Mercier Consultancy MD is excited to offer a remote opportunity for German Speaking Customer Service Representatives for a Health Technology Company, based in Greece. This position is perfect for individuals who are passionate about health technology and dedicated to providing exceptional support to clients. In this role, you will assist customers with inquiries related to health technology products and services, ensuring they receive accurate information and exceptional service.

Key Responsibilities

• Handle customer inquiries related to health technology products and services, including usage, troubleshooting, and technical support via phone, email, and live chat in German.
• Provide detailed information about product features, benefits, and troubleshooting options.
• Assist customers with account management, order processing, and issue resolution.
• Document all customer interactions accurately and maintain comprehensive records within the CRM system.
• Collaborate with internal teams to ensure customer satisfaction and to improve service delivery.
• Stay updated on industry trends and company products to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in a leading Health Technology Company based in Greece. This role is ideal for proactive individuals who are passionate about health technology and dedicated to providing exceptional customer support. As part of our dynamic team, you will assist clients and healthcare professionals in navigating our health technology solutions in Swedish.

Key Responsibilities

• Respond to customer inquiries regarding health technology products, services, and support via phone, email, and chat in Swedish.
• Guide customers through product features, usage, and troubleshooting of technical issues.
• Assist healthcare professionals in understanding and utilizing health technology solutions effectively.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical teams to resolve complex issues and improve customer satisfaction.
• Stay informed about industry developments and product updates to provide precise assistance.

Requirements

Mercier Consultancy MD is looking for a Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who love technology and are eager to assist customers in maximizing their experience with Fitbit products. You will be responsible for providing high-quality support to our Danish-speaking clientele, ensuring they receive the assistance they need to achieve their health and fitness goals.

Key Responsibilities

• Deliver excellent customer support to Danish-speaking customers via phone, email, and chat regarding Fitbit products.
• Help clients set up their devices, troubleshoot issues, and understand product features.
• Provide insightful advice on health tracking and the use of the accompanying mobile app.
• Document all customer interactions clearly and accurately in the CRM system.
• Collaborate with technical teams for complex issues requiring escalation.
• Stay informed about new Fitbit products and updates to deliver informed support.

Requirements

Director of Engineering

Location: New York, NY

Employment Type: Full-time

Work Arrangement: Hybrid (NYC only)

About the Role

Our client, a global venture builder that empowers founders to launch and scale transformative healthcare companies, is seeking an ambitious, product-minded Director of Engineering. The client is deeply dedicated to launching AI-native healthcare ventures.

In this senior technical leadership role, you will be responsible for originating, leading, and delivering on critical 0-to-1 agentic development projects across the company. You'll act as a technologist-investor, redefining how AI startups are built in healthcare by leveraging the client's dense repository of healthtech venture knowledge.

What You’ll Do

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Director, Data Governance & Management in the United States.

In this role, you will be responsible for ensuring that data within the organization's application and analytics platform is trustworthy, reliable, organized, and effectively managed. As the data "conscience" of the company, you will collaborate with cross-functional teams to improve data quality, foster proper data use, and enhance data literacy. Your leadership will play a crucial role in maintaining the integrity of the data that powers key business processes and supports real-time decision-making.

Accountabilities: