Join Mercier Consultancy MD as a German Speaking Client Support Representative in the finance sector, with the exciting opportunity to work in Greece, complete with paid relocation! In this vital role, you will assist German-speaking clients with their financial inquiries, providing them with the highest level of support and ensuring their needs are met. This position is perfect for those looking to enhance their career in a vibrant country while contributing to a dynamic team.

Key Responsibilities

• Provide top-notch support to German-speaking clients on financial inquiries via phone, email, and chat.
• Assist clients with account management, transaction processes, and product-related questions accurately and efficiently.
• Troubleshoot and resolve client issues promptly to ensure exceptional service delivery.
• Document all client interactions and maintain accurate records in our CRM system for tracking and improvement purposes.
• Collaborate with cross-functional teams to enhance client experiences and streamline service processes.
• Stay up-to-date with financial products, market trends, and regulatory changes to provide informed assistance.

Requirements

Join us as a Project Technical Manager

DOF Atlantic is seeking a Project Technical Manager (PTM) to join our team and support the delivery of subsea projects. The Project Technical Manager reports to Engineering however is considered a key member of the project management team and so your experience should reflect a strong understanding in project delivery from a commercial and contractual perspective, as well as technically.

The PTM is responsible for creating and directing a functional team of engineers and making sure that the team works together in an organised and efficient manner. The role of the PTM is to be result oriented and be a motivator and mentor for the team while ensuring “industry best practice” is utilized and documented in the development of the technical delivery for projects, tenders, and studies.

Tasks can include, but are not limited to:

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Tier IV Agent 

The Tier IV Support role serves as the highest level of frontline escalation within LawnStarter’s Customer Service Operations department. This role is responsible for managing the company’s most complex, sensitive, and high impact workflows, including property damage claims, professional conduct investigations, fraud and bank disputes, LawnStarter Treatment services, and in depth bug and product issue reviews.

Tier IV agents act as the final resolution point before executive or cross functional escalation, requiring strong judgment, advanced problem solving skills, and a deep understanding of LawnStarter policies, systems, and customer experience standards. The work performed by this team directly protects the company from financial risk, reputational harm, and customer churn while ensuring fair and consistent outcomes for both customers and service professionals.

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
• Provide information on account management, investment options, and financial planning services.
• Assist clients with billing inquiries, transaction issues, and service modifications.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Work closely with other financial representatives and departments to deliver seamless customer support.
• Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading FinTech company based in Greece. This role is perfect for individuals who are enthusiastic about finance and technology, and who want to be part of a dynamic and innovative environment. As a Customer Service Representative, you will assist clients with their questions and issues, ensuring they receive exceptional service in Swedish.

Key Responsibilities

• Handle customer inquiries regarding financial products, services, and transactions via phone, email, and chat in Swedish.
• Provide accurate information on account management, payment processing, and financial solutions.
• Assist customers in resolving issues related to their accounts efficiently and effectively.
• Document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to ensure the highest level of service delivery.
• Stay updated on the latest FinTech trends and company offerings to provide knowledgeable support.
• Promote a positive customer experience by addressing concerns promptly and professionally.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand in Greece. This role is perfect for individuals who have a passion for fashion and luxury goods and are committed to delivering exceptional customer experiences. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring that they receive the highest level of service.

Key Responsibilities

• Respond to customer inquiries regarding products, order processes, and brand information via phone, email, and live chat in Danish.
• Provide personalized assistance to customers, ensuring a seamless shopping experience.
• Manage customer feedback and resolve any issues or complaints with professionalism and care.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and marketing teams to keep up-to-date with the latest product launches and promotions.
• Stay informed about trends in the fashion and luxury industry to better serve our clientele.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading Finance Company based in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding support to clients. As a customer service representative, you will communicate with clients primarily in German, assisting them with their financial inquiries and ensuring a seamless customer experience.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and live chat in German.
• Provide clear and accurate information about financial services, investment options, and regulations.
• Assist customers with account setup, modifications, and transaction inquiries.
• Resolve customer complaints and issues promptly while adhering to company policies.
• Accurately document all interactions and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to ensure the highest level of service delivery and client satisfaction.
• Stay informed on financial market trends and updates to effectively address customer concerns.

Requirements

Mercier Consultancy MD is excited to offer a pivotal role for a German Customer Support Representative with a reputable Pharmaceutical Company based in Athens, Greece. In this important position, you will engage with German-speaking clients, providing them with expert support and information regarding pharmaceutical products and services. Your dedication will play a vital role in ensuring that customers receive the highest level of care and assistance.

Key Responsibilities

• Serve as the primary point of contact for German-speaking customers via phone, email, and chat, delivering exceptional support related to pharmaceutical inquiries.
• Assist customers by providing accurate information about products, services, and medical concerns.
• Resolve customer complaints and issues efficiently, ensuring overall satisfaction and compliance with company standards.
• Maintain thorough records of customer interactions and feedback in our CRM system.
• Collaborate closely with various teams to facilitate the resolution of more complex inquiries.
• Stay informed about company products, industry changes, and regulatory updates to enhance customer interactions.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Czech Speaking Travel Consultant and enjoy the flexibility of remote work while living in picturesque Greece! This role allows you to harness your passion for travel and customer service, assisting Czech-speaking clients in creating memorable travel experiences from the comfort of your home.

Key Responsibilities

• Communicate effectively with Czech-speaking clients, assisting them with travel inquiries and bookings through various channels.
• Provide personalized recommendations on travel packages, destinations, and accommodations according to client needs.
• Design tailored travel itineraries that reflect clients' interests and preferences for an unforgettable experience.
• Resolve customer concerns and inquiries promptly and courteously, ensuring the highest level of satisfaction.
• Document client interactions and feedback in our CRM system to ensure seamless communication and follow-up.
• Stay informed on the latest travel trends and destination offerings to provide informed advice to clients.

Requirements

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.

Key Responsibilities

• Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
• Effectively resolve customer inquiries and issues to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Gather and analyze customer feedback to enhance service offerings and improve processes.
• Work collaboratively with team members to optimize customer experiences and share best practices.
• Stay informed about company products, services, and industry trends to provide accurate information to customers.

Requirements