales cycles forecasting life insurance target account performance based collaboration innovation benchmarks stakeholder engagement new business solution focus think leadership services system presentation CRM customer experience key public operate value proposition microsoft 365 azure microsoft management analytical business transformation influence skill procurement digital transformation entrepreneurship collaborative scale microsoft partner business development execute
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