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Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus

posted by: spj_bot

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions.

The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes.

Job Skills

user center design service transformation business analysis user requirements cross functional products platforms information system managing ul requirement prioritization document requirements user strategic thinking communication product requirement system engineering journey mapping efficient operational blueprinting decision processes continuous improvement operational translate analytical problem solve requirements user managing product long term support product customer journey mapping service design collaborate arm workflows innovation cross functional teams innovative translating service designer document processes outsourcing digital products backlogs business design service design information workflow user experience prioritize presentation agile methodology user journeys manage
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Junior SRE (Endpoint focus)

posted by: spj_bot

Location: London, United Kingdom (Hybrid) 

Hybrid | Full-time

Compensation: £50K - £60K

We are hiring on behalf of our client who develops high-performance financial technology infrastructure, offering market-leading integration service products that deliver flexible, hosted connectivity solutions to institutional financial customers. By resolving complex connectivity challenges across multiple trading venues, our client eliminates the need for internal software engineering and operations resources on the customer side to build bespoke trading infrastructure.

The successful candidate will take operational ownership of provisioning laptops, facilitating employee onboarding, configuring high-performance developer stations, and providing advanced desktop support across multi-platform environments including macOS, Linux, and Windows. This position is highly visible internally and serves as the technical foundation for long-term growth into production engineering.

Key Responsibilities

Job Skills

developer environment professional device management reliability engineering reliability automation equity security policy modern workplace operating system jamf endpoint management production engineering desktop support system engineering track troubleshooting continuous improvement high performance hosted mobile device management financial technology operational site reliability engineering tooling remuneration technology management long term accountability site reliability software engineering managed securely workflows operations automated microsoft intune mobile device linux automated system kiosk shell scripting system monitoring self sufficient trajectory scheme validate infrastructure integration service service scale applicable data workflow operating ansible onboarding technical support manage command line interface
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German Speaking Customer Service for Energy Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Energy Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about customer support and the energy sector. You will engage with customers in German, assisting them with inquiries and providing top-notch service from the comfort of your home.


Key Responsibilities

  • Handle customer inquiries related to energy services, billing, and account management via phone, email, and chat in German.
  • Provide detailed information on energy solutions, service plans, and product offerings.
  • Assist customers with troubleshooting issues and resolving inquiries efficiently.
  • Document all interactions accurately in our CRM system for tracking and follow-up.
  • Collaborate with internal teams to ensure comprehensive customer support and issue resolution.
  • Stay updated on the latest energy market trends and company offerings to inform clients.

Requirements

Job Skills

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Service Operations Supervisor | Rail

posted by: spj_bot

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Job Skills

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