Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Customer Service Representatives for an Electronics Company based in Athens. If you are passionate about electronics and technology while delivering exceptional customer service, we invite you to join our dynamic team at MCG! In this role, you will assist German-speaking customers with their inquiries and provide top-notch support for electronic products and services.

Key Responsibilities

• Handle customer inquiries related to electronic products, technical support, and warranty services via phone, email, and chat in German.
• Provide clear and accurate information on product specifications, features, and usability.
• Assist customers with troubleshooting issues and guide them through basic repairs or setup procedures.
• Resolve customer complaints efficiently to ensure satisfaction and a positive experience.
• Document customer interactions accurately within the CRM system.
• Collaborate with the technical support and sales teams to enhance customer experience.
• Stay updated on product developments and industry trends to provide informed assistance.

Requirements

Senior iOS Engineer - Next-Generation Fintech

Loccation: Remote - Fully remote across Europe - they can do B2B or hire through EoR.

Compensation: $90K - $105K

We are seeking a Senior iOS Engineer obsessed with delivering the best possible product experience as we revolutionize the FinTech industry and create a new paradigm. In this fast-paced environment, you will be a pillar of our engineering team, utilizing your speed and elegance to translate pixel-perfect, responsive designs into high-quality applications.

You will work directly with our product and design teams, owning the development and deployment of beautiful, high-performance user experiences. Your ability to deliver elegant solutions across the entire mobile stack, from core feature development to optimization and testing, will be critical to our success.

What You'll Be Working On:

Founding Engineer - High-Growth DeFi Mobile Trading App

Location: Remote - US Remote (Must be able to travel to NYC 2 weeks at a time, every 1-2 months for in person collaboration)

Remote | Full-time

Compensation: $200K - $300K

Our client is the creator of a leading decentralized finance (DeFi) application—often described as the “Robinhood for DeFi”—which allows users to trade cryptocurrencies on-chain through a seamless, user-friendly mobile interface. Since its launch in July 2024, the platform has successfully onboarded over 1.5 million users.

The organization’s mission is to onboard the world to decentralized finance, driven by the conviction that blockchain technology can build an open and accessible financial future. This is a lean team of passionate self-starters where every member acts as both a decision-maker and an implementer. As a Founding Engineer, the successful candidate will run toward the hardest problems alongside high-caliber teammates to shape the future of global finance.

Key Responsibilities

Senior iOS Engineer - Next-Generation Digital Experiences

Location: San Francisco (Hybrid)

Compensation: $200K - $350K

We are a technology company focused on delivering high-end user experiences that redefine what's possible across a suite of innovative products. We are seeking a Senior iOS Engineer who cares deeply about the details and the craft of engineering to help us realize our vision. You will play a crucial role in shaping the direction, design, and execution of future product experiences.

You will be the driving force behind the quality and architecture of our iOS applications, balancing long-term technical vision with immediate product needs. You will collaborate enthusiastically with small, focused teams to own and deliver intuitive and delightful user experiences, while also serving as a mentor to other engineers.

Key Responsibilities:

About the Role
The UX Architect defines and optimizes the structure, flow, and interaction models of complex digital products. You’ll translate advanced capabilities into intuitive, scalable experiences while balancing usability, performance, and trust.

Key Responsibilities

• Define and document information architecture, interaction flows, and navigation models.
• Develop frameworks for decision transparency, error recovery, and consistent interaction models.
• Create scalable system design frameworks that support cross-platform experiences (web, mobile, conversational).
• Produce detailed wireframes, journey maps, and prototypes to illustrate end-to-end workflows.
• Establish UX guidelines and best practices for integrating predictive insights and automation.
• Conduct architecture-level testing (navigation validation, workflow evaluations).
• Ensure designs meet accessibility and inclusivity standards.
• Maintain UX documentation, design libraries, and pattern repositories for reuse across teams.

Requirements

About the Role
The UI Designer crafts visually compelling, intuitive, and consistent interfaces for digital products. You’ll translate complex functionality into user-friendly interfaces and design systems that promote clarity, confidence, and delight.

Key Responsibilities

• Create visually engaging and accessible designs for web and mobile applications.
• Develop and maintain scalable design systems and component libraries.
• Design clear, effective data visualizations for insights and recommendations.
• Define UI patterns for transparency, user control, and error handling.
• Collaborate with UX Designers, Product Managers, and Engineers to deliver polished, high-performing interfaces.
• Build interactive prototypes to validate designs and gather feedback.
• Incorporate feedback and usability data to continuously refine designs.

Requirements

• 3+ years of experience in UI Design or Visual Product Design.
• Strong portfolio showcasing UI design for digital products.
• Proficiency in design tools like Figma, Adobe XD, or Sketch.
• Understanding of responsive design, accessibility, and usability principles.
• Strong collaboration and communication skills.

Nice to Have

About the Role
The Experience Lead oversees and guides the end-to-end user experience of advanced digital products. This role combines leadership, strategy, and hands-on design direction to ensure solutions are human-centered, ethical, and impactful. You will champion the voice of the user, align cross-functional teams, and set the direction for how users discover, interact with, and build trust in digital solutions.

Key Responsibilities

• Define the holistic user experience vision and roadmap, ensuring experiences are intuitive, trustworthy, and scalable.
• Lead and mentor a multidisciplinary design team (UX, UI, Research, and Content) to deliver cohesive, high-quality experiences.
• Establish and enforce design principles and frameworks for transparency, error handling, and user control.
• Partner with Product Managers, Engineers, Data Scientists, and Business Stakeholders to align experience goals with product and business strategies.
• Oversee experience architecture across complex product ecosystems, including information structure, navigation, and interaction flows.
• Guide the creation of prototypes and usability testing to validate and refine experiences based on real user feedback.
• Define and track UX success metrics such as adoption, satisfaction, trust, and usability.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are looking for a highly skilled and creative Senior UI/UX Designer to help shape the user experience of Soar’s fintech platform. In this role, you will be responsible for translating complex business and financial processes into intuitive, simple, and elegant designs that enhance usability and drive engagement. You will work closely with product managers, engineers, and business teams to deliver end-to-end design solutions that align with business goals and create value for our users.

Key responsibilities (Limit to 3-5 responsibilities):

About the Company:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are seeking a visionary UI/UX Manager to lead our design team in crafting seamless, intuitive, and high-performing digital experiences. You will own the end-to-end design process—from research to execution—while fostering a collaborative, high-performance culture. Your leadership will ensure Soar delivers a world-class user experience that aligns with our business goals and delights our users. Beyond design excellence, you will build and mentor a top-tier team, establish measurable performance standards, and provide clear, data-driven insights to stakeholders. If you thrive in a fast-paced environment and excel at translating complex workflows into elegant solutions, this role is for you.

Responsibilities:

Team Leadership & Development:

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Title: Senior Manual Software Testing Engineer

Role Purpose:

A Manual Software Testing Engineer is responsible for ensuring software quality through systematic testing, bug identification, and detailed documentation of test results. They work closely with developers, product managers, and other stakeholders to verify that software meets specified requirements.

Job duties and Responsibilities: