customer lifecycle management

Head of Collections

posted by: spj_bot

About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are seeking an experienced and results-driven head of collections to lead our debt recovery and collection’s function. The ideal candidate will play a critical role in minimizing financial risk, improving cash flow, and ensuring compliance with regulatory standards in the Kingdom of Saudi Arabia. Working in a dynamic fintech startup environment, the head of collections will develop and implement strategies, manage a team, and collaborate closely with internal departments to optimize recovery performance while maintaining a customer-centric approach.

Key responsibilities:

1. Develop and execute collection strategies for early, mid, and late-stage delinquent mortgage accounts.

2. Monitor and manage daily operations of the collections team, including setting targets, coaching, and performance reviews.

3. Analyze collection performance data and provide actionable insights to senior leadership and credit function.

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CRM Specialist

posted by: spj_bot

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

 

Responsibilities

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Manager, Customer Success Manager - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Customer Success Manager in the United States.

This role is perfect for a strategic, empathetic leader who is passionate about developing high-performing teams and delivering exceptional customer experiences. You’ll oversee a team of Customer Success Managers (CSMs), helping drive retention, expansion, and engagement across a portfolio of enterprise clients. You’ll use data to create scalable success strategies and work closely with cross-functional teams to enhance customer value and impact. In this fast-paced environment, you’ll play a critical role in maximizing customer satisfaction, driving business outcomes, and growing a team aligned to a shared mission.

Accountabilities:

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