Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About Us:

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the Role:

We are looking for an experienced Edge Platform Team Lead to drive Zyte's strategic initiative to run browsers on Edge devices. The Edge Platform Squad builds and operates browsers that power undetectable web access across cloud and edge devices. This includes engineering Zyte's end-to-end browser technology — from a custom Chromium deployed on cloud infrastructure to cross-platform browser agents running on edge devices — delivering undetectable and scalable infrastructure that enables reliable access to the most hard-to-reach data.

Ready to represent the ultimate icon of luxury and German engineering?

Mercedes-Benz is one of the most recognized and prestigious automotive brands in the world, famous for luxury, style, and cutting-edge innovation.

We are looking for Native Danish speakers who want to swap the Danish rain for the beautiful Greek sun and join our frontline support team in Greece! If you are a natural problem solver who appreciates premium quality and wants to launch an international career with a legendary global brand, this is your chance.

The Role:

As a Customer Expert for Mercedes-Benz, you will be the primary voice and digital point of contact for drivers across three main areas of support. You will handle 30 to 50 customer contacts a day via inbound calls and emails. Your day-to-day will focus on:

The Service Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Location: Remote - EU remote

Remote | Full-time

Compensation: €90K - €110K

We are hiring on behalf of our client, a high-growth, venture-backed financial technology organization who is seeking an exceptional Senior Android Engineer to join its core mobile engineering team on a strictly confidential basis. This company is actively engineering next-generation infrastructure aimed at establishing a new paradigm within the international FinTech industry. Operating within a high-agency, fast-paced environment, the successful candidate will work directly alongside cross-functional product and design teams to translate high-fidelity, responsive designs into elegant and highly optimized production software.

The ideal candidate possesses an uncompromising standard for engineering craft, a deep product-minded orientation, and a strong sense of user empathy. Speed, execution velocity, and the capacity to pioneer robust architectural choices will position this individual as a foundational pillar of the mobile engineering organization. Furthermore, this role offers the unique opportunity to sit at the forefront of financial technological convergence by exploring and natively integrating Web3 architecture and crypto wallet experiences within the core Android ecosystem.

Key Responsibilities

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are seeking a detail-oriented QA Analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products.

We are looking for an experienced ASA / ASO Manager to drive organic and paid growth across the App Store and Google Play.

This role combines strong App Store Optimization fundamentals with hands-on expertise in Apple Search Ads, as well as a deep understanding of how mobile discovery and ranking algorithms work across both stores.

You will be responsible for increasing app visibility, installs, and conversions by building scalable ASO strategies, running performance-driven ASA campaigns, and continuously testing creatives, metadata, and keywords to maximize growth.

Responsibilities:

• Develop and execute ASO and ASA strategies for the App Store and Google Play

• Optimize app metadata: title, subtitle, keywords, short/long description, promotional text

• Plan, launch, and scale Apple Search Ads campaigns (Discovery, Search, Today, Products)

• Drive ASO growth on Google Play through metadata, creatives, and store listing experiments

• Conduct keyword research, competitor analysis, and search intent mapping for both stores

• Run A/B tests on creatives (icon, screenshots, preview videos, feature graphics) using product

page optimization and store listing experiments

• Improve conversion rate (CVR), click-through rate (CTR), and tap-through rate (TTR)

• Monitor and improve organic rankings, category rankings, and featured placements

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

• 24/7 breakdown support following strict safety guidelines
• Recovery assistance for vehicles to dealerships
• B2B & B2C customer support
• Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

• Support for Mercedes Me App and digital services
• Account login, activation/deactivation of digital services
• Service purchases, online appointment booking, vehicle monitoring
• Inform customers about features included in service packages
• Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

• Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
• Provide support to demanding luxury clients, often in sensitive situations

Requirements

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

• 24/7 breakdown support following strict safety guidelines
• Recovery assistance for vehicles to dealerships
• B2B & B2C customer support
• Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

• Support for Mercedes Me App and digital services
• Account login, activation/deactivation of digital services
• Service purchases, online appointment booking, vehicle monitoring
• Inform customers about features included in service packages
• Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

• Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
• Provide support to demanding luxury clients, often in sensitive situations

Requirements