Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch-Speaking Reservation Consultant for Hotels to join our team in beautiful Greece! In this role, you will be instrumental in helping clients book their dream accommodations, providing exemplary service and support throughout the reservation process.

Key Responsibilities

• Engage with Dutch-speaking clients to assist in hotel reservations through various communication channels, including phone, email, and chat.
• Provide detailed information on hotel options, availability, and pricing tailored to the client's needs.
• Process reservation requests accurately, ensuring all client specifications and preferences are met.
• Manage and resolve customer inquiries and issues related to hotel bookings with professionalism and efficiency.
• Document all client interactions and reservations in the CRM system for proper tracking and follow-up.
• Keep updated with hotel industry trends, promotions, and available packages to offer clients relevant options.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Travel Reservation Specialist and enjoy the flexibility of working remotely from the stunning landscapes of Greece! In this pivotal role, you will facilitate travel reservations for Dutch-speaking clients, ensuring their travel experiences are seamless and enjoyable.

Core Responsibilities

• Assist Dutch-speaking clients with their travel reservations through various channels, including phone, email, and chat.
• Provide detailed information on travel options, including flights, accommodations, and package deals tailored to client preferences.
• Process booking requests accurately and efficiently, ensuring all details meet client specifications.
• Resolve any issues or concerns related to reservations, demonstrating excellent problem-solving skills.
• Maintain records of client interactions and reservations in the CRM system for effective tracking and follow-up.
• Stay informed about the latest travel trends and offerings to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch Speaking Hotel Reservations Advisor! This role allows you to work in the beautiful surroundings of Greece, with paid relocation support. As a vital member of our team, you will assist Dutch-speaking clients in securing their perfect hotel accommodations while delivering outstanding customer service.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations via phone, email, and chat, ensuring a smooth and enjoyable booking process.
• Provide detailed information regarding hotel options, amenities, rates, and special promotions tailored to the client's needs.
• Process reservation requests accurately, verifying all details with the client to prevent any misunderstandings.
• Address client inquiries and resolve any issues related to hotel bookings with professionalism and dedication.
• Maintain accurate records of client interactions and reservation details within our CRM system.
• Stay up to date with the latest trends in the hospitality industry to provide informed recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Language Hospitality Reservations Agent! This exciting opportunity allows you to work in the stunning landscapes of Greece, with a full relocation package provided. As a Reservations Agent, you will play a crucial role in facilitating the hotel booking process for Dutch-speaking clients while delivering exceptional customer service.

Key Responsibilities

• Assist Dutch-speaking clients with their hospitality reservations via phone, email, and chat, ensuring a seamless booking experience.
• Provide detailed information about accommodations, amenities, and local attractions to help clients make informed choices.
• Accurately process reservation requests and confirm all details as per client requirements.
• Address and resolve any inquiries or issues related to hotel bookings with professionalism and care.
• Maintain up-to-date records of client interactions and bookings in the CRM system to ensure efficiency.
• Stay current on hospitality trends and amenities to offer clients the best options available.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services.

Key Responsibilities

• Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings.
• Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions.
• Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience.
• Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction.
• Keep detailed records of customer interactions and bookings in our CRM system.
• Stay informed about industry trends in hospitality to provide clients with the best options available.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Croatian Speaking Liaison for Hotel Bookings! This role offers the opportunity to work in stunning Greece, with a paid relocation package included. As a liaison, you will facilitate hotel bookings for Croatian-speaking clients, ensuring exceptional service and effective communication throughout the booking process.

Key Responsibilities

• Assist Croatian-speaking clients with their hotel reservations through various platforms including phone, email, and chat.
• Provide comprehensive information regarding hotel options, rates, amenities, and local attractions tailored to the client's needs.
• Accurately process reservation requests while confirming all details directly with the client to prevent misunderstandings.
• Address customer inquiries and resolve booking issues promptly and professionally.
• Maintain detailed records of client interactions and reservation details using our CRM system.
• Stay informed about current trends in the hospitality industry to better serve clients.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent! This exciting position allows you to work in beautiful Greece, with paid relocation assistance included. In this role, you will assist Croatian-speaking clients in booking their ideal hotel accommodations while providing exemplary customer service.

Key Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to ensure customer satisfaction.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

Requirements

Move to Improve and bring the company forward

Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities.

Join us as our new Crewing and Travel Coordinator

We are looking for another member to join our Operations - Project Delivery Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees.

If you are a team player who would like to work closely with people from different parts of the world , we would love for you to apply.

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.

Key Responsibilities

• Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
• Provide customers with clear information regarding reservation details, pricing, and availability.
• Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
• Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
• Accurately document all customer interactions and feedback in the CRM system.
• Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements